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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 67 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 67 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted and exceeded our expectations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to operate. Nice way to upgrade your HVAC to smart

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install, Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have limited handyman skills, but it was so, so easy to install this thermostat. My only compliant would be that the interface with the physical thermostat is a li'l tricky. But, the app is so easy to use that it sorta balances out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ArcherAve, thanks for taking the time to share your feedback. We’re sorry to hear that you find the Nest Thermostat a little tricky to use physically.

      We value your feedback and your satisfaction is what drives us in improving our products and services. For some thermostat guidelines, you can always visit our support page here: https://support.google.com/googlenest/answer/9248184. You can also reach out to our support team anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product and easy for installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy install and no need for C wire. Takes me less than 30 minutes to put it on. This is my first time doing this. If anything that I dislike is using Google home app. I have issues the first time to link it. It take more time for me to link it than install it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to install. Must verify wiring and ensure have a C wire for proper operation. It had a sensor to know when you are home and can also use your phone to determine when away. Can control via smart phone and Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Google Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as it should. I have not installed all four yet that I purchased at once.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't recommend this. Better to buy a Amazon Thermostat works better in the same price range

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Pavan. Sorry to see the Nest Thermostat wasn’t quite what you were looking for. We’d be happy to look into any of your concerns and get your device working optimally — when you find a second, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to accurately heat your home. I have one and bought another for my radiate heat floor but unfortunately it does not work with radiant heat. Would recommend for forced air heat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to install urself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I never had any problems with electronics, but setting up this device is a little hard, installed it myself and it was running good to discover that it only blows hot air, so had to bring a tech to check the wiring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Wish i would have thought about how small it is. Tough fitting wires in the back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not give many options as to how often you can adjust temperature

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can easily manage from app. And program it for days and months

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. Good thermostat. Works perfectly. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and pastel color, has all the functions of the more expensive model, and has revolutionized our A/C experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy and accessible the controls are on the thermostat itself and the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you need it to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but not as many features as the smart thermostat version.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and wire. I now hold the power of controlling my AC everywhere. Unlimitless power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick intstall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install with the online instructions. Less than an hour from out of the box to the wall. Easier to use than my previous thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to use and manage. Customer service was very polite and helpful during the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy compared to traditional thermostat. Took a little longer to set up than I thought it would but pretty easy.

    I would recommend this to a friend
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