Customer Ratings & Reviews

The agent installed my stereo in record time . Everything was done very well. They were also extremely polite and professional 10 out of 10 I will be back for any other products and installations

Patrick is fantastic. After completing the installation, he shows you any new or updated features on your system, ensuring you understand what he did and that you are satisfied.

amazing truly, gave very good advice, all around wonderful

The Geek Squad guys installed my new Kenwood Radio and al it's components so that I have navigation on my radio screen. There was a problem with the radio sound when I turned the volume even halfway up so I went back, worried I might need to buy new speakers. The man who had installed my radio recognized the problem after hearing it for only a few seconds and in less than an hour, he pulled that radio out and installed another new one. Now I can turn the radio all the way to full volume with no distortion at all! The Geek Squad guys at Tiffany Springs Best Buy are AMAZING!

The installer was absolutely amazing!!!!! His knowledge and his attention to detail was incredible!!!!

It doesn't make sense not to use these people. Fast, knowledgeable, and friendly. They did amazing and explained everything. Will be using them again!

I was a bit disappointed because the guy who told me he was doing the installation called in sick the day he told me he would be there. Also, the head unit I ordered that was supposed to be compatible... I was informed was not compatible, thus I had to spend more $$$ then I planned for. The only other regret I have is no CD slot.

The appointment was on time. The service was perfect and everything works great. Would definitely use the installation service again.

The guys doing the installs are really great! Made me feel at home, did good professional work!

The agents installed my car stereo in a timely manny and did the job right the first time. Can’t recommend this service enough

The first time installation resulted in no power to subwoofer and CarPlay didn’t work(headunit specific issue), the second appointment was to check these issue but they have advised me to wait for couple more weeks to see if the problem disappears, had to make third appointment to uninstall and reinstall a different head unit. This time installation went well except one issue one of the button on the doesn’t work and I had to buy the dashboard kit again to complete the installation. Decided to live with this minor issue(steering wheel control). I’m not going there again since there is a wait for an appointment. In conclusion, I am satisfied considering the time and effort they put on these FREE installation service.

Fast, clean install completed on time. Installer sat in car with me to show me the features. Excellent service.

Those guys at the Youngstown store did a fantastic job! They put a Sony aftermarket radio in my '09 Camry in just a couple of hours. I really appreciate them setting up the steering wheel controls too.

While I got mixed info from the various salespeople that helped me with the purchases for my son's new stereo (apparently lots of peripherals are also required), the installer at the Perimeter location in Atlanta was extremely knowledgeable and helpful. We took the bag of items we purchased to him (based on the recommendations of the 2 salespeople who helped us), and he reviewed our purchases and immediately told us which ones we did and did not need. One part we needed wasn't in stock and had to be ordered so while waiting for it to come in that week, I went to 2 car audio businesses in Alpharetta.. Both said I needed different parts (though they didn't agree on the parts needed,) and both said the parts suggested by the Best Buy installer wouldn't work. Since all 3 had mixed messages, I went back to the Perimeter Best Buy the following weekend when their part came in. I wasn't very confident that the stereo would actually be installed since both of the other businesses said I needed different parts, but the stereo was installed in record time, and connected to my son's steering wheel controls and the backseat DVD. I intentionally waited several weeks before writing the review but everything has continued working perfectly. Turns out the Best Buy installer knew better than the "pros" and beat their prices. My recommendation - go to Best Buy but skip the salespeople and go straight to the installers to find out which parts you really need for your vehicle.

Very good attention to detail and got the work done quickly and efficiently with no problems.

I requested installation of 6 new speakers and front and rear cameras on my 2001 Ford Excursion. I had already purchased the speakers and cameras and had already installed a new Kenwood Excelon DNX997XR head unit and Kenwood DRV-N520 dash camera myself, but broke two fingers in an accident and needed help to get the other items installed. I had already attached and run the wiring for both cameras Despite stopping by prior to the appointment to explain what work I needed to be done, the scheduled work included a full radio installation but did not have the speakers installation scheduled. On arrival for the appointment, I explained what was needed again, and he stated that the work might not be able to be completed in the time that was scheduled. He said that would try to get it all done that day and was successful in doing that. I had signed up for the Total Tech Support, so I was not billed anything for the installation. The installation was done well and I have had no problems.

Worth it! I wanted full functionality to my existing steering volume and media buttons along with my existing stock back up camera. They had everything I needed to make it happen. It would have taken me days to do it right with multiple visits to the store. Well worth it.

Slightly a little behind proposed completion time, but I expected the install would have some difficulties. the staff was very courteous and helpful in answering questions. Excellent attitudes! great experience.

The team rocked!! Installing my new radio in my old truck. It fits perfectly and sounds incredible

Great experience . I'm bad with names but all the 3 techs that assisted me were very knowledgeable and professional. The radio they installed is working perfect .