Customer Ratings & Reviews

Matt did a fantastic job installing Pioneer 10" floating display. Crutchfield and even Best Buy website said unit wouldn't fit my 2015 Ford Explorer. If the Internet says it won't fit vehicle, Matt will figure out a way to make it work! And without compromising integrity or cutting corners. Absolutely love the Pioneer receiver and so glad I talked with Matt in person prior to installing a lame receiver that "fits" my vehicle.

What ever you’re paying Everette Spencer, he deserves a raise. He recommended a good sound system for my car. He did a clean, professional instillation and tuned it just right! Everette made sure I knew how to navigate the screen and did a follow-up call a few days later to make sure I was happy with my sound system. I have some add-ons I want to include like a back-up camera, etc etc. Everette’s my go to guy.

My truck system was sounding horrible i took it to these guys and it sounds nice! They said "we can make it sound even better, if you change the speakers." I was pleased with what they did! Love this place!

The installation process was great! The tech explained things and even told me that they didn't need some of the parts that had to be ordered just in case and so I would get a refund. He even had the refund reciept ready for me. The installation didn't take as long as I thought it would either. They were v3ry nice as well as quick and efficient! The whole experience was great!

At first, I was having trouble at another Best Buy location they couldn’t figure out how to install my pioneer CarPlay audio with the red and another location recommended city of industry so the guys there were right. Joe recommended another CarPlay radio fit perfect thanks too Joe and Carlos. I’m a satisfied customer.

The Geek Squad rep told me that the Tuscaloosa store really let me down on the prep work for this installation and said that he could install it, but I would not be happy. I really appreciated his honesty.

Title: Phenomenal Stereo Upgrade Experience at Best Buy! I recently had the pleasure of upgrading my car stereo at Best Buy, and the outcome exceeded all my expectations. The service I received was top-notch, making the entire experience memorable. First and foremost, the staff at Best Buy was incredibly knowledgeable and friendly. They took the time to understand my preferences, budget, and technical requirements. Their expertise helped me choose the perfect stereo system for my car without feeling overwhelmed by the multitude of options. The installation process was seamless and efficient. The team at Best Buy demonstrated professionalism and attention to detail throughout. They carefully explained every step of the process, ensuring I felt confident in the upgrades being made to my vehicle. The technicians were quick, yet thorough, and the end result was a flawless installation. The sound quality of my new stereo is nothing short of spectacular. The difference is night and day compared to my old system. The bass is punchy, the mids are clear, and the highs are crisp. It has transformed my daily commute into a more enjoyable and immersive experience. What truly sets Best Buy apart is their commitment to customer satisfaction. The post-installation follow-up was a nice touch, showcasing their dedication to ensuring everything met my expectations. The staff even provided additional tips on maximizing the features of my new stereo, which I greatly appreciated. In conclusion, my experience at Best Buy was exceptional from start to finish. If you're looking for a hassle-free and high-quality stereo installation, Best Buy is the place to go. Their knowledgeable staff, efficient service, and commitment to customer satisfaction make them the go-to destination for all your audio needs. I am beyond satisfied with my upgraded stereo and would highly recommend Best Buy to anyone in search of a superior audio experience for their vehicle.

I had another great Geek Squad installation done by Best Buy! The technician was friendly as always and did a great job on the install.

As usual this is not the first time i had an installation by geek squad. Very perfect and very knowledgeable in his field sorry forget his name hed a tranist connect van and a 2006 F150

The guy that works at BB in HURST Tx is fantastic. He knows his stuff and he hooked me up in more ways than one. 1st I bought a Sony head unit but I didn't like the brightness, so I brought it back to him and asked for his suggestion. He suggested a JVC head unit and that unit was over $60 more than the other and he gave it to me anyway. As a direct swap out. I have gone to him about issues with my amp and he has helped me with that too.

Really needed this installed in my truck because we didn’t have a back up cam and gets difficult parking sometimes. Upgrade my stereo for the screen to have for backup. Good job Geek Squad

Eric was and is amazing. I went from no radio to an amazing sound vibrating my mirrors... he was incredibly professional and i would DEFINITELY recommend him to others.

radio install with mistreo was great tech also knew the features of mt head unit i didnot purchase from best buy and mad sure i had everything to install all the kits amd harnesses which they sell but got better price at crutchfield. tech went over the features and help setup and showed me hiw to acess it

The new stereo if awesome and the tech who installed it was very helpful.

The guys that installed my radio did an awesome job. They also went through the radio with me when they were done and made sure I knew how to operate it. They made sure my phone was hooked up also. Awesome customer service.

The installation was excellent, but I had some issues with how they did it without calling me for my opinion. The store gave me an install time, but when I arrived, the store was closed, and no one updated me on the install time. Even the app and the text about my upcoming had the same time, but the store was close. BEST BUY, YOU HAVE TO WORK ON YOUR COMMUNICATION WITH CURRENTS.

The Geek Squad in-dash car stereo installation at the Waco location was top-notch. The technicians were professional, friendly, and took the time to listen to my concerns. They even considered my input on the placement of the equipment, which I really appreciated. Hands down, I’d use these technicians again for any future installs.

Great job with our installation, making an older car feel new. The technician saw that we had purchased something we didn't need and refunded us without us even asking. He was also helpful in suggesting the best radio to purchase without exceeding our budget. If you're looking to make your old car feel newer, Geek Squad won't steer you wrong.

This cd radio is awesome, it is very easy to work and I would recommend it to all my family and friends. Joe the BEST BUY installer was awesome and explained everything and answered all my question. This technician should definitely be recognized for his professionalism and customer service.

Awesome tech a great knowledge of stereos and explaining the new product -demonstrating it too