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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 834 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 834 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, battery life is amazing. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones in the market for the mid range price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and lightweight. Very far wireless distance and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most impressive thing about these headphones are the battery !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tom 59

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones i ever bought. 300 hours of play time is unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how soft the pads are. I can wear them for hours. Work well win or mac work or play

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pretty Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pretty much bought these for the battery life, I hate interrupting my use to recharge a set. The sound is good and they're relatively comfortable although I need to take them off and let my ears rest after some extended use. Would buy these again if I need another set and on sale like these were.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset for PC!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! It’s extremely comfortable and very durable. The control volume on the side of the headset is beyond great!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t get the hyper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the headphones but it just seems like it was overhyped. I received my first pair and I thought they were defective because the sound quality on Windows sounds low. I literally have to turn my volume up to 80 -90 to hear my game. I exchanged them for the same pair to see if they were defective. I decided to give the two week period to see how I like them. The sound quality is still low for me. There is a lot of bass to them in my opinion and it can be too much because I hear a static. Even when I chat on discord with my friends I hear static as they talk. I don’t see these headset as comfortable. I think it is due to the clamping force being about 1 lb. I played a game for 3 hours straight and I have this really bad ear pain right below my ear. I believe there is a latency as well. My boyfriend and I play games together and we talk on discord I hear him outside my headphones before it comes to my headphones then he wonders why I lag in responding. Personally, I just don’t think it’s worth the price point for multiple reasons. I heard it’s just best to go with the Cloud 2 only because they are basically the same thing but apparently more comfortable and who needs 300 hours. You’re basically paying $100 more for 300 hour battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    hyper x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life. I've only charged the headphones once and I've had it for over a week

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best after using for 40 pluse hours it is still at 90 percent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality, but the audio and mic are not as great as other sets I've had before.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review of Wireless Head Phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    300 hour battery life and nice range moving around house and still being connected to conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and amazing sound. Purchased as a gift for my nephew - he loved them!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Works great with my PC. A little pricey but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely lasts 300 hours, crazy battery life. 10/10 would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade coming from HyperX Cloud 2 wired. Battery life is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamer Must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, Great for gaming and amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got this in a bundle at a steal for a even bigger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, clear mic even with it being blutooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X Cloud Alpha wireless review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good for pc gaming I’ve had no trouble what’s so ever since buying this headset all you have to do is plug in the dongle and turn on the headset and boom all ready to go. I really recommend anyone looking for a headset to try this one out you’ll love it. Will make a really good gift also.

    I would recommend this to a friend