Customer Ratings & Reviews

I used the Best Buy on Independence near I264. The installer took the time to answer all my questions and did great work. I was very happy with the customer service and you could not beat the price. If the radio is over 200.00 insulation was free.

Please read full review: I am giving 5 stars because Matthew Griszkauskas who installed the unit did a fantastic job and was incredible to work with. I do not know how these reviews affect the installers. As far as the process goes - DO NOT ORDER PARTS ONLINE! I wasted not only the installers' time, but mine because the online system does not properly match installation items required for your car. Not only that, but it does not suggest ALL of the installation requirements.

Has radio, blue tooth, usb, hands free phone functions. My problem withh this product is that it has no on/off button

Nice and clean the stereo sound awesome, the combination that was put together and recommend by your technician is excellent. Bringing in another Cherokee for the same equipment. Thank you best buy!

Hello mounted my car stereo and speakers for my Lexus and I'm grateful for the patience and accuracy will keep shopping at bestbuy

Radio in Jeep installed perfectly no issues & love the touch

Service Tech was friendly, knowledgeable and efficient. He gave an installation deadline that he met that deadline without a hitch.

The two installers that worked on my radio were a 10+! They did an excellent job,very knowledgeable and helpful with making decisions for my installation! Went above and beyond ! Wish i had a puc if them to share! Highly recommend the both of ghem!

Wry impresses with this unit Very happy with the service and the quality of this unit. 6 stars

They were so awesome and helpful. Everything worked out perfectly.

The best buy gurus installed my radio and what a difference an upgrade makes. It feels like I have a new car

The installer that put my head unit in was great! I consulted with him before choosing the head unit. The installation took about 2 hrs. Everything got connected up right and everything works! There were two small issues during the whole thing but not worth knocking a star off for a free installation. The first issue was that when I went in and consulted with them about everything needed for installation they gave me a list ... but left one item off. They had it in-store and installation was fine but I ended up paying $40 for part I didn't expect to buy. The second issue was that when we tested the unit out afterwords, it wasn't connecting via Android Auto. The installer thought that it might have been an extension unit that was connected but didn't have time to figure it out and wanted me to bring it back in because he was working on another vehicle right after mine and I suppose he wanted to do something crazy like go home at a reasonable hour. He told me that it would not have been free to take it back in. For some reason the installer thought that there was a microchip in the USB extension cable, which didn't make any sense to me. I took it home and disconnect the extended and had the same issue connecting. So I put everything back, used the extender and fiddled with the phone for a while. Turns out that unit is just finicky when connecting for the first time. Once I got the phones connected, there were no issues. Since I opened the unit after the installation I inspected the work and I can say it was top notch. Great job Best Buy!

good selection; fair price incl the instllation. The installer guy Elliot did a great job and was very nice and attentive.

Smooth installation and knowledgable staff. Enjoying the upgrade to my car to play my music and navigation easier.

I already read answered the survey, but I’m happy to do it again. The technician Darren was excellent. He took good care of me. Explain things thoroughly and took his time with me as a customer.

The installation was done in less time than quoted and has not had any issues in the weeks since. All of the features of the seevice were explained clearly and succinctly.

There was a horrible error on my appointment which was set on line and upon arrival at location found to be non existent. After negotiations to re-set the appointment I was greeted by Ireland Wienker, Auto Tech. She was professional, considerate of the pervious error made on line and promised professional results. Upon pick up all was done as expected and her promises were fullfilled! I would recommend anyone in Bellingham use her as their contact. The Manager Darren was also consulted and I found him on the floor not hidden in an office. He was very personable, and professional in making sure that my experience was going to be one that I would appreciate. It was good to know that no hollow promises were made just good sound business ethics.

Excellent service, fast expert installation, awesome customer service with answering questions & fixing any problems if occur.

I cant believe i forgot the tech's name since he was so awesome. I purchased a stereo for my husbands bday and the installation process was seamless. He even fixed something that just kept flapping all the time. Thank you so much to our tech!

Highly recommended the Geek Squad Automobile Staff is very knowledgeable on Automotive Electronics... I have a Total Tech Membership which I think is a great value if your looking to have muliti installations... I purchased a Kenwood 10.1 inch HD Double Din Stereo that Bestbuy doesn't carry from Crutchfield that George from the Otay Ranch location was happy to install thats the benefit Total Tech Members have... You can purchase a product from a other store other than Bestbuy and have them install it... George is very professional and gave me recommendations solutions & answers to all my questions... The installs were all clean and seamlessly... George even went a step further by goings above & beyond with my install by connecting my Stereo Audio System via the big 3 for those that know what the big 3 is its a must in a great hi profile car audio install system google it if you don't know it was greatly appreciated... George also connected my 4 Channel amplifier underneath my seat perfectly so its unnoticeable so thiefs won't be able to see via window but is easily accessible just by pulling the seat forward... George also connected a two 2 way 6 1/2 inch Component Speakers and 2 tweeters and crossovers which he installed in the front car doors and tweeters in dash which sound and look great no problems with my windows or switches ... Its been over 3 weeks since my installation I wanted to leave this review earlier but I was definitely enjoying my system and made sure it was all was functioning properly... Thanks again George will definitely be back to install a blind spot side view camera