Customer Ratings & Reviews
- Model:
- SMART TANK 651/7XV38A#B1H
- SKU:
- 6390495
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.
This summary was generated by AI based on customer reviews.
Super resourceful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is a resourceful item that has genuinely helped since we bought. We use it everyday for work and school. It is more efficient than going to the public library or even paying to print stuff at a nearby store.
I would recommend this to a friendHP651
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Only time can tell if it is durable. My only complaint is the printing apps. The window boxes for the different options are too small for the message they are suppose to display so you can't see what they say. I would have given it a 5 if not for that. I have not used its full functionality.
I would recommend this to a friendPerfect printer and scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to print and scan. No paper jams; products look good. Very reasonable price compared to most printers and scanners on the market. I highly recommend this model.
I would recommend this to a friend- Pros mentioned:Print quality
Great for small businesses
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my small business and prints clear. Love how i don’t have to worry about replacing regularly because I print a lot of stuff with color
I would recommend this to a friend So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the printer for about a month but so far there’s no issues with any feature we’ve used. Will follow up if anything changes. At this point it appears to be well built and easy to use.
I would recommend this to a friend- Pros mentioned:Overall performance
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer, so I had a home fire, and it was destroyed.
I would recommend this to a friend Do not buy this printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very interested in a tank style printer. It turns out that this is a very cheap printer for a very expensive price. I find this to be a very unreliable printer. It frequently stops printing and requires that the print cartridges be removed and reinstalled. I naively assumed that with a tank printer, I would be done with ink cartridges. The printer still uses cartridges, it just draws the ink from the tank. Before I had the printer for a full month, it stopped printing all together. I called HP Support, and they walked me through uninstalling and reinstalling the print cartridges. After failure to make progress, they sent me replacement cartridges. With new cartridges, the printer continued to fail. I returned the printer to Best Buy and exchanged it for another. I am having the same issue again. Every 20 or 30 pages, give or take, I have to remove at least one of the print cartridges and reinstall it.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Happy Busy Lady!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new printer is awesome! I had budget myself for a less expensive printer but once I went over what this HP printer is cable of doing to help me with all my printing projects and I crunched some numbers, I realized overall the printer was worth it! I will be saving so much money on printer ink alone plus it's super easy to fill up the ink station!
I would recommend this to a friend - Pros mentioned:Print quality
Good job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt the best purchase I have ever made. I really like it. It is a very good printer.
I would recommend this to a friend - Pros mentioned:Print quality
Good quality.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality pictures and fast printing I will buy again. Sublimation shirts.
I would recommend this to a friend - Pros mentioned:Print quality
Print quality great. Speed is slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of print is very good. Been trying out different paper and most have worked. The only issue is how slow it does print (I was printing a flyer so I understand it will take longer then normal). Can’t compare it to other smart tank printers.
I would recommend this to a friend - Pros mentioned:Print quality
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality is good, but scanning documents is slow.
No, I would not recommend this to a friend HP Smart Tank 651 Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re in the market for a versatile and efficient printer that combines high-quality performance with cost-effective operation, the HP Smart Tank 651 Plus should be at the top of your list. After extensive use, I’m delighted to share my experience with this exceptional all-in-one printer.
I would recommend this to a friendExcellent money savings offer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Hp Smart Tank Plus 651 to use it in home daily printing needs and there is no complains at all because with the ink in bottles is more economy and easy to refill. The price increased a little bit but still in a good range of price.
I would recommend this to a friendAwesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. I was worried about the the app but it is easy to use. I can print and scan from multiple devices.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does exactly what I want to do plus I don’t have to worry about constantly running out of ink.
I would recommend this to a friendBetter than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it is expensive for its tag price in the long run your savings pay for itself on its ink. Not the best but decent print quality and lots of features like airprint and remote printing.
I would recommend this to a friendNot recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always Scratches in the middle when you print, for $400 up printer it is not acceptable! And also in the app, it’s always display its hp 650 not what I bought 651! Best printing software ever
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer has performed poorly. I can readily understand why the print quality issue and puzzling software display you describe would be a troublesome start to owning a new printer, so I’ll point you toward a resource and provide some information I hope will help.
I can’t tell from your review what’s causing the scratches in the center of your prints or why the model number in the app doesn’t match the printer itself, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Streaky color prints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked OK for a year but now it won't print in color without streaks. Cleaning print cartridges doesn't help
No, I would not recommend this to a friendInk cartridge that came with it is cor older model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Error message saying cartridges arent a match even rhoufh the cartideges came with the all n one.
No, I would not recommend this to a friend