Customer Ratings & Reviews

The agents installed my car stereo in a timely manny and did the job right the first time. Can’t recommend this service enough

The appointment was on time. The service was perfect and everything works great. Would definitely use the installation service again.

I bought this service but ended up not using it. I Rated it because I did have some issues. The Tech people for the most part were very professional and explained how my stereo would be a problem. However attempting to reach out to the tech people is a major headache as the bot keeps trying to redirect you to it's menu. then when it does send you to the tech guys, First you get put on a forever hold and it might not even be the right department. Then you go back on hold again while they transfer you.

After a horrible experience with the install at my local Best Buy, Covid hit. Take the pandemic out of the equation because that’s life, the $ I spent to upgrade a horrible Jeep JKU stereo, the items bought from the experienced sales person which only worked for 9 days because the items weren’t compatible so of course my trusted sales guy took me for a fool because why would the customer expect the 1K dropped work properly and then the 1 year installation fee for further jobs all for naught....then Covid eases up and I have Best Buy’s managers tell me they can’t help me because they don’t have techs, installers anymore, they didn’t give a bleep Even after they told me nobody in Best Buy land can help me I drove by another Best Buy and just seeing the company name hyped me up and ready to blow I walked in and the installers at Marlboro Solomon Pond Mall weren’t dead like I was told and he not only got me the right gear, reinstalled it did an excellent job like a boss I jus looked for his name he gave me a business card but I can’t find it otherwise the dude would be hearing his name for all a Best Buy land as I am truly grateful that not all people are phonies Copying and pasting the review cuz I’m serious there was only 1 person who fixed my problem Still looking for his name cuz I don’t want someone else undeservingly getting the credit cuz this is a long bleep review

They installed my new car radio faster than I was quoted. Everything they need to do was explained to me and they also sat with me to make sure everything worked before I pulled off.

It doesn't make sense not to use these people. Fast, knowledgeable, and friendly. They did amazing and explained everything. Will be using them again!

I loved my service!!! They took me in right away at my appointment time and did the install 15 minutes faster than what I was told. The person who did the install personally walked me to my vehicle to show me exactly what he did and how to work the product. I am very happy and overall beyond satisfied with the team and their work on my install.

Very helpful. Directed me to the part I needed after they informed me that they couldn't source it. Install was difficult but tech worked through the issues and was able to complete install.

Patrick is fantastic. After completing the installation, he shows you any new or updated features on your system, ensuring you understand what he did and that you are satisfied.

Did a great job flashing the Maestro and head unit installation.

Excellent work! Highly recommend to anyone looking for quality material!

The agent installed my stereo in record time . Everything was done very well. They were also extremely polite and professional 10 out of 10 I will be back for any other products and installations

The agents intall a pioneer de vive on my 2005 sienna they did a wonderful job

The Head unit is suprisingly good for the money, i was interested in it for the meastro features that it can provide when you purchase a seperate maestro module, one thing i didnt know when purchasing is that when you get the harness for the unit your gonna have to get the one with the included speaker or you will not have turn signal or your car chimes anymore, i did not know this and on the way home from the install i had no turn signial audio or any interior chimes and i am assuming that would be the case for any idiot light audio as well, so currently a little aggravated to that point, I would love to have my chimes back

The Guys Were Very Nice And Professional. They Answered Any Questions I Had And Took Care Of Everything I Needed.

Great experience . I'm bad with names but all the 3 techs that assisted me were very knowledgeable and professional. The radio they installed is working perfect .

Friendly and fast service, good installation of radio

Outstanding installation and service. Highly recommend.

I did this review way too late so I wish I could remember the gentlemen's name. Anyways, the installer surprisingly did a great job. He knew what he was doing and above his job requirements by asking me certain details on how I would have liked the job done. I'm surprised to say I HIGHLY recommend Geek Squad to install head units. This is coming from a person who installs his own equipment every time and has been paid on occasion to install others. With the promotion of buying a head unit from Best Buy and them installing it for free? STEAL. Saves you time and money for sure. As a life hack for you DIY installers just buying a headunit from BestBuy, have your RCA, camera connections, ect ready to go with you at the install and they will connect it for you included. Just specify where you want those cables hanging out from. Made my install easier and I just had to route the RCA cables to the amps and camera cables to the rear view camera. Thanks!

This is the 2nd stereo I've had installed at this location. GREAT SERVICE