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Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $329.00

Customer reviews

Rating 4.1 out of 5 stars with 156 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and installation of the Lock+ Smart Lock, frequently praising its sleek design and seamless Apple HomeKit integration. However, some users experienced issues with battery life and occasional unreliability, leading to concerns about the product's overall performance. The price point was also noted as a potential drawback for some consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 156 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and worth the money. It makes it easy to lock and unlock your house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Level lock plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very easy to install and use. I want to install one on every door!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is so cool and it looks just like a normal lock. Its was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and easy to install. Setup was a breeze and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You should buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great idem that I have bought, usefull for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and does exactly what is is designed to do. Great smart lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good lock , very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item love the fact that I can unlock the door with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase that I made and works great no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good,I haven’t had any problem at all,definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and is amazing for my house and smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    retire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product,handy easy to install follow instruction

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfect with my home and helps create convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s a great lock and I love the fact that it has apple home key

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery drains for no reason

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a hole in the door for dead bolt to install. Geek Squad will not install without it so you need a locksmith first. I had it installed and the new battery kept draining. I purchased another new battery and the same issue.

    I would recommend this to a friend
    • Brand response from LevelHome Team
      Posted .

      We'd like to connect with you to troubleshoot your battery drain issue. Please contact our Support team at your earliest convenience (www.level.co/contact-form) with your serial number, and account information so that we can recommend a solution for you. levelhome

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ok, the battery life doesn't last very long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with HomeKit. Had to drill the bolt hole in my door to 1 inch to have it lock obstacle free, else it would jam.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a reliable lock!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through two of these locks already. I was sent a replacement after the first one stopped working after a week! It kept saying the battery was dead but I replaced it three times. The replacement they sent me did the same thing. It is not a very trusting lock. Support for the lock was absolutely unhelpful and wanted me to fill out a long list of questions and take a lot of photos, most of which were provided the first time. I wasted a lot of money on this product and I want to be sure no one else does. I will be going out and finding a better smart lock.

    No, I would not recommend this to a friend
    • Brand response from LevelHome Team
      Posted .

      Hi Ariesboi382, we're sorry to hear that your replacement lock had a similar battery drain issue. This is unacceptable and we want to make this right. Please contact the Support agent that you connected with to let them know what happened. We're available to help and want to ensure you're completely satisfied with your Level Lock+. levelhome

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, great quality, easy to use and simple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to assemble, and convenient to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart lock that looks like a normal deadbolt. Great features, Apple Home Key is very nice to have.

    I would recommend this to a friend
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