Customer Ratings & Reviews

About every 30 pages the printer says the cartridge needs to be replaced. The auto feed takes multiple pages instead of just one, which jams the printer. It also prints slow and is not an auto two sided printer.

printing good once I finally got it set up- could not figure out how to set up through the wifi router so I had to go buy a cable to hook it up direct through a USB cable- very tricky setup with poor instructions.

Wireless is a great concept but this printer takes 5-10 minutes to transmit and start to print a document. May be better if came with a USB cord to directly transmit from computer to printer. But this is ridiculous. Plus, if you’re in an area with spotty wifi, forget it. Can’t use this printer. Returning

Harder to. Operate than I expected. My other HP printer was simpler to operate.

I’m having technical problems already and haven’t had for a month yet

The printing is not as crisp as I would like, but the full tank is easy and clean

Not a bad printer...just didnt fit my needs. I needed one with an automatic feeder

Returned. Unable to make printer work. Not user friendly.

Inconvenient to use because it requires an app to do the functions.

Couldn’t get it to link up with WiFi. Returned it

It's good. Pictures are accurate. Duplexing works fine. Set up from HP is acceptably easy.

I'm preparing to return the item because it was not printing at the top of the page. It isn’t printing the complete page, and I have some legal documents that I need to send out immediately.

Very cheap quality. HP did not deliver and many of their printers are made the same. Very thin plastic makes a lot of noise while printing doesn’t adjust to different paper sizes. Printing is very tall and not vibrance. A pigment of black looks worn. My 15-year-old printer was much better quality! So disappointing that products are now being made to be disposable and not to last or with quality.

1 one have problem with the internet connection and have to return for another

This printer was the WORST printer I have ever used this printer came broken out of the box we returned the printer and got a new one but it had the same problem whe have had both of these printers for less than 10 MINUTES and they are already broken

The printer was super slow to start to print, it also folded each piece of paper 1 inch from top. Worked with support for hours and they were not able to resolve the issue. I returned it.

USB connection fails to work with my two Chromebooks. Best Buy refused to troubleshoot the problem, though my warranty had seven months remaining.

It was a big disappointment. I wish I never bought it. A technologist could not even get it to work. Other people tried so hard to get it print colored but it never did. I tried to return it but Best Buy refused to accept it because I was ONE DAY after the 14 days for return. I hate buying things at Best Buy.

Aftrr a years use and several other issues printer will not power on

Don't buy. Making a simple copy doesn't work most of the time. The control panel buttons don't work. And don't bother with Best Buy Geek Squad protection - useless. Their answer? Contact the manufacturer.