Customer Ratings & Reviews

Printer's power cord could not plug in the printer.

Great printer, love the refillable ink. Could print a little faster.

The fact that I save toner is great the installation was easier then I thought it would be great printer.

Problems with connectivity with PC from the start.

Our HP Smart printer has exceeded my expectations. Great, scanner, printer and fax. Very satisfied!

I am very happy with my purchase. It makes really good copy I would highly recommend this product.

Pretty good unit, my only opportunity for improvement is with HP online support.

Easy set up, makes great copies at a decent speed. Have not used scan yet.

Issues out of the box. First two documents printed great. Then came the messages that the print heads were not compatible with the printer. Called customer support, they were great but did not resolve the issue, were going to send me new printheads. So apparently the printheads are a disposable item, they sell those instead of ink. As I stated, very cheaply made. Had been using HP for 30 years, returned this printer and purchased an Epson.

Good quality and cheap printer compare to the other products that I've been review.

If I could give this less than one star I would. THIS ALL IN ONE "PRINTER" IS THE WORST ELECTRONIC DEVICE I HAVE EVER OWNED!!! I am outside my 15 day window to return this product. I didn't realize what a piece of garbage this machine was until a few weeks of trying to make it work. I thought it was just that the wireless function was glitchy, but then I bought a USB cord to connect it directly to my computer. That didn't help. I do not want a refund; I only want Best Buy to replace this with an all in one printer that will work. Both my husband and I are teachers who have to do a lot of remote work nowadays and rely on scanning documents to upload to our students. What should take 5 minutes takes 45, since it keeps interrupting the scan process with error messages and we have to start all over. I am currently on hold with Best Buy to try to get a replacement - I have been on hold for an hour and have not been able to speak to a supervisor who can possibly make an exception and accept a return after the return window. If I cannot get this returned, I will have wasted close to $500 on this after buying the $40 USB cord to try to fix the issue.

Great product. Very easy to use. Just installed and started printing.

It’s been a quality replacement for our previous printer

Had product so I could Pick it up same day. I won't buy if i have to wait.

So far so good haven’t tried printing pictures yet but everything else excellent.

I am glad I bought this. It comes in handy when I need it

We could not automatically print back and front of pages without having to print one side, then go to printer and turn pages over manually and print on other side.

I'm having trouble getting to know my new printer. Can't seem to be able to get the margins right. It's difficult for the paper to feed properly.

So far the printer is performing well as it should for being brand new!

Great all in one printer. Especially love the ink wells for printing