Customer Ratings & Reviews

I purchase the in dash radio for my car. That came with free installation. It was very easy to make the appointment at a workable time. The installation looks great, and they were ready with all the proper wire harnesses when I brought the car in. Best of all, it was done on time and the tech was friendly at the Baxter MN store.

The installer removed my old factory Nissan head unit and replaced it with my Amazon purchased Pioneer AVH-2500NEX. Wiring was done cleanly and quickly (under 2 hours). Very happy with the install. Called promptly when he finished, and gave me a quick rundown on how everything worked after setting the dates and stuff. Definitely recommended!

The purchase of the in-dash unit, ordering the proper install kits ahead of the appointment, and the actual installation was outstanding. At the time of pick-up, the technician was able to address our initial questions of unit operations and Bluetooth set up. He also gave us a card and phone number to call for any issues or further questions.

I love Geek Squad at Best Buy. There always so knowledgable and super friendly. The guy who installed my new car radio was great!! Nice guy and had in installed quicker then he estimated. I will continue to purchase my electronics at Best Buy. Thank you!!!

Rob was professional and courteous. He called to confirm my appointment and also took my early. The service was completed faster than expected and I was able to wait and get work done while it was performed. Very happy with my new stereo system!

I had an Apple CarPlay CD player installed in my wife’s car. The technician described exactly what needed to be done, giving me an option as to where to put charger cable. Finished job as described, within promised time frame. When my wife had an issue with being understood in making voice-activated call, the technician moved the microphone’s location—-at no additional charge.

We are very happy with great customer services you guys provided us, thank you Best Buy

I had almost given up on doing my installations with bestbuy after my experience at the midtown location in Charlotte NC. Glad I tried another location caremelo was very professional he DID NOT seem annoyed when asked questions about how to use the product . In fact he said its my job I don't mind . he did an awesome job and my kid is happy . Oh and no surprise fees like the midtown location in Charlotte nc

Radio was installed I guess the best the could. Just be careful if you bringing your own equipment to be installed. Asked a lot of questions about If you will loose features of the new radio. And asked for your extra parts to be returned to you. Overall good job and quick.

John did an excellent job installing my car stereo! Even after I was late for my appointment, he found the time to install my car radio quickly and efficiently. This was a Christmas present for my fiancé and it would’ve been ruined if it wasn’t for him. Thank you John!

He was really helpfull and very professional, i had to go twice to ask how to work something out and he happly helped me

One guy failed me and told me that i need thi in order to get it work. Bought it and came back, different person installed my gear and told me that i dont need the product to get it to work. What im saying is, some of them are not knowledgeable enough to work in you car. Challenge them some questions too.

The agent was super helpful and installed the car stereo in less time than I expected. He also took the time to show my son how to use it. I would definitely recommend

Wow! Love me my geeks! My Tech was aware of problems due to external problems from a faulty window repair. He fought for me to get it covered and when you have the “ power of the geeks”, whom are known for advanced technical training, the Window repair people replaced my entire car stereo without hesitation!

I was very cautious in who I would let touch my vehicle after going to Best Buy in Ithaca NY. and speaking with Brian. He'd made us feel so comfortable because he was so knowledgeable and his professionalism was out standing and his work was even better

The gentlemen who assisted in the installation of my car radio where very careful when handling my car. They even made me aware that in the 2006 Nissan Altima the dash is prone to crack before they started the installation... which I already knew cuz my dash was already cracked. Even so they were extra careful in handling my car! Overall the installation came out Clean and precise..

Kevin the Tech at the Margate Store was excellent. Nice Person, super knowledgeable and very professional and did a GREAT job installing my new cd/radio. Explained the radio to me afterwards. Very happy with the service there. thank you!!!

Would give a five but they failed to connect entena so radio doesn’t work , was gift to boyfriend so he is not happy

Best experience I have ever had at Best Buy. From start to finish the young man who did my install was outstanding. He went above and beyond for me and did such an amazing job with the installation, I will HAVE to come back for more, as long as the same young man helps me!

I ended up not buying the product, but largely due to the Geek Squad being honest with me. My old one did not seem to work well, but what I was buying would not have been a big improvement for my needs. It was great that they were honest with me. Even though I didn't buy the product, it instilled confidence in the company's values.