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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 834 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 834 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    mixed bag but overall worth it for solos!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, battery life and build quality. Horrible mic and the software isnt great either :( would 100% reccomend this headset to solo players who arent doing games that require comms

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headset’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. The battery life lives up to its name and description!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid headphones, just not comfy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good, the microphone is okay, and the battery life on this headset is insane! Have not charged it in like almost 3 weeks and it’s at 60 percent still. It’s just not a comfortable headphones, if you’re lookin for long day use. I’m prone to migraines and these do not help that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. It feels much more sturdy, as it uses metal versus plastic pieces. Sound is great, and I also appreciate the interface telling me the % charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Good & Also Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality… until they no longer work. Constantly cutting out. I have tried everything to prevent the audio from cutting out and it constantly happens. Only had them about 2 weeks before they stopped working (of course it was outside of the return window). I’d say try them, but the second you hear something cut out, return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The sound quality is amazing and it was at 80% when i turned it on. Used it for a few housr and only went down to 70%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldnt matter if the headset itself sucked, the battery life makes it 100% worth it. The fact thats it also doesn’t suck is just a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fantastic Gaming Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good set of headphones. Like others have said the battery life is incredible. That alone is worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these so much, way better than my old pair. Super comfy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for my Ps5. Unfortunately doesnt display battery life on console but its okay cause these things hold charge for 300+ hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my teenage grandson. Fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I got this headset I couldn't hear the footsteps of my enemies trying to pull a finishing move to end me. But with these bad boys I'm turning around on them and finishing them with my shotty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    End less battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive have them for 2 month iv charge them once crazy battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I’ve had in my 21 years of living

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these alot actually, i didnt think i would like these but I don’t mind them at all. Very comfortable, also they do last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was expecting better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having thoroughly enjoyed the previous HyperX headset, I did not hesitate on my choice. It's not bad for the money. The sound is ok, however the headphones cups tend to resonate some frequencies. Occasionally, I would catch a weird sound, try to understand if it is an artifact of the media, a sound from outside, or I am loosing it. I am quite sure that the headphones somehow respond to a variety of sounds and make for a confusing experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane battery life. Have had the for almost a year and have charged them maybe 3 times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of cloud flight and I thought this was an upgrade.. it is not! Yes the battery life is 10x but the sound sucks!! Unless u find these on sale for for $125ish there fine but $200 is WAY to much.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be little heavy first but when you get used to it its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever…………………………………………………………………………………..

    I would recommend this to a friend