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Your price for this item is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 126 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 126 reviews
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Lots of storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size and convertible, digitally controllable temperature a huge plus for aging and storage of beer. I ordered another.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Large capacity, Price

    Rated 5 out of 5 stars

    LOVE THIS - I have 3 of them!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this! Bought it because it can be a fridge or a freezer and works great as both. I have 3 of them - 2 as freezers and 1 as A FRIDGE. they work great. hold temp perfectly and the alarm works very well. I love how tall they are and huge capacity. Great price too! it holds a ton of stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All the features you could want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge, looks way taller in person. The alarm, door space & wire basket on the bottom are all features I was looking for & it has them all. But the digital Bluetooth capability with temperature control is a plus. It really does have everything I wanted in a freezer. The only thing I’m not crazy about is that the front is flat white unlike the sides that have the traditional rough feel. It shows every finger print & is going to be hard to keep looking clean in my garage. But not a deal breaker for the price I’ll just wipe it down more often. This freezer is hundreds cheaper than other brands with the same features & holds everything I needed it to with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Energy efficient, Large capacity
    Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Room to spare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 but the shelves aren’t adjustable and if you’re not stacking flat items there’s a lot of wasted space. But with that being said, I love the size, the app was easy to set up, it’s quiet, energy efficient, and can work as a fridge or freezer. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Storage

    Rated 5 out of 5 stars

    One of the BEST versatile Refrigerator/Freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these units 1 1/2 years ago and they have been great, so we bought another. The ability to convert from Fridge to Freezer is awesome as we have many different needs through a 12 month year. The alarm is also good when doors are left open or temperature drops below the desired setting. The storage space is easy to adjust and use and more than enough room.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Energy efficient

    Rated 5 out of 5 stars

    Freezer has WiFi for monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia Freezer/Refrig selectable, 21 cu ft, recently purchased. I am using it in freezer mode and monitoring with the Wi-Fi ap. Took about 3 days to get everything to 0 degrees. Set to 0 degrees and varies 0-3 degrees with the app. The inside food is 0-1 degree. Unit goes to 6 degrees (Wifi) when in defrost mode. Food only gets to 3 degrees when in defrost. Defrost last about 20 minutes. Unit runs at 93.4 watts except in defrost when hits 343 watts. Looks like the energy rating is right on the money. I am also monitoring with Smartthings temp monitor and Aeron energy switch. Pleased very much so far. WiFi & app works with my Android phone and Ipad tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my garage. First of all, they're way bigger than a normal garage fridge. The delivery people said that they deliver these units to farms for meat storage. The reason I didn't give 5 stars is the app and wireless features are buggy. I had to unplug one to set this up and add a repeater to extend my wireless network. Also, there is a lot of room between the non-adjustable shelves. It would be nice to be able to move the shelves up and down since there is a lot of wasted room.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible
    Cons mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great Convertible Refrigerator/Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a matching refrigerator and freezer and boy are they hard to find! I opted to go with this convertible refrigerator/freezer so I could have two that match. I just set one up as a fridge and the other as a freezer. They work great! We use them in the garage as extras. BTW, the wifi and app for these do not work well, but I wasn't interested in those anyway. I got a great price on sale at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Large capacity

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We comparison shopped & this was the best value for the money. Freezer is huge & we love the storage space. We love that it can be a fridge or a freezer with the switch of a button. Temp alarm is great & love that I can connect it with wifi to my phone if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Wonderful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not expecting this refrigerator to be this big! It's HUGE!! It's a convertible, too. Can be frig or freezer. Am using it as a frig, so can't attest for freezer mode, but it also has a built in wifi signal to let you know if there is an issue with the temps and to adjust it. My only negative critique is that the shelves seem to slant slightly down and are a metal grid with a plastic coating and can be a bit slippery. We keep things on the top shelf pushed back so things don't slide out. Lots of door space, but not deep enough for gallon milk containers. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Large capacity

    Rated 4 out of 5 stars

    Giant, lots of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pointed to this freezer, on sale and got a great freezer for the price. IT"S HUGE. Very difficult to put into basement. It can also be used as a refrigerator so that's an option for the future. Plenty of room for our freezer items.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible
    Cons mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Good Fridge or Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit, really nice to have the option of fridge or freezer use. My only wish is the shelves were sturdier. They sag a bit if you put too many cans on them. Works well in our garage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great upright freezer for stocking frozen items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Samsung flex door primary fridge with bottom half set to refrigerator. So we always have issues storing frozen food due to lack of space. With the Insignia 21 cu freezer, we can store all the frozen items and stock them. I also like the ability to monitor the temperature using the Insignia app. One thing I miss is the notification from the app if there are changes in the freezer settings done manually.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Freezer is nice, wifi is a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer itself is nice and BIG. Installation went fine, but getting the wifi working was another story. The app had trouble finding it after you connect to the wifi network it makes; I ended up having to delete the app and reinstall it for that to work. Then it wouldn't join my primary SSID. I had run out of ideas so I set up a guest network on my WiFi, and for some reason that worked. It took waaay too long to get that part set up. Overall, I like it, and the wifi feature is nice to see what's going on with it, but getting it working was a huge pain.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficient, Large capacity

    Rated 5 out of 5 stars

    The Freezzzz

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this guy in my garage and I was pleasingly surprised how energy efficient it is. Holds a great deal of food as well

    I would recommend this to a friend
  • Pros mentioned:
    Convertible, Storage

    Rated 5 out of 5 stars

    I love the shelves in the freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the basket in the bottom and the shelves to organize my food on. And the fact I can use it for a freezer or refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great freezer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I purchased this freezer about five weeks ago and it is working great. I had owned a frigidaire before this one and it only lasted nine years. I thought i would give this Insignia a try because it was cheaper than the better known brands and had more features for the price. It seems to be well made and it isn't noisy and that is good because it is in my kitchen. It cools great and has plenty of room and doesn't run a lot. This is a 5 star item so far.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 3 out of 5 stars

    Good features but troubleshooting issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the reasonable price and feature set of this item with wifi app connectivity and ability to change the unit from freezer to refridgerator mode. Research online showed many other happy customers and mention of purchasing two units to have one in fridge mode and one in freezer mode. Works well for me as a freezer but so far it has switched itself from freezer to fridge mode two times while the control panel was locked. Would have been nice if the app provided push notifications to let me know it changed modes. First time all contents defrosted and some items has to be discarded. Second time we caught after warming ten degrees. Support folks were prompt at responding to provide assistance which we are still working through. I'm hoping support will have a firmware update or some other fix otherwise I will just have them replace it with a new one. Definitely would want another one and would give full stars and recommendation when fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large capacity, Storage

    Rated 5 out of 5 stars

    Awesome freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was overwhelmed with the product! Size, functions, storage space, efficiency, everything.

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a good value. I have it loaded. The shelves tend to sag, and frankly I wish I had more shelves or baskets or something because they shelves are big enough that it gets challenging stacking food on them with the stacks falling over. It has a basket in the bottom which would be good everywhere except the top.

    I would recommend this to a friend