Customer Ratings & Reviews

Very weird segment of Best Buy business, like they're not committed to this. Scheduling is frustrating as the two locations in RVa would show 6 months out scheduling, then disappear as installation locations, then finally after weeks of watching Glen Allen popped up as 4 day availability so I booked it. At end of installation, tech gave me an installation ticket with no Best Buy markings. He said the reference number on that ticket was the only evidence that BB installed the unit and that I would need it if I ever wanted service (I bought the 4 year plan). Install was ok, but the faceplate fitting shows rasp marks at one side of the opening and the tech was unable to connect my backup camera.

Excellent excellent fantastic amazing awesome great

Kris and the team at the North Naples location were courteous, competent, and professional. It was the right shop for my needs when two other shops couldn’t be bothered. The purchase was straightforward and no bull. I’m grateful for their help and expertise.

Outstanding work. The gentleman who did the installation work were extremely professional and fast. They did a great job. Answered all my questions and ensured my new radio met all my needs.

Excellent service and fast turn-around. Daniel was super helpful on Father's day Sunday and fixed our issues with a prior radio reciever aftermarket installation from another provider. Great service and very knowledgeable and friendly! 5 Stars!

Install was great! Showed up and they got my new stereo unit installed in half the time they told me it would take. HOWEVER, The thing is that they blocked some features on the unit because it goes against their installation certifications (or something like that). I feel if I'm paying for a unit that the store offers, then they should install the unit as-is and not block features that I paid for.

nice job on the install took a little longer than expected but overall i’m happy

So happy with our radio and installation. Taylor was very knowledgeable and helpful with all our questions. Quality work . I will definitely be bringing my other vehicle in for a radio installation with Taylor .

Install was efficient to the point that I didn't get all the work & emails done that I planned to do while I waited. This is the 2nd work van I've had them do. It's well worth the time and money.

Very friendly tech and extremely helpful. My install was going in a 21 year old vehicle with very limited parts availability. He did a great job and was very careful. Also a big help in walking this old man through the controls of the new unit. Highly recommended!

Purchased a JVC - 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media (DM) Receiver with Rear Camera input online but had lots of questions. The GeekSquad install pros walked me through, made recommendations and suggestions, and answered all my questions. Highly Recommend!

The tech was very helpful and eager to educate me on what his process was, and how the stereo worked. The craftsmanship was excellent, and the work was done in a timely manner.

Before even starting the install they were very straight forward on the pros and cons with the type of install and shared thoughts and recommendations which was greatly appreciate. Awesome consultant work!

The service was quick and professional. I couldn't as for more.

The Geek Squad is #1 with car stereo installations. They are 6 for 6 with outstanding service in our family!

I am very pleased with My Pioneer DMH-W4660N. It looks very good on my dash and getting use to maneuvering with the different apps and the support of Geek Squad's assist.

The install bay techs at Tulsa Hills are the best, honest, and knowledgeable guys in Tulsa! I highly recommend this store!

Installer was great. My son had a pioneer sterio installed. The website goes through a compatabilty process and provides the parts you need. The installer advised that we needed another canle that was not suggested and had to run through a bunch of issies to get everything working. He was patienr and did a great job. My son is happy.

Outstanding service , the staff were very knowledgeable.

Highly professional install, very clean look afterwards. They called me in shave to confirm all the parts and procedure, and were even able to move the appointment for earlier time. I'm very satisfied with the result. The only drawback I would call out is an extra fee for making steering controls work.