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$469.89

Customer reviews

Rating 4.4 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,910 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Havent had a single problem that wasnt my fault lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv this printer,very nice and great defined pictures. Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Cheaper to run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great output, refillable tanks will be cheaper than cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never too old!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new printer. I use it in my home office for work and also for personal use. The set up has easy to follow instructions. I am in my 60"s and if I can set it up, I think pretty much anyone can do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BESTBUY OUR SUPPLIER OF EXCELLENCE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not opened yet due to office remodeling. But trust Bestbuy an unique excellent supplier

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The HP Smart Tank 7602 printer is junk.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer is a piece of junk. The construction of the paper bin and feed is so poor that it is very awkward to use. After months of use the printer often gives paper jam stoppages even when there is no paper jam. The printer has serious problems when feeding it double sided photo paper. It often pulls in more than one sheet of paper at one time. The mechanical construction is just terrible and cheap. Best Buy should immediatelt remove it from inventory. What a terrible waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer that would scan effectively to my Mac. This printer is sufficient for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Its good when it works...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to deal with ink cartridges , but thats the only good thing i can say after having this printer for 3 weeks. It is super buggy, always freezing, Making this an expensive paper weight. Find a different brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP smart tank series.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a few thoughts about my new printer it is excellent this printer have replaced my outdated printer infrastructure with Enough ink for two years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy & Finicky Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Ok very flimsy and finicky compared to my old HP 8610. The Ink will smear if a drop of water gets on it. Control Panel is on top making it hard for a short person. Wish I had shopped around more, but I needed a printer. Over priced for what you get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRINTER - ADF JAM ERROR

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello there, I bought this printer a few months ago with the hope that it was going to be a great printer. A few days after setting it up I started getting the ADF jam error, I have followed every recommendation to fix it, but the error happens even if I am not using the printer. It's driving me crazy because this is a brand-new printer. I called HP support and the rep hung up on me and did not bother to call back. Was I scammed out of $400? Stay away from this printer!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer and would recommend this to others. I would buy this printer again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RUN - DO NOT BUY THIS PRINTER!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to preface this by saying I'm not an idiot. I have a degree in computer science and I've set up dozens of printers in my life. During the setup process, the printer got stuck in a unrecoverable state. The display showed the message "The HP Software is setting up your printer..." with no way to recover or move on. Google the error message - many others have reported this with no real resolution. The printer has one physical button (the power button) and a touchscreen. There is no way to reset the printer without getting to the touchscreen menu and no way to get to the touchscreen menu in the setting up printer state.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Krient office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita a reliable printer for my office, and the tank feature makes it much simpler for me in not eunning out of cartridges so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP no mess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! It an all in one. Pretty simple, just download the app. No mess with ink cartidages. I can print from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. First time using bottle ink printer. Bottle ink is less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old one set a side new one on the desk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink well make a big difference & not having to replace cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer for the money you can't go wrong with HP

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get it setup properly. No visible buttons to press to sync to WiFi..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth its value. I don't recommend it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often jams paper even though I'm using the recommended paper.

    No, I would not recommend this to a friend
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