Customer Ratings & Reviews

Good and speedy work. I dropped off my laptop for power issues and the work was done in 24hrs and all is fine.

he help where others at bestbuy had failed me. I bought a computer with the understanding that I could upgrade it and after buying took it to washington geek squad and it wasn't. Davis jumped in and help find me a computer that would work for what I need. he spent time in researching, helping then he had the geek squad put my new computer with up grade together. In this day and age I had lost hope in the younger generation. But Davis showed that there are still those that care. I can not say enough of how wonderful he was and all he did. Thank You From C and A Davis (not related LOL)

I had memory put in to a laptop. The agents were very knowledgeable and quick. Heading out of there in 30 minutes even on a system they have an opened up yet and was trying to tell me how cool it looked.

I cannot say enough about Matthew. His customer service as well as his knowledge and patience was above and beyond!

I was lucky enough to show up unannounced to pick up a memory ship. I asked for an installation as a walk-in, and had it done in less than 10 minutes highly recommended.

Trey at Geek Squad was very helpful, professional and took time to review what would be done with getting my old data onto the new lenovo ideapad.

Installed my ram for me quickly and hassle free. Will use this service again. Also installer helped me purchase the correcr ram prior to install.

Disconnected the original RAM, added the two sticks I brought in and it worked great. They gave me advice on 2 sticks for dual channel and not 3 total as well

the agents repaired my computer competently. Good job by them. They were very nice and helpful.

My son’s computer started acting strange, so we took it into Geek Squad. It did take awhile to figure out exactly what the issue was, but thankfully they were able to figure it out and fix the problem. I was worried that we’d have to go directly to the manufacture. Glad that didn’t happen! Computer works great now!

perfectly done, even a day ahead of time. It is worth the money to have the faster speed

Trevor was helpful from first contact. He fixed one of the problems immediately and he knew what he needed to order to fix the speed. When I came back in I waited while her finished and immediately when he started up the computer I knew everything was much better.

Fixed computer on arrival. No waiting. Fixed computer on arrival, no waiting!!

The agents were great and gave me different options I could do. The work was seamless and clean, and I received my computer the same day.

I was pleased with the install. Geek Squad was very helpful

I brought my PC parts to be assembled and the team did it professionally and swiftly. It was a very smooth experience and when there was an issue I was contacted and informed of possible solutions. All in all, great experience and will definitely be back

Excellent work done by the GEEK SQUAD and I was very impressed with the blow-by-blow details and explanations. It was even better that they took care of my problem as a walk-in. They didn’t have to do that. Great guys that I worked with. I wish I remembered their names. 5 out 5 stars. I felt ingo good value becausen I wanted a professional who knew how to install RAM memory. I could have maybe done it myself and saved the money but for $40 I had the peace of mind it would get done properly.

The agents discovered that the noise that I was hearing from my machine was not from the power supply but was from the video card. The video card was ordered and the agents installed it and tested my machine before returning it to me to ensure that the noise was gone.

The Geek Squad at my local BestBuy are amazingly professional - I brought my laptop in for a RAM upgrade with no appointment, and they kept me in the loop the entire time and had my laptop ready to be picked up within just a few days. Sadly, the upgrade didn't work, but that wasn't their fault - the sticks of RAM I bought from Newegg were dead on arrival. However, thinking that I had bought it from BestBuy, they immediately offered free replacements! I had to tell them that I had ordered the RAM from another supplier, but I was positively surprised by the customer service. 10/10 would go again.

I am so glad that the Geek Squad installed my computer screen. I accidentally cracked the original screen the computer came with and was panicked. Thank goodness the Geek Squad helped me by installing a new screen that I purchased elsewhere to replace the cracked one. The new screen is great. I haven't had any problems. I am a truly happy customer. I don't know what I would have done without the Geek Squad's help on this one. Thank you Geek Squad!