Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $329.89

Customer reviews

Rating 4.2 out of 5 stars with 878 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 878 reviews
  • Rated 4 out of 5 stars

    HP 651 printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine - easy to set up. Print is a little slow but this is for home not office use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper tray outside is not a smart feature

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper tray hold papers at the back is not good for large print job. Such a nice printer should have tray.rolled in inside. Ink dispensing from cartridge is too messy and should have been better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Will be returning this printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does not have the ability to make double sided copies. We will return and buy a cheaper model that can do them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    BIG ANT REVIEW

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the access of this product through the app. This is an awesome product. However, there is one setback that would have given the product a 5!!! The paper tray is on the back of the printer and there was no tray to secure the paper. The reason this is important to me is that I was concerned that with the paper being open to dust particles, this would cause problems with the roller function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow printer response

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer takes too long for it to print a invoice. You tap print on computer seems and it seems to take forever before it starts to print. Once it starts printing the invoice it's okay but the command to takes forever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The ink savings are worth the price of printer!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer, we have saved so much money on ink... because we haven't had to buy any more yet. The ink that comes with the printer will last a very very long time. I expect at least 1 full year before we have to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, I really needed one and this was more than I was looking for. Thank you for the staff member who assisted me with this purchase. Sorry I do not remember your name but you deserve a raise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP - Smart Tank Plus 651

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prints and scans great...but you cannot copy great. It is harder to do double sided copies. You have to flip the paper around instead of the printer taking the paper back in. Like the idea of being able to refill the ink tanks instead of buy new cartridges. I would recommend only if some one does not need to make many copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use thus us a good machine for a non techie like me !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Smart Tank Plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is compact and practical for a small office. Appreciate not having to spend money on ink cartridges anymore. I was nervous about pouring the ink from the bottles into the tanks, but there was not mess to clean, and setting up the printer was very easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - need to make parts available

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only wish replacement cartridges were made available by the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my replaced printer under extended warranty. Original printer went bad after about 10 months. Good thing i purchased extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laurence

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good. I like filling the ink tanks, fast prints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer missing something

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, must reset time to time as the letters, “b and p” are missing when I print. Reset has helped but have had to reset again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my printer. I have had three printers and this is the best one I have ever purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to set up or move

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up instructions were not clear. I am not sure yet about the quality of printing because I just bought it and have made very few copies. I am concerned about moving it now because the information sheet says it has to be level when moving it because of the ink tanks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, It looks expensive but when you come with the color you will save a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do and saves me money on ink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Inkjet Printer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how long the ink lasts, but we do have issues keeping it connected to the wireless internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home office printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am saving a ton of money on ink. I can’t believe how long these refillable cartridges last. I’ve yet to have to fill them.

    I would recommend this to a friend