The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
Rated 5 out of 5 stars
Slam Dunk!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Practical , easy to install, and is the right price point
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and functions. You have to be careful during the installation when touching the low voltage wires. It can cause your AC to blow a fuse. You need to completely unplug your AC before installing.
Hey there, Tony. Sorry you’ve run into trouble installing your Nest Thermostat. Here are a couple of troubleshooting steps to get your device back on track:
1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code. 2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again. 3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.
Hey there, DonnaG. Sorry to see you’re having a few hiccups with the Nest Thermostat. We’d be happy to look into what may be happening and get your device running smoothly all the time — when you find a moment, talk to us here: https://support.google.com/googlenest/gethelp?
Rated 5 out of 5 stars
Google thermostat
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item got it on sale and the town rebate made it better
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to buy this new third generation thermostat so I could use a nest sensor to go with my new furnace and HVAC system. I had to set it up in Google Home but The nest sensor would not set up in the Google home app. It said to put it in the Nest app. I even had the geek squad here and they said there was an update error with nest!! and no customer service!! I will never buy another nest product.
Hi Michael, thank you for sending in your feedback on your Nest Thermostat. We can see that you're experiencing some difficulties with holding the temperature for more than 24 hours. We'd like to know more details on your thermostat and how you use it so we can help find a resolution for you that may improve your experience. We recommend that you reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp