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Customer Ratings & Reviews

Your price for this item is $229.89
The comparable value price is $329.89

Customer reviews

Rating 4.2 out of 5 stars with 900 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 900 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Review HP - Smart Tank Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that there are no ink cartridges. As far as how long the ink lasts remains to be seen. But the ink more likely will last 2 years or more, The printer had a very good price and the cost of ink is going to be a lot less than the cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST ALL IN ONE EVERRRRRRR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new printer. I have used all of the features fax, copy, print, and I even printed off pictures. I was skeptical at first about making the purchase because my face it. It has a nice price tag but I PROMISE you it is worth every penny.!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Smart Tank Plus 651 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer, connected quickly and prints well. It would be nice if it held more paper. I do recommend this for a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+++ printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use easy to install good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent salesman. The sim card was not in the box and we were not aware that it was a "must have" to use tge printer. Went back to the store and our salesman explained everything and obtained a card for us. Printer works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for a summer camp I run and also for my therapy office. So far, it has only been used at camp. It is replacing a Lexmark printer that cost over $400 and stopped working in just over a year. So far, so good. It prints easily and wasn't too difficult to set up. I like that you can print easily from any device. Not sure about the ink. How long will it last? Only time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good, but ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, a good printer. Easy to set up, and print quality appears good, but I didn't realize that you had to manually flip the paper in order to print on both sides of the paper. I should have done more research before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, quick, does everything . Never had ab ink cartridges but im loving it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of the ink cartridges. My old printer would dry up without frequent use. The print quality is good on this, but haven't had great results with photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Dream Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer for quite some time. This printer is the perfect printer for me. It prints well and clear, especially in color. The colors come out rich and real, Not too noisy when printing. Does not shake when I print as ;my other printer did. Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Excellent printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this printer. easy to setup, great quality printouts, large ink containers. It’s also beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer except for one thing. You either have to be all hard-wired or all wireless to communicate. Also, from time to time even when connected to the same wireless network the printer is not accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recent Printer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup required assistance by a company, outside of Best buy. They tried to charge me, over $200, and did not want to provide a detailed report if their work.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer so far. The setup was very easy and connected to my wifi immediately.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall, I like this printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new printer. The only downsides, I was unable to get my wireless working and the two sided printing doesn't quite work the way it says.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and an outstanding print quality. The only negative is that it prints on one side, but that i an easy work around and worth the savings.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    PrinterProsandCons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each day I appreciate this printer more, especially how long the ink lasts compared to buying ink cartridges. Had an old HP Laser jet and cartridges were sooooooooo expensive. One negative, and I tried to get, but there was no Operator's Manual in the box. Best Buy told me it didn't come with one. When I looked online the HP site says it does. Finally found one online and printed out all 88-some pages because I prefer to have a reference guide. Couldn't find a way to order one. Without instructions I couldn't figure out exactly how to fax and print out reports. This is a case where tech people forget lay people don't have all this instant knowledge readily available. I still want a legit Operator's Manual. Anyone know where I can get one?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after my Epson just quit printing anything black. It was easy to set up and connect my devices to through by Wi-Fi. I haven't printed anything in terms of photos to see the quality, but for documents it is clean and surpasses my expectations for my home office. I also liked when setting the printer up after powering it up, it had video options if needed for anyone that might experience some complications from it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great color copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has performed perfectly. Great color copies. The only downside is it does not print on both sides of the page which I do miss getting a 2 page document onto 1 page. (I didn't realize it when I bought it.)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best of the three..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a Smart Tank printer, buy the best. I have two cheaper models. The least expensive is very slow. The second least expensive seems to have a difficult time connecting it to the internet. This 651 seems to be great.. We will see in the future, but the speed is good and it seems every bit as reliable as the cartridge model...

    I would recommend this to a friend
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