Customer Ratings & Reviews

Rob was professional and courteous. He called to confirm my appointment and also took my early. The service was completed faster than expected and I was able to wait and get work done while it was performed. Very happy with my new stereo system!

Expert installation, finished on time. Thank you, David! I had purchased the Pioneer AVH 521 on Fathers Day sale while free installations were not being done due to covid, and was thrilled to be able to schedule for next morning when I asked about it. Looks good, David answered my questions and discussed options well.

Great service, polite people! Know their job. Actually when I was there they were training a young lady to install stereos. It probably took a little longer than it should have but I really didn’t mind because I have two daughters and I love seeing girls do that type of work. You go girl!

Best experience I have ever had at Best Buy. From start to finish the young man who did my install was outstanding. He went above and beyond for me and did such an amazing job with the installation, I will HAVE to come back for more, as long as the same young man helps me!

Best Buy in East Hanover NJ installed my new radio in my 2011 Jeep wrangler. Beautiful job. And installation was no charge with radio purchase. Highly recommend this location for installations!

Great customer service very professional solve the problem

They did a great job and explained all the options my car stereo had to offer. Its very stabl and stylish as well.

i love my new in dash radio. best buy installer did a good job installing it and giving suggestions on where to mount the mic. only thing I didn't like was spending the extra money on accessories. I think when you offer a installation, all of those little small accessories should be included in the installation cost.

Kevin the Tech at the Margate Store was excellent. Nice Person, super knowledgeable and very professional and did a GREAT job installing my new cd/radio. Explained the radio to me afterwards. Very happy with the service there. thank you!!!

Installation for a Pioneer Double DIN deck was flawless! Dan (9 years experience) had incredible knowledge and installation advice. Joe (33 years experience) did the job while going above and beyond expectations. Updates the look of an aging car as if it were factory. I have scheduled speaker, amp, backup camera and car starter install. Much more than I expected in every way. Highly recommend.

Ian the BB, Tech did as good a job as could be expected, the connect for the phone, could probably be mounted differently I will check with him directly and get his input. Ian did help explain a few things and is an asset to BB.

The service was great!! The agent was knowledgeable and helpful. Installed my radio on time and in a timely fashion. My radio looks and sounds great!

Great experience with the install, ended up swapping out to a different head unit that worked much better with my Wrangler

Install went smoothly. The tech didn’t go through any directions for use, but it really wasn’t necessary as the salesperson had done this. The unit is easy to use. Very intuitive. The products such as the harness the salesperson had recommended were necessary and used in the install. We have always been pleased withBest Buy’s products and services.

Good service really really do appreciate it specially, when it’s an emergency while we need special tech-support

Everything was amazing. Sounds great, the gentleman who did it was the BEST!!!! So kind, funny and knowledgeable.

This is the best car radio I've ever had, and love the fact that it's for iPhone users. It may not come with Bluetooth as many people wish you did but since it has an auxiliary, I just put a wireles since it has an auxiliary, I just put auxiliary Bluetooth receiver that was about 10 bucks and resolve that issue. Besides that, love the CarPlay and recommend anybody who uses Siri while They drive.

The installer at the Jacksonville, NC BestBuy is Steve Cronkhite. He is a certified "Master Installer" and a very professional, knowledgeable and helpful person. When I picked out the radio I needed for my Mercedes Sprinter van Steve assisted with the selection and ensured we ordered all parts necessary for a clean professional install. Steve's guidance is solid. Len Pinkey Sneads Ferry,NC

Very polite and professional techs. Completely satisfied. Thanks!

All the above items were used to install my JVC audio/video double din system in my VW Tiguan by Cherokee and Chris of the geek squad. The system works great and Cherokee and Chris went above and beyond to make everything just right. They not only did an outstanding job, they did it without delay. These guys are "TOPS" in my book, it has been a pleasure doing business with them & Bestbuy