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Customer Ratings & Reviews

Your price for this item is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,647 reviews
  • Rated 1 out of 5 stars

    to much work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for some reason got to delete program software and reinstall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a Canon in the same price range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 hours on the phone with HP support, I decided to return item & get a Canon. Very happy now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I've ever had. I've yet to be able to print

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U need to fill the inks yourself. Hard time connecting wifi. Don’t give u cable to connect to computer directly.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Peter.

      I’m sorry you’ve found your printer cumbersome to use, and that you’ve had difficulty connecting it to your Wi-Fi system. It’s easy to understand why this would be a poor first impression. I want to help you resolve this situation, so I’ll suggest some resources I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      Next, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/model/2100178884

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Superintendent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not a good printer at all. Printer is just short of being junk, only good for copies.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Calvin.

      I’m sorry you’ve had a poor experience with your printer. I can’t tell from your brief review what specific difficulties you’ve encountered, but I’ll nonetheless point you toward some resources that I hope will help you navigate whatever obstacles are at hand.

      First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and operating-system compatibility. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/model/2100178884

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good but noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Smart Tank printer is great! It shipped quickly, I got it the next day, woohoo! It seemed a little intimidating to set up as you need to install the printer heads (this is the first printer I have needed to install them in) but they install just like the old ink cartridges. You just pop them right in. The ink installs easily and quickly without any mess. The ink primes quickly. It also has an easy to follow, step by step picture instructions using the HP app. The prints come out bright and it prints fast. I did take off 1 star because it is loud. Like louder than any other printer I've ever owned and it does make a weird scraping noise like something is wrong. But it prints well and stays connected to my devices so I guess it is fine. I like that this contains up to 2 years worth of ink and you can replace individual colors as needed instead of replacing a whole cartridge because of 1 color. I will be using this printer a lot and I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Love the refillable ink tanks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first printer with refillable tanks and I am excited to use this. I got the HP Smart Tank 6001 and the set up was quite easy. It took less than 20 minutes from unpacking to printing a page. I am impressed with how much ink the tanks hold. I can't wait to see how long they last as I've read they will last 2 years. That's quite impressive. When filling the tanks the bottles didn't leak. You just click them in and let them fill up the tank. Printing is very fast and the quality is phenomenal. I used the scanner and was impressed how quickly it scanned. I can't wait to hook up to my phone and print some pictures off of there. It connected to my wifi quickly and easily and I can print from my computer that is located upstairs with ease. It prints quietly. I like that you can see each of the ink tank levels right on the front of the printer. So cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to setup, and I truly love the super tank feature! No more expensive ink cartridges! Print quality is great! Not worried about speed since I don't do volume printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Choice for Everyday Printing Needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with my new HP Smart Tank Printer 6001. Setup was quick and simple, and it connected to Wi-Fi without any hassle. The included 3 years of ink is a huge bonus, giving me peace of mind and great value. Printing speed is solid, and every page comes out sharp and clear. Overall, it’s a reliable printer that makes everyday tasks easy and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Expectations met

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews, I picked this printer to replace my HP Envy Inspire 7900 which stopped working because the ink cartridges stopped working properly. So far, this HP Smart Tank is working nicely. The print quality and speed are great and the device runs a bit quieter than my previous printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up when my previous printer failed. It has performed flawlessly. Prints text quickly and clearly, no smudging. Photographs are some of the best I've seen on a home printer. Set up was easy, no stress, and I could start working immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints great meets our needs, easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is excellent. Was extremely easy to setup as well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great HP printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer offers features like wireless connectivity, allowing you to print directly from your smartphone or tablet using the HP Smart app. It also supports Wi-Fi Direct and USB connectivity options. With its built-in scanner and copier, you can scan and make copies of documents and photos conveniently. In terms of print quality, the HP Smart Tank 6001 is capable of producing sharp and vibrant prints with good color accuracy. It offers decent printing speeds,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    It fits my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Easy to install. Good quality. Fits my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, prints beautifully!! Easy to load the ink!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Home Printer at Reasonble Cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this printer. My old one was an HP color laser jet with large, expensive ink supply in four colors. Replacements cost about $250, twice a year. This printer meets my needs for excellent B/W & color printing and the printer itself cost less than $250 AND it came with four bottles of ink that will last a year. Upgraded printing at less cost can't be beaten

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great printer overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well for what I need. My only complaint is it is difficult to set up and has disconnected a few times making it frustrating when trying to do work. When it stays connected then it is great but when it doesn’t it can get negative stars from me. Honestly it is 3.5 stars in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The HP-Smart Tank 6001 Wireless Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-Smart Tank 6001 wireless printer is a small compact printer with very good features like the refillable ink tanks and its wireless printing capability. I think it is good deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Super Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was super easy. Prints beautifully. Scanner is great as well.

    I would recommend this to a friend