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Customer reviews

Rating 4.4 out of 5 stars with 6843 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,843 reviews
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a car stereo with a back-up camera to be installed in my car. I also wanted the installation to include my car's steering wheel mounted controls to be used too. This was a stereo that had an LCD touchscreen, HD radio, CD/DVD player, MP3, Android Auto, Bluetooth, and various other features. I had to have the stereo hooked up with a microphone to be used with my smartphone, the backup camera, cable to connect my smartphone, the steering wheel control hookup, and the stereo itself in the dash. Mitch, the installer did it with precision and accuracy, in the allotted time set for the appointment. He then tutored me on how to use all of the features of the new stereo, so I left there with confidence on how to take advantage of the myriad complicated aspects of this new stereo. I had this installed in an older car and now it feels up to date like newer cars with this amazing stereo. I highly recommend using Best Buy's auto techs to install any stereo you might purchase as I think having my husband install it would have been difficult for him to do the necessary wiring especially with the backup camera, steering wheel controls, and microphone. Thank you so much Mitch for your excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional car stereo installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad service to have a double-DIN cart stereo installed in my Honda Fit. Prior to the installation, the technician took the time to explain where the different ports and the mic were going to be located in the car. He listened to my preferences and executed the work as I had asked. The installation took two hours and, unfortunately, the stereo that I had purchased was defective. The technician asked me what I wanted to do: either keep the defective unit (no thanks!), have my factory stereo reinstalled, or pick a different deck from their stock. Since I had scheduled this installation 3 weeks earlier and that the next available date would push me back 3 more weeks, I decided to select one the units available in the store. The technician patiently described the different models and performed the exchange. The second install only took 45 minutes. When I returned to the store, he demoed the new unit, showing all the features. The work was clean, similar to a factory install. I'm grateful to the technician who accepted to squeeze the installation of this replacement unit on the same day, between two scheduled appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    F 150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent fantastic amazing awesome great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a car radio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was friendly, knowledgeable and efficient. He gave an installation deadline that he met that deadline without a hitch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, fast and very knowing on the head unit, explained the functions of the unit also...will recommend to others and will be returning for my subs and amp installation...hope its the same guy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience! They stand behind their work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was very friendly and helpful with the installation. Breath of fresh air to see someone take their job seriously and get it done efficiently and communicate effectively when problems arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Guys Are Magicians!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You installed a wonderful radio for me. Then you picked out and installed a backup camera. You put all of this into my Miata! It all works better than I had hoped. The digital radio (Android Auto) is wonderful. I have 2 radio stations coming from Italy and one from England! The 'hands free' phone is not only the law, but it works wonderfully. The only time I have problems with the backup camera is when the top is down and the glare from the sun is overwhelming. That's the fault of the car that it's in. I wouldn't have this without you. THANK YOU THANK YOU THANK YOU!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does everything fancy. $99 was a GREAT PRICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the stereo install at Best Buy. The Corehan stereo that I bought cheap on Amazon came with a whole bunch of features so my install cost $99 which is a GREAT deal!!! It works perfectly and the GPS is wonderful! I cant figure out the Bluetooth but I haven't been able to link my phone to my car stereo and my internet connection in the car isn't good. It is supposed to mirror my phone and take calls through the stereo, so whatever to that. Originally, before I had it installed, I thought all I really wanted was 96.9 The Eagle and a talking GPS to tell me where to go. I left the Best Buy parking lot with those two features good to go. Everything after that is just playing with the perks until I figure out the whole thing. It goes online without a cell phone and does all of the normal internet stuff. It is all very well installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick and professional. I couldn't as for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing My JVC in dash GPS and Apple carplay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job installing my new JVC apple carplay and GPS in my 2020 Jeep Wrangler. Looks like it was stock. They cleaned everything up when they were three. Will definitely be back for my second truck system. Thanks a lot guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job with installing my car stereo,and showing me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2005 Chevy SSR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation job. Very clean look and doesn’t look like aftermarket. Great recommendation from the installer. He nailed what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! I wanted full functionality to my existing steering volume and media buttons along with my existing stock back up camera. They had everything I needed to make it happen. It would have taken me days to do it right with multiple visits to the store. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. all is working ok. Back up camera not what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    car stereo w installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good selection; fair price incl the instllation. The installer guy Elliot did a great job and was very nice and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, fast expert installation, awesome customer service with answering questions & fixing any problems if occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Directed me to the part I needed after they informed me that they couldn't source it. Install was difficult but tech worked through the issues and was able to complete install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new car radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new car radio faster than I was quoted. Everything they need to do was explained to me and they also sat with me to make sure everything worked before I pulled off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded my car!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation and knowledgable staff. Enjoying the upgrade to my car to play my music and navigation easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my stereo in record time . Everything was done very well. They were also extremely polite and professional 10 out of 10 I will be back for any other products and installations

    I would recommend this to a friend
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