Customer Ratings & Reviews

The installers were professional and courteous. The main installer was experienced and walked me thru the installation and the final product was a great stereo, great workmanship, and great service putting in a dbl din alpine stereo in my 1994 Ford Mustang Convertible. Well done Best Buy!!!

Installed a replacement radio that has a HDMI port but they didnt know what cord worked with it. They guessed and I spent 30 dollars on it and it was wrong. Come to find out after much searching for the right one. It works now and only paid 6 dollars well really 36 I guess

The agent did exactly as stated and timely manner..

I love the installation except I can no longer open y trunk on my truck after the installation. I can only open the window to the trunk. I’m not sure what happened. I didn’t notice until I went to open my trunk. The techs who did the installation had great customer service though.

Installer Deandre is the man! As with any service place your experience is going to depend on who you deal with. Luckily I worked with Deandre who did an amazing job with my car audio install. I would not be surprised to one day see this guy own his own business if that’s what he wants to do. He is very knowledgeable and passionate about his work. Overall Geek Squad services and protection have served me well over the years you really can’t go wrong overall.

Dani was very professional and informative. Was able to answer all my questions and gave me great recommendations.

Quick, knowledgeable and very professional. Would recommend

My sales associate suggested we consult with the installation team to make sure I purchased a unit that would work best in my older Yukon. I was replacing an older Pioneer unit. After asking some questions they recommended the Alpine unit based on needed features and price. They made some suggestions to keep costs down, too. I wanted a new backup camera so they booked extra time in case that proved challenging. They were ready when I came in and finished the installation a bit early. It all looked solid and tight. Everything worked beautifully. The fellow offered to help me pair my phone but I like doing that stuff so I declined. Both installers were super nice and East to work with. This is our third car stereo system purchase and install with Best Buy and it won’t be the last. Well done!

Techs did an excellent job with the installation and were very personable

This service has always been great. Quick and gets the job done!

Installation of single den pioneer NX unit. Took a little over two hours, but it was before the store open and the staff was friendly enough to pull me out a chair and let me sit there since I was from out of town Big shout out to the guys out in Jordan Creek for doing the installation of my car You guys have been great and back

Katie was wonderful. She worked so hard to get us in when we had to cancel due to snow.

Rob and his team did an amazing job installing all of our new stereo equipment in my sons truck so he could leave for college. Really appreciate the last minute support, attention to detail, and awesome sounding system. Highly recommended.

The guys that installed the stereo equipment; did a great

Issues came up with the product manufacturer that the tech in the installation bay took initiative to look up and research to fix it to continue. Other install shops would have just said sorry and have the customer do the leg work and get the parts needed. The best buy tech did all the leg work and even found better ways to not have problems down the line. Assured me that if any issue does come up to call him directly and it would be resolved at no extra cost. Not only will IIIstick with best buy I will recommend them to everyone I see. Awesome job!!!!!

Javier is the best audio guy I have ever worked with. He is fast, knows what he is doing, and so easy to work with. He is a true professional.

The installer did a good job. The scheduling process was easy.

They did a great job and got everything done! The unit works great. It is an upgrade for me with new features I'm using every day--

Tony in the installed department was very help. We were able to complete the install on the first trip for an aftermarket Pioneer Apple Carplay radio in my son's car. He show me what parts to purchase, and to call to schedule a second appointment to finish the install. Thank you to Tony for taking his time to make sure my son's car was working.

They did great, super quick and works great! Highly recommend.