Customer Ratings & Reviews

Very nice service, the installation was quick I went to get lunch with my girlfriend and by the time we got back it was done. No issues.

Reynaldo was great and with full knowledge of what he is doing, he provides an outstanding customer service and does a perfect work. well done Best Buy having Reynaldo as staff member !! Thank you Rey

Super good work definitely recommend the install for anything you get

This install was literally the worst experience I’ve ever encountered as a longtime customer with Best Buy! What should have been a simple install job turned into over a 7 hour job that was never done correctly. In fact, the installer damaged my vehicle which is now at the Nissan dealership in their service department because of the installer not knowing how to complete the job. He caused controls and a computer to literally burn up. I will say Store Management has been good to work with but the overall experience turned into a nightmare! I would not recommend until they have the proper help like they used to with previous installers.

They do a great job installing and every time I dealt with the installers to line up the installation they were great. My only frustration was with the online reservation system. When I bought the item on the web site, it gave me the option to make a reservation for the free installation, but the only option it gave was two hours away. I think it was trying to find me something in the next couple of weeks, but I was willing to wait a little longer to get an appointment at my local store. So I declined to make a reservation and went in to the store to make an appointment. But then it was coming up that I would owe $100 for the installation. But the installers eventually told me when I actually had it done there would be no charge. It was confusing. But in the end everything went great

Installers were great and quick. In and out in about 40/45 minutes. Installation looks great.

The Geek Squad guys installed my new Kenwood Radio and al it's components so that I have navigation on my radio screen. There was a problem with the radio sound when I turned the volume even halfway up so I went back, worried I might need to buy new speakers. The man who had installed my radio recognized the problem after hearing it for only a few seconds and in less than an hour, he pulled that radio out and installed another new one. Now I can turn the radio all the way to full volume with no distortion at all! The Geek Squad guys at Tiffany Springs Best Buy are AMAZING!

Back speakers weren't working, had to make another appointment the second installer had them working in no time. The first installer was very rude and his customer service was the worst. I love buying from best buy and this was the first time i ever experienced this.

Installation was a painless process. Tech was great and explained additional options if we wanted to purchase. Give the man a raise/bonus! Thank you!

Joey need a excellent job installing my stereo in my car.

These folks know what they are doing. Efficient. It takes time, but they get it right!!!

Absolutely fabulous! Works with either Apple or Android direct and easy operation.

I had a sub installed in my car for a little bass and it did what I wanted it to do. Not too much but perfect for me. Ngl it did take a while, but the job was flawless and with factory radio. I gotta get them door speakers swapped out next. Geek squad it is!!

Car in dash stereo I brought was installed successfully and was very satisfied with the job.

Added a receiver as well as a back up camera to our 2011 Tahoe. The technician installed flawlessly and everything works great. Retained all factory controls with new receiver. The technician was friendly, knowledgeable, and did a great looking install with no issues.

The guys did a great job installing this nice Kenwood , replaced my dated cd/cassette player and it looks like it came with the vehicle, very professional.

The agents did an awesome job and in a timely manner. Made sure it all was in working condition

Process was easy and fast. Quality of install was great and I couldn't be happier!

The technician did an outstanding job. He communicated well and made excellent recommendations.

I recently had the pleasure of working with an exceptional technician who installed my car radio. He expertise was evident from the outset, as He handled the entire process with efficiency and precision. Not only did they seamlessly integrate the new system, but He also took the time to explain its functionalities in a clear and concise manner. He attention to detail and friendly demeanor truly set them apart, making the overall experience not just smooth, but also enjoyable. I highly recommend their services to anyone in need of a skilled and personable technician.