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Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1715 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,715 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    enjoy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very quick and easy to set up. Print quality is perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does exactly as it is supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer is wonderful its been since 2017 since we had to buy a printer. This one is just amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Rafael

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Very easy to install Great printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    It works, but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does great when you just use black ink. However, it is dissappointing when printing in color. The colors are faded and way off mark. For instance...if my document has red letters, it prints with a pale, pinkish/magenta color. The same is true with the other primary colors. The same hold true when making copies of a color document. The printer does print relativelt fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but the status light is a bit annoying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. No problems so far. Seamless process getting started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, hard to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but set up was not easy at all. Everything was in Spanish and it took forever to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect during setup to have to load ink into the ink wells, but it was quick, very easy, and there was no mess whatsoever. It was easy to connect to my network and immediately start wireless printing. And the print quality is very good with this printer. Overall, good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my last printer, this machine is a dream.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    slow printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing is a little bit slow than I expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i got it up and running this printer works great; but the setup was horrible and I had so many issues. I was on the phone with HP tech support for almost 2 hours because they were also having issues with getting it to work, but finally we did and I haven’t had many issues since.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the ink tanks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!! I have always had HP printers, and this one has exceeded my expectations with the ink tanks. In the past my inkjet cartridges could dry up before the ink was used up. Very easy to operate. I will be purchasing again for a different office setting. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    AAA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, no problem with installation, great printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tank feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great printer... I love the ink tanks. So much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had HP printers. This is as good if not better than my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    "work tank"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tank printer is a "work tank" -it seems to get each task completed quickly and efficiently. it is reassuring to not need ink refills at every turn and have the variety of functions - fax, copy, print at my home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was somewhat hard to setup but once we watched a video we were making it harder than we needed to be. But the color in the prints are great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent All-In-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned an Epson Ecotank printer and replaced it with this HP Smart Tank 7602 All-In-One. The setup was easy and I was up and operating in a few hours. The phone application, HP Smart, works well. I've used the printer for about a month and have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and all functions are operational.

    I would recommend this to a friend
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