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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6784 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 6,784 reviews
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car stereo install was great, very fast and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service every time I’ve taken three of my cars to get installations done and im satisfied every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Brandon at Best Buy,Marlborough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car Audio Installation Service came free with the Planet Audio Wireless CarPlay device purchase. Kudos to Brandon at Best Buy, Marlborough who installed the CarPlay device on my 2016 Corolla S as well as enabled the Back-Up Camera and the Steering Wheel Controls. He helped me find the right SWC (the PAC SWI-CP2) for my 2016 Corolla S. Also, he made my existing Back-Up Camera work with the Planet Audio CarPlay device without any additional aftermarket harness. Note that the SWC device (price depends on the device needed for your Car and CarPlay Device) and installation (USD 65) comes with an additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the installation on my Toyota sienna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got me rockin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job installing the new head unit, speakers and tuning the amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Car audio install by Sidney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Sidney at the Folsom Ca store did an excellent job installing my new kenwood 5707S into my old 1997 chevy silverado using a custom after market Metra dash face, lined it up perfectly, and installed new kicker-ks speakers. It looks and sounds great! She also went one step further and put a couple new door panel pins on i had so my door panel is nice and tight. Thank you Sidney for the excellent install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instaler was friendly and professional. He addressed my concerns. The install was timely and neatly installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot the name of the man who works at the installation bay but he is super nice and reliable. This is the second time he installs something in my car and it is done well and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was faster than I expected and I am happy with results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was extremely knowledgeable, transparent, and conscientious. They did a fantastic job with the installation, and the customer service was first rate. Would highly recommend the Issaquah Best Buy for automotive product installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was experienced and completed the job quickly. He had done many of these installs and I was done completely to my satisfaction. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that installed my car stereo did an awesome job. Thank you so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, quick, and saved me a headache! Make sure to schedule ahead. There was some additional cost for needed parts. Luckily they had everything there already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reccomend but not perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was profesional and had a great attitude and was friendly. He did a great job and did not scratch or damage my car when doing the install. It looks factory. The only complaint I have is that he was unable to get my steering wheel controls to work. The equipment I purchased is supposed to retain those controls but he couldnt get them to work. Not a big deal in the grand scheme of things but some people would not be okay with it. Overall a great value and am happy enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed New Stereo with back up camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and looks better than I expected. The agent was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heck yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work they installed my stereo for me aftee buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Experience so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had an appointment that was a month out and I had that itch you get when you have a brand new stereo and have to have it installed ASAP! So I checked in with the Geek Squad installation expert, gave him my number. He had a cancellation the next day and I was there like grease lightning. He told me he needed two hours for the installation. I went and got a bite to eat and before my food was ready I got a call from Best Buy saying that my vehicle was ready for pick up. It didn’t even take a full hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help for a new driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a CarPlay compatible radio installed into my daughter’s Santa Fe. And she loves it, it also helps her with directions to different places since she is a new driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great install by a Best Buy technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was worried about a different technician working on my car, as I already had trusted a different technician with my previous car and he was AWESOME! The technician at the Commack store who worked on my car was Chris. All I can say is WOW! I cannot say enough great things about him! He was super personable and polite. Very, very knowledgeable with car installations too. I knew my car was in good hands after our consult. (Which he made time for on short notice when I walked in without an appt.) Everything was done with professional precision too. I got my in-dash radio receiver installed, along with XM Radio. He also installed the steering wheel controls. And lastly, he installed my back-up camera. He surpassed my expectations by getting all of that work done expediently as well. Thank you so much, Chris! You rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen Radio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the head unit on my 2005 Ford Taurus. Went from a Kenwood Exceleon KDC-X998 to a Pioneer AVH-3500NEX. Both are single DIN stereos but the pioneer has more modern technology. It has a 7” flip out screen that allows a backup camera hook up and also features Apple CarPlay. Install took about 3 hours, which included swapping out the radios and installing the backup camera. The Geek squad installers were also kind enough to give me a Bluetooth mic cable for free since I didn’t have one for my new radio. I purchased the items online not at BestBuy. I had Geek Squad install parts since they have a killer warranty. Great service!

    I would recommend this to a friend
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