Customer Ratings & Reviews

I used the Best Buy on Independence near I264. The installer took the time to answer all my questions and did great work. I was very happy with the customer service and you could not beat the price. If the radio is over 200.00 insulation was free.

The tech was SUPERB ! My Dodge van had an odd issue with the a/c after install, but I do not believe it was the techs fault, even though he was willing to take the blame. It was a random occurrence that happened to manifest at the same time ! It resolved itself 3 days later, even after I was informed that Best Buy would compensate me for any repairs needed. No issues with the installed equipment the second time ! The first I had bad equipment from an open box purchase. This tech took everything in stride, was cheerful, respectful, friendly, and a really good, top notch tech even though it seemed like nothing went his way. When he got the replacement unit installed, everything worked flawlessly, and he really did go above and beyond his scope of work. I will gladly bring or recommend anyone to bring anything in for work in their automotive install section.

My experience with Best Buy installing my radio in my Corvette was $150% satisfaction the guy knew exactly what he was talking about he was kind and friendly and it was the best experience I've ever had in my life with Best Buy

The tech was very helpful and eager to educate me on what his process was, and how the stereo worked. The craftsmanship was excellent, and the work was done in a timely manner.

Replaced inbuilt infotainment with Kenwood in my Ford. Installation was flawless and good workmanship.

The staff in Saginaw Michigan is exemplary and always helpful

Team did a great job of installation. Would definitely use them again.

Aftermarket touch screen stereo, they were able to install

The two installers that worked on my radio were a 10+! They did an excellent job,very knowledgeable and helpful with making decisions for my installation! Went above and beyond ! Wish i had a puc if them to share! Highly recommend the both of ghem!

Levi was very polite and very knowledgeable. He answered all my questions.Let me know my turn signal bulb was bad and I had a bad speaker.He did everything perfect.A pat on the back is warranted

They do a great job installing and every time I dealt with the installers to line up the installation they were great. My only frustration was with the online reservation system. When I bought the item on the web site, it gave me the option to make a reservation for the free installation, but the only option it gave was two hours away. I think it was trying to find me something in the next couple of weeks, but I was willing to wait a little longer to get an appointment at my local store. So I declined to make a reservation and went in to the store to make an appointment. But then it was coming up that I would owe $100 for the installation. But the installers eventually told me when I actually had it done there would be no charge. It was confusing. But in the end everything went great

Agent was super helpful and even stayed after his shift for me.

I ended up changing the pioneer for a Sony as the Sony could work the Apple Pay cordless. I’m very happy with the product so far I’ve only just got it but it’s already making an incredible difference. The technician Luke that installed it was a very professional, talented gentleman, and extremely helpful. I would strongly recommend the geek squad and look to install your system.

Very professional and honest people, they refund the items that were not used.

The install team did great and setup everything perfectly.

Nice and clean the stereo sound awesome, the combination that was put together and recommend by your technician is excellent. Bringing in another Cherokee for the same equipment. Thank you best buy!

Best Buy installed my car audio equipment flawlessly and even corrected an issue that was causing issues previously. The sound has never been better, or louder... :)

While I got mixed info from the various salespeople that helped me with the purchases for my son's new stereo (apparently lots of peripherals are also required), the installer at the Perimeter location in Atlanta was extremely knowledgeable and helpful. We took the bag of items we purchased to him (based on the recommendations of the 2 salespeople who helped us), and he reviewed our purchases and immediately told us which ones we did and did not need. One part we needed wasn't in stock and had to be ordered so while waiting for it to come in that week, I went to 2 car audio businesses in Alpharetta.. Both said I needed different parts (though they didn't agree on the parts needed,) and both said the parts suggested by the Best Buy installer wouldn't work. Since all 3 had mixed messages, I went back to the Perimeter Best Buy the following weekend when their part came in. I wasn't very confident that the stereo would actually be installed since both of the other businesses said I needed different parts, but the stereo was installed in record time, and connected to my son's steering wheel controls and the backseat DVD. I intentionally waited several weeks before writing the review but everything has continued working perfectly. Turns out the Best Buy installer knew better than the "pros" and beat their prices. My recommendation - go to Best Buy but skip the salespeople and go straight to the installers to find out which parts you really need for your vehicle.

Love the stereo, all my apps work great and rearview camera is excellent!! The young lady who installed it was awesome, friendly and helpful on showing how to operate it!

Wow, I am not sure how Best Buy can offer free installation for such a complicated project. Steering wheel controls, hands free phone, back up camera. I started on it myself and realized there were a lot more components needed to complete the job. The local Best Buy had everything on hand. Super helpful.