Customer Ratings & Reviews

The Geek Squad guys in Idaho Falls are great! Very knowledgeable, available and asked the right questions, and most importantly did a great install job. Highly recommend talking to these guys and having them install your car stereo needs.

The techs at TYLER RIVERSIDE know their stuff and helped me pick quality items. They are very professional and BestBuy customers are lucky to have them working on our vehicles. 1000% great work.

One of the technicians got an attitude with me might have been overwhelmed or just wasn't a job for her but the manager came in for the save and took her the situation quickly and made everything a better experience so care of me and all my needs and showed great and excellent service.

Levi went above and beyond to try and get my radio installed. He ran into some hiccups due to other issues with my car and so he was unable ti install the new radio. He tried everything he could to help and research what the issue could be.

i got charged twice for this installment fee when i was supposed to be charged once. as well as had to come back a second time just to have the speakers installed when the stereo and speakers were supposed to be installed in the same day. my account has been in the negative since then. I spoke with management at the location i went to for some reason it was your system could not locate the charge yet my account still shows a a charge of $144 that was not supposed to be made!! I was told that there wasn't anything able to be done and i have disputed the charge on two separate occasions with the company of the card as well. geek squad did great with the installment best buy did not do with charging me.

The installer provides great service. He did an excellent job putting this into our van.

Title: Phenomenal Stereo Upgrade Experience at Best Buy! I recently had the pleasure of upgrading my car stereo at Best Buy, and the outcome exceeded all my expectations. The service I received was top-notch, making the entire experience memorable. First and foremost, the staff at Best Buy was incredibly knowledgeable and friendly. They took the time to understand my preferences, budget, and technical requirements. Their expertise helped me choose the perfect stereo system for my car without feeling overwhelmed by the multitude of options. The installation process was seamless and efficient. The team at Best Buy demonstrated professionalism and attention to detail throughout. They carefully explained every step of the process, ensuring I felt confident in the upgrades being made to my vehicle. The technicians were quick, yet thorough, and the end result was a flawless installation. The sound quality of my new stereo is nothing short of spectacular. The difference is night and day compared to my old system. The bass is punchy, the mids are clear, and the highs are crisp. It has transformed my daily commute into a more enjoyable and immersive experience. What truly sets Best Buy apart is their commitment to customer satisfaction. The post-installation follow-up was a nice touch, showcasing their dedication to ensuring everything met my expectations. The staff even provided additional tips on maximizing the features of my new stereo, which I greatly appreciated. In conclusion, my experience at Best Buy was exceptional from start to finish. If you're looking for a hassle-free and high-quality stereo installation, Best Buy is the place to go. Their knowledgeable staff, efficient service, and commitment to customer satisfaction make them the go-to destination for all your audio needs. I am beyond satisfied with my upgraded stereo and would highly recommend Best Buy to anyone in search of a superior audio experience for their vehicle.

We were first to arrive for the day. Took about 2 hrs to install stereo in 2006 Tahoe, was quoted 1 hour by salesman. Didn’t receive any instruction by staff - but I guess they’re only Installers. Staff were very pleasant.

The tech Ryan in Port Richey FL, did the installation, very professional, courteous, showed how to use the system with patience and courtesy.

The team was ready to go at the appointment time and finished ahead of schedule. They also went over how to connect and use the stereo !! Great job !

Had my Pioneer radio installed in my car by Best Buy. It was done professionally and very quick. The tech was friendly and courteous and took the time to go over the operation of the unit. Couldn’t be happier.

Staff knew my vehicles & correctly installed my Pioneer head units. One of them had intermittent power issues but the Geek team quickly resolved the problem. After 2 years the installation & system have performed flawlessly. I also had a recent battery replacement on my iPhone 13. My phone is back to normal. Thank you Best Buy!

I love my new receiver works well with my phone. The screen is large easy to install. Definitely recommend.

The technician installed the stereo in a timely manner and made sure everything worked properly before we got the car.

Matt did a fantastic job installing Pioneer 10" floating display. Crutchfield and even Best Buy website said unit wouldn't fit my 2015 Ford Explorer. If the Internet says it won't fit vehicle, Matt will figure out a way to make it work! And without compromising integrity or cutting corners. Absolutely love the Pioneer receiver and so glad I talked with Matt in person prior to installing a lame receiver that "fits" my vehicle.

Booking an appointment was very simple. And installation was just as wonderful. Only problem I have is my skip forward and backward buttons don’t work on my steering wheel, even after purchasing the recommended button replacement part. But overall great service

What ever you’re paying Everette Spencer, he deserves a raise. He recommended a good sound system for my car. He did a clean, professional instillation and tuned it just right! Everette made sure I knew how to navigate the screen and did a follow-up call a few days later to make sure I was happy with my sound system. I have some add-ons I want to include like a back-up camera, etc etc. Everette’s my go to guy.

Very friendly and efficient service. Very professional and knowledgeable

The agents took out the old stereo and installed a blue tooth with a nice screen.

I had to cancel the install and it was super easy thank you