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Customer Ratings & Reviews

Your price for this item is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,647 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i have made in a while. Ink is easy to fill. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. The setup became a bit more complicated and confusing than anticipated, but was able get through it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a BEAST!!!!!! TALK ABOUT SAVING INK!!! LOVE IT!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having horrible troubles with this device. I bought it because I needed a more up-to-date printer to interface with the new laptop. However, it is absolutely NOT easy to connect or maintain. Thus far, I feel like I've wasted my money. I still can't print!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard printer to set up. Need cellphone for app to run printer. May return if up cant help set it up an runing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece if garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money. Had this printer for 1 year, after 1 year the paper rollers will not pick up paper at all, to the point where you will have to remove the receiver tray, pish the paper in for it to then jame in the back of the printer. Worst piece of garbage ever made by man

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid the HP Tank 6001

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid the HP Tank 6001 – Very Disappointing Experience I strongly advise against buying the HP Tank 6001 printer. It has caused me constant frustration with repeated printing issues — it freezes, doesn’t print, and I often had to restart it just to get a single job done. Worse than the product itself is HP’s customer support. The assistance is extremely poor. They expect the customer to go through a long list of technical tests, essentially acting as their technician. For someone without technical skills or for older users, this is completely unreasonable. I bought the printer, and within just five months it started malfunctioning. I contacted support and spoke with three different representatives, but my problem was never resolved. After wasting hours of my time and dealing with unnecessary stress, I gave up, threw the printer away, and took the loss. It was a waste of time, money, and energy. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. I have printed a few hundred pages and the ink is still good. I would definitely invest in this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer that meets all our printing needs. It was a little challenge to install but has a nice design. We'll see how the super tank system works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HELP ME!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept, I love to NOT spend money. HOWEVER, I am so far unable to connect to my computer. It can copy, so I know it works. I spend 2.5 hours with HP, who was unable to fix the issue. I plan to call Best Buy so they can help. They are generally terrific and helpful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Piece of Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has wasted 8+ hours of my time with issues and troubleshooting, and we’ve had it less than 60 days. First, it wouldn’t connect to WiFi and we had to buy a USB-C in order to print. Then, it wouldn’t print in color. Today, I tried to print off pictures and could not get the printer to connect at all, even with the cord. Absolute piece of trash. It’s going back to Best Buy tomorrow, and I expect a full refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are experiencing some difficulty. It messages a paper jam that does not exist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredible choice for a printer for our home use. This printer will cut the cost of weekly inkjet cartridges and trips to the office supply store to nearly zero.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good printer not big , but efficient, not noiseless I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer from my fiancé

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the products. Very happy with the price. I wish the installation service person had explained better how to print off of emails.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t purchase! Buyers Remorse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so angry & disappointed. I consider myself tech knowledgeable but this was just stupid. It wouldn’t connect to my phone or wifi no matter what i did. Now it’s another return because i am not going to go through a connection set up every single time i want to print. HP needs to get their heads outta their you know whats.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried hooking this up to 3! different computers, and ALL 3 are HP. Never could get this printer to connect to any of them. HP printers used to be the best. Not anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow moving the paper, so if you are in a hurry, you need to wait

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy took the time to hook it straight up to I pad pro. Having issues with Wi-Fi. This printer uses bottles to fill ink so hopefully will last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supertank Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my old HP printer love this one because you can change the printheads if they get clogged and will not work. Like the tanks instead of ink cartridges.

    I would recommend this to a friend