Customer Ratings & Reviews

Very helpful. Arrive on time. Most knowledgeable, went the extra mile to make sure all was well organized and showed and explained everything to me. Very friendly and most helpful, I love how he color coded all my connections so it is easier for me to find and see what goes where.

My installer was great at his job and his customer service skills.

Good service, but the time estimate was off by two hours so I was delayed two hours of getting my car back and I had to be somewhere 30 min after I got my car so I was rushed and was not expecting that. My apple CarPlay is echoing when I’m on the phone so I need to bring it back in to be fixed.

Geek squad at the Eden Prairie store was wonderful!!

Jay was so helpful and did a great job with my backup camera and radio install! He took time after installing it to go over all of the features and helped me with setting up the Bluetooth. He took his time on it, and it looks great. I recommend getting services done here!

Great work! New Audio unit, speaker and back up camera on my old 2002 4Runner.

The car audio Geek Squad team in Palmdale is the best. We have used them a couple of times and their service is amazing. They always ensure that we have what we need, leave the cars mess-free, and when they see us in the store later, ask us how the installs are working out. They have been great at recommending products as well, keeping us from buying more than we need or can support for our applications.

They did a great job and customer service was great

The installer was fantastic. Placement of USB cable was great. The placement of the microphone makes hands free phone calls clear and easy. Really fine explanation of how to use the new audio system.

Installed quickly and professionally, would recommend

The Geeks at Best Buy Northlake (Charlotte) do it right. I lucked into being helped by Melanie quite a while ago. She makes dealing with the items I've bought at BB worry free. She hooked me up with Jesse James to have my car receiver installed. William (His real name) went over everything I needed to make sure I was happy then installed everything very quickly then went over the features of the new radio+. Best Buy, even as big as they are, should always remember to value and do what they can for their good employees. The two mentioned above from the Geek Squad reflect on my confidence in choosing Best Buy. Anyhow, the installation went WAY better than I expected and I'll be back.

Javier is the best audio guy I have ever worked with. He is fast, knows what he is doing, and so easy to work with. He is a true professional.

Great all-around experience. Very friendly and professional.

The team at my local Best Buy we’re incredibly friendly and helpful. First, there was an appointment cancellation prior to my appointment, so they called and asked if I wanted to come in and get it done earlier. I was more than happy to! Then, because they had more time, they installed my new AV unit and my dash cam all at once, saving me a trip in the future. And at every step of the way, they were communicative and helpful. This was the first time I’ve really used Geel Squad for anything, and I was beyond impressed!

The customer service was absolutely incredible. They were polite, educated on the product and patient. With two phone calls I was able to order everything to the store and make an appointment for the free installation. This doesn't get any easier then this!

Since long, I wanted get double din head unit in my RX8. I tried with cheap china andriod models but it died during summer which is why I wanted better brand. Bestbuy had offers at right time, called up for installation on my car so I had to check with the store which right expertise and I found it at Union, NJ. Geek Squad Agent was very well verse with the car and has done great job installing the headunit in 30 mins. Also, fixed the sub and amp to work with the headunit. Neat and Clean job. I enjoy even today and I remember the agent who installed the unit. Bestbuy's Geek Squad is very good.

I was very happy at first with the install of our new stereo and back up camera. The issue came once I realized that after the install my car will no longer switch modes with the A/C you can not turn the defrost on any more. I brought it back and they will not fix the issue.

Dani was very professional and informative. Was able to answer all my questions and gave me great recommendations.

Great experience with the install of my car stero.

I had an in-dash nav and rear camera installed. It was done in record timing and done professionally. Looks like it was stock. Very friendly and informative employees. I didnt even know Best Buy offers these services but glad they do. Cant beet the price either.