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Customer Ratings & Reviews

Your price for this item is $9,809.99

Customer reviews

Rating 4.5 out of 5 stars with 40 reviews

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  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with our purchase of this KitchenAide built-in fridge. The delivery and installation went smoothly and on schedule. The lighting is exceptional and shelf storage is very flexible. We also appreciate the oversized and efficient ice maker. We’d buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim from BestBuy who helped me was wonderful!! This is my 2nd refrigerator of the same. First one lasted 17 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my new refrigerator. I replaced my 23 year old one for another KitchenAid. All the young people involved were so helpful. Thank you BestBuy for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of older unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is an exact replacement of an older unit. It’s great. Unfortunately the delivery and install initially wasn’t. Had to get their A team in to get it done. Demand the best installers if you buy this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great!!!! Kitchenaid makes the best looking appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek looking Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Quality at a reasonable price is what KitchenAid is all about and this fridge is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful appliance suite for a remodel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumbo fridge for a small family. Wanted a built in with a modern look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fridge!!!! Love this appliance, brightens up the entire kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the largest size built in refrigerator for home use that I can find. Happy with the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable......good warranty......delivery on time......installation seemless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Air products have been very good to us in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator built in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Side by side. panels were supplied by others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just installed this unit and so far are very pleased with its form and function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to recommend to my friends who wants to remodeling their kitchen in future.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - don’t buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly disappointed in this KitchenAid refrigerator. Have have had a ton of problems in the 14 months we’ve had it and now it’s out of warranty and they refuse to classify it as a lemon. I expected more for a $7K refrigerator

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello afee, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 5 out of 5 stars

    Wonderful combo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quick installation! Super combo refrigerator & freezer’

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The led lights failed after 1 yr . I expected more from a eight thousand dollar fridge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Not Working so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it delivered and installed, and it was not working. They are going to replace it with another one. I just hope that replacement works.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Frequent on/off cycles, Led bulbs

    Rated 2 out of 5 stars

    Lights go out very frequently. LED bulb problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this model in May 2020. Since then 4 LED bulbs have died. Bulbs die every 4 to 6 months. The bulbs are wired in a series circuit like Christmas tree lights so when 1 bulb dies many of the lights in the freezer and refrigerator go out. A $9,000 refrigerator should not do this. I’m sure the engineers thought LED bulbs would have to be replaced less frequently. But LEDs were not designed for frequent repeated ON/OFF cycles that occur with opening and closing a refrigerator. That activity kills these LED bulb so they die much sooner than the typical refrigerator bulb. Kitchen aid needs to find a solution to this problem. It’s really annoying.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey BFOX, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Cons mentioned:
    Defective, Poor customer service

    Rated 1 out of 5 stars

    terrible product and terrible service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is less than 3 months old was not working- phoned kitchen aid- they were closed for the week end- finally got to them after a 50 minute wait on the phone- earliest that they could send a teck was over 2 weeks!!give me a break 9,000 fridge, 3 months old- come on had it repaired by an other technician-mother board was defective- had to replace- cost me 2,995.00 for repair- trying to collect from mfg- good luck to me in general - quite a bad experience

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey refrigerator, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand