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Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 16,025 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat itself was awesome and i loved it but i had to return it cuz i didnt have a C wire on my thermostat and hooking a new one up is too much work. But for the time it was hooke up and on, it worked great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brandon, thanks for your feedback. We´re sorry to hear that you had to return Nest Learning Thermostat. We're hoping you will have a change of heart and consider using Nest Learning Thermostat again. Please feel free to contact our support team for any questions or support needs you may have in mind. Our support channels are always ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Is not compatible with Carrier Infinity Systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the Nest products. Planned on adding a thermostat to a second home. Unfortunately, found the Nest is not compatible with Carrier Infinity systems. Ended up installing the Carrier wireless thermostat. It works but not as easy & simple to use as the Nest. If compatible .... I highly recommend using a Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! We had one in our old house and when we moved we had the Ecobee because we read it was the "best". We were wrong. We had nothing but trouble with the Ecobee and a so happy to be back with the Nest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice & sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Nest Thermostat & all it has to offer. Only reason for the 4 star versus the 5 is mine has a little glitch. You can set it up where it can tell if you're home by using your phones location but mine will switch to Away mode while I'm sitting in the house. Made a appointment for Geek squad to come out so hopefully that will remedy the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO EASY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new house and needed a new thermostat immediately…this was a great pick. I have never installed one and it was so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install & reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This manages the temperature so much better than my old thermostat. It was definitely time for an upgrade!! It was easy to install and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. I love the way it works with both Alexa and the Google mini. I can operate be asking the smart assistant or by using the Nest app. I also like that it knows by my phone location that I've left and adjusts the temp accordingly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. You can control the temperature via mobile phone when you are away from home . Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to save money on your home heating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart thermostat was easy to install and program. Saving money for home heating is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Well made. Easy use. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Bought this one to replace an older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fuel saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using less fuel snd the house is warmer in frigid weather! Preheating means the house is already warm when I come downstairs and get out of the shower. No worrying that I forgot to turn down the heat. The unit was easy to install. Like it so much we bought another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic! My family and I love it, we can use our phone to set the temperature and monitor it from any and everywhere. I told all of my friends about it. I would buy this again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second Nest learning thermostat. We received one as a gift about 7 years ago and it worked so well that we ended up buying a new one when we bought our house. The features remained familiar and the app remembered our schedule. The wiring was easy, Nest is really good about providing intuitive instructions. As for the Nest app, it works well. We have a few Nest cameras and some Nest Protects and I can access everything from the Nest app. I have 3 of the Google Nest thermostats for other areas of the home and they do not work with the Nest app. This thermostat does work with the Google home app, so you can use that app for multiple Google Nest items. Overall, this little guy saves us money and helps with home automations. 5 stars!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is easy to read. There are advantages and disadvantages to it learning your schedule as every now and then I don’t leave the house as early as usual so the heat gets turned down before I get out of bed. Also when I come home late the heat will already be on, when I’d rather it not be running when I get home. I haven’t downloaded the app yet, so after doing that I will be able to control the thermostat with my phone which may help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of replacing my honeywell thermostat, until I see articles about smart home equipments. Thought to myself why not try first with the thermostat. The nest design is the best out there. When you compare it to the ecobee and honeywell smart thermostats, the nest's minimalist design, clickwheel function and easy to grasp menu items takes the cake. You can set it up fairly easily with the instructions in the box but you have to be careful to properly label your old thermostat wires and connect the corresponding colors in the nest. This thermostat is really convenient by controlling it with the nest app so the house is toasty warm when you come home or cool in the summer. Overall a very good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time ive bought one of these thermostats. I really like it for the ease of use on setting a schedule or being able adjust it from my phone. As far as energy savings, I can't validate any claims to that but its way better then any stock one out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Nest as Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, convenient at its best. I can adjust my house’s temperature when I was away, and Eco mode helps save even more energy. Very glad I bought this before winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat works properly and management everything can do it schedules and adjustments easy yo do it love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology. Ease of programming exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thermostat will save you money in the long run as it allows you to set optimal temperature for your comfort. The best part about it is that you can operate it remotely via any computer or portable devices. It is an investment that will pay dividends with respect to recuperate the initial cost of acquiring the Nest !

    I would recommend this to a friend