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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 6819 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,819 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my car stereo with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from the team was excellent from trying to pick the best stereo for my wants, all the way to pickup after installation. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation. Only down sides are took bit long to be able to make an appointment and installation itself and had to comeback for one issue. But friendly crew and responsible to make fix quickly make me feel comfortable doing business with these guys in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service! They installed my pioneer touch screen without a hitch! They also took the time to run through and explain the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay just make sure you know if you have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done in a fast-paced didn't take at all time to put in and install. The problem I have with it is that they only do the bare minimum and they need to tell people this. On top of that not all of my part of that came with the part I was putting in was returned back to me I was missing two things and never got them back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio was looks great had all the features I was looking for now and able to add more in the future which I really like because sometimes you can’t get all the add on now but I can work on getting it late. I would buy it again in fact I have a second car I I might put one in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first had the radio installed at the Alpharetta location. The fit and finish of the installation was very poor. I did not have confidence they could correct it. Took the vehicle to the Cumming Ga store and Tom did a fantastic job fixing the botched installation. Fantastic customer service and follow up. 5 stars for Tom and the Cumming Ga geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my navigation system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Helpful staff that guided me on what equipment to get for the product i wanted and did a wonderful job install the system that i love using so much now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman installing my head unit was very kind and helped understand the head unit and its features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech did a superb job installing my Kenwood.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to install it myself with the help of a friend. It became instantly way to complicated. Thought I could save some money. Took it into the Geek Squad. I am so glad I did. He knew exactly where to put all the cables and wires including the back up camera. How to take off and replace any and all covering to hide the wiring. I'm so satisfied!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar at Almaden San Jose Best Buy installed it super fast and was very professional throughout the process and even called me to make sure I knew the product was finished installing. I’ll be going back here for more car upgrades In the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo install was more complex than usual, having to deal with integrating two existing dvd players in the back seat, steering wheel control buttons, and a back up camera. But Jonathan Palacios at the Riverside store walked me through the whole process and got the job done right. Thank you Jonathan for helping a not so tech savvy person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful when installing anything in your vehicle!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy, specifically because of the deals they have for electronics. Thatp geek squad is a life saver for the peoples that love to save or have big families that buy their kids electronics and get broken damaged or need a little fix.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work again by the "Squad"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Jonathan, did a professional job of installing my Boss Audio BT DVD/MP3/CD/ AM/FM Receiver w/ motorized flip out 7" screen. It required making changes to how the device was mounted into my dash to allow proper clearance between the dash & the screen when it flips out. Even better, the installation was free!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech Work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took my older dodge truck a 2002 and installed my newer 2 din stereo with xm and all, and made it look brand new like it had been there all along. And to resolve the not having steering wheel controls due to vehicle being too old they offer a perfect remote control solution I got online. Excellent Tech service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people are very nice and are very helpful. It was done in a very short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo install in truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great and very knowledgeable. Took his time to get install right and looks factory with better stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our car audio system were fantastic. Professional service and very knowledgeable. I couldn’t recommend them more highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install my new stereo into the car. They were professional and courteous, and the agent worked hard to ensure that everything was installed and working correctly. Once he was finished, he brought me out to demonstrate how to use the stereo and to assist me in setting up the sound to a premium quality. I appreciated the care taken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, it really helped with my Radio. Would buy again if needed.

    I would recommend this to a friend
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