Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6751 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,751 reviews
  • Rated 5 out of 5 stars

    Best installers in El Paso!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my radio at Best Buy on Sunland park in El Paso, Tx!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional customer service, excellent job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Davo did an awesome job installing my radio. Everything works great. He even took the time to set my clock to the correct time. And put in extra effort to make sure everything at flush in my dash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did all the hard work for me, and it was fast and clean work. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2din install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad install was simple and nice looking. I dropped my car off and grabbed some food from across the road. When I finished eat I got a call saying it was ready. They showed me the functions of the radio and asked if I had any questions before I leave. The installer was perfect. I saw him a couple weeks after and he spent a little time showing me other up grades to my project. 92 mustang double din install?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for car audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aiden was great. Solid guy who knew his stuff. The indash nav has breathed new life into an old car and solved lots of inconvenience issues (ie: no charging port in dash, having an external hands free kit, phone dying while using google maps etc.) Don't have to worry about any of that now. Absolutely worth it and at an incredible price. Most custom audio shops were easily 2.5x this cost. (trust me I checked.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer with Car Play

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new Pioneer radio with Car Play installed at Best Buy. The unit was installed on time and with a clean finish. I was very impressed with installers superior technical ability and his craftsmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything Fixed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would call on the Geek Squad service for everything that needs to be repaired. My husband received from me a car radio; he was having issues that he did not know how to operate, schedule an appointment, and Geek Squad fixed and showed him how to operate his new radio. Now when we get in his truck, the music sound so good; I will use this service for anything; I even have Geek Squad on all my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Sterio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was awesome and very egar to please me as his customer.. he went above and beyond to get my stereo installed the day i want in to purchase it.. even stayed late to get it done.. he is awesome.. other purchases throughout the store that day were also exception with the sales people.. we had an awesome experience shopping that day..just don't need to call in because you get no where.. you have to go to the store to actually talk to some one.. the new call center filtering the calls is a waste of time and i am sure customers will be lost because of it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced van radio with new one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to remove my old car radio and install a new one with new hardware and wiring to interface with steering wheel controls, backup camera, DVD players and monitors. Everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed my stereo system in my car was very knowledgeable, professional and kind in spending time with me to help me understand how everything worked. I could not have been more thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - 6.95" Android Auto Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rib Mountain, WI store did a first rate job. All my buttons on my wheel work still. Nice clean install job. Had to give him a tip. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and helped me out!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job installing my radio! The first one I ordered on crutchfield was refurbished and some of the functions did not work so he made sure to let me know and have me come back and get a new radio, there was no charge for the first appointment! The second time it was supposed to take around 2-3 hours but he had it done in an hour and a half! Looks great sounds great and everything was very clean when I got my car back! No wires sticking out, no pieces of wire anywhere super clean and would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Radio Install - Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaime was awesome and had fantastic knowledge about the product and the vehicle he was installing the radio on. Even added some additional tips and tricks related to the vehicle - really above and beyond service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above & Beyond!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember my agents name, he was the best! While he was installing my radio, he found my heater switch melting a cleaned it up, then my power window switch was falling into my door and he fixed that too! I'm a proud total tech member and a huge fan of the Geeks! Phenomenal job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    InstallsColumbiaMoStore

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great doing our install! He even took the time to walk us thru what work he did and how to use things on our new radio install and backup camera. He was very knowlegible. Since he was younger I hope he stays there for a while at the Columbia, Mo. location. I totally forgot his name but sure after I finish writing this and submitting I will remember it. High high highly recommend services for your vehicle installs!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vehicle sound system install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep installed an after market 10 inch touch screen into my 2017 Nissan Titan. Zack was extremely informative and very professional. I was not happy with the outcome but not because of the technician I just did not do enough research on the deck that I had installed and had to have it taken out a couple weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Apple Car Play went smoothly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the apple Car play into my Prius was seamless and also efficient/timely. The tech was available at the appointed time and was kind and efficient. There is a place to wait while they work on your car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navigation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigation works flawlessly. Really good purchase in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely installed all the parts, I don't remember the employee, but it was very nice. Once radio got restarted in Bump and pot holes, not sure that is because of cable issues or radio issues, will monitor further on this.

    I would recommend this to a friend
Sponsored