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Your price for this item is $3,509.99

Customer reviews

Rating 4.2 out of 5 stars with 380 reviews

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  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 380 reviews
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Love the features on this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator for many reasons. First and foremost is the flexible drawer that can be used as either a cooling drawer with varying temperatures or as aditional freezer space. We have a full sized freezer in the laundry room and can afford to give up the freezer space. So, we use this as a cooling drawer to keep beverages ice cold with the temp set lower than the frig but higher than the freezer. The interior of the refrigerator is spacious with lots room on the adjustable shelves. The right door has large shelf space including two large door shelves that can hold tall or large milk containers or tea. One negative on the interior shelf space is they are not very high and may not accommodate taller items. I have removed one of those shelves and still have lots of room. Overall, this is a great refrigerator and can accomodate a lot of fresh items. With the current trend of eating fresh, you will not miss the freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Black Stainless looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about a month now and I am very pleased. My other appliances are just plain stainless but the refrigerator is off to the side and there is not any clashing of colors. I have the counter depth just for myself and it fits my needs but if I had a larger family the main compartment might be a little tight. If it is just you and another there shouldn't be any issues or if you freeze a lot of stuff because I have a lot of unused space in there. The only reason for not giving five stars was the smaller main compartment but the extra drawer is awesome for beer.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Poor customer service

    Rated 4 out of 5 stars

    Amazing fridge (just make sure it works)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as an open-box item from best buy. The sales tag only listed "missing manuals" as the only issue as well as a small dent in the side of it. Not a big deal, I figured I could easily find that online and the dent would be hidden once installed. Had the fridge delivered and installed. Few hours after installation noticed the upper section wasn't keeping cool and there was an error code on the control panel. Long, long story short the "brains" of the upper fridge section was fried and had to have a geek squad rep repair it. It was a terrible pain to get the fridge working. I have to say Pacific Sales reps are really bad and pretty much wanted nothing to do with me. The headache of getting my "new" fridge repaired really ruined my Best Buy experience. In the end (after about 3 weeks of having a broken fridge) it all worked out, I received a call from the manager and got a credit back to my account for all my trouble and I do LOVE this fridge. My only complaint about the fridge is the Easy Reach Tempered Glass sections are kind of useless. The tempered glass isn't secure and gets displaced too easily for my liking. I still haven't found a good use for these sections. Other than that, its spacious, provides excellent cooling, is energy efficient and to top it off, the black stainless steel looks absolutely amazing. 5 stars for the fridge, minus 1 star for the horrible purchase experience.

    I would recommend this to a friend
  • Pros mentioned:
    Black stainless, Counter depth

    Rated 5 out of 5 stars

    LG fridge has high Consumer Reporting Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a counter- depth fridge- and highly rated LG rating. Found this great buy during the Open Box plus Labor Day Sale Love my 4 door black stainless steel fridge- with great interior LD lighting, door alarms and exterior water/ice functions

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the French doors. It is so easy to find and reach everything. The ice maker is a little small but it's a small price to pay for the extra room.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor, Poor customer service

    Rated 3 out of 5 stars

    Nice looking fridge. Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this fridge and black stainless steel. I won’t buy it again because of the poor customer service LG offers. It quit cooling and took me aver 50 days to solve the problem. I ended up with a new refrigerator but went with out one in my kitchen for too long and over the Christmas New Years holidays. They didn’t seem to care!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Oh no! This is far from what we expect our customers to experience. If you need any assistance you can Thank you for your feedback, it is very important to us. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great Refer for a Small Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just remodeled our kitchen and were looking for ways to make it feel bigger. We found one way was to get a counter depth Refer. It does not protrude into the walk way like a normal Refer would. The Stainless steel exterior is a great look and compliments the rest of the kitchen. The interior is perfect for larger items and can be configured any number of ways. I like the ice make size because you are constantly turning over the ice in the reserve tray, unlike bigger models were ice may stay months at a time. the bottom French drawers at really nice for accessing chilled wine and the freezer area is great for high turnover items(Ice Cream). Over all we are very happy with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Middle drawer, Quiet

    Rated 5 out of 5 stars

    Wonderful and quiet refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this counter depth refrigerator with the 2 French doors and 2 pull out drawers. It's quiet & cold water is a plus with ice maker feature. The middle drawer is perfect for cold drinks, cheese and meats. This is our first purchase of a LG product & we are really pleased. Great service for delivery and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Outstanding refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding refrigerator. I have a family of 4 and I was concerned about the refrigerator being too small. Even though this fridge in only "22.7", it has great storage capacity. It maximizes every cu ft of space unlike most refrigerators. The exterior style of the fridge is great and will blend nicely in almost any kitchen. The LED lights are bright and inviting. This appliance is mostly quiet, but you will hear it make ice from time to time. It isn't a big deal. And if you have kids, the best part is the chill drawer. I use it to house all of their favorites. They absolutely love it. Overall, this fridge is stylish, convenient, functional and efficient. It is hard to imagine going wrong with this refrigerator short of getting a lemon

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Functional and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected LG over Samsung, similar model, for two features: 1) slim pull out tray in freezer between top tray and lower bin, perfect for pizza and flat ice packs. 2) smaller ice maker does not intrude into left door storage space. The middle drawer is perfect for Pellegrino, wine, and cheese.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new home and closing day we found out they put the wrong fridge in the house. They gave me an allowance to buy one, and I needed it asap. Never have I bought an appliance online without seeing it "in person" but time was important. This fridge fits Perfect in the designated area of the kitchen. It is beautiful. It is a great size as we are only 2 people. I don't know how it would be for a large family. I probably would recommend a larger one for a large family. I love the cold drawer. I wish there was more room for frozen pizza, that's a challenge in the freezer. But overall i was very very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Solid choice, good interior layout.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed all brands for a counter-depth 36" refrigerator. After a month, still happy we selected LG. We love the middle drawer that allows for flexible storage. We eat a great deal of produce and this drawer works great for that. We've found the ice capacity to be very sufficient for our 4 person family; we love the minimal space the ice-maker takes up within the refrigerator. The left door with the ice-maker is very heavy and seems to really rattle the whole refrigerator if we don't close it gently. Other than that, this is a great replacement for our old side-by-side.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love this fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and performance of this fridge. It is sleek, and the door water/ice dispenser is wonderful. It is counter depth, so it doesn't make much ice; we just buy and freeze extra.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Glad I bought this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly did research before my purchase but not that much. Knew the quality of LG appliances and had looked at this model previously. Really intended to buy the door-within-door, but it turns out, don't really need that model. I LOVE the middle drawer--have filled it with beverages, chilled glasses, and cheese. Took some getting used to the freezer drawer (previously used a side-by-side appliance) but it has worked fine. Also like the various vegetable/fruit bins. All in all, very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    GREAT fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is wonderful. Lots of room and the freezer drawers make it easy to access the things you use often. It's quiet and works great. The only thing I would change is a damper on the door with the ice machine. It's heavy, so it can slam shut if you're not careful. I don't know why they don't put in a slow shut device like on the cabinets. Otherwise, I like it a lot. Unfortunately, the matching appliances aren't as great. :(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless. Fingerprints don't show up and easy to clean. Refrigerator side is great with a better layout than our last one. Not a lot of storage ice. The freezer section isn't as nice as my side by side. I quess it's all about give and take. Depends on what features are most important to you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great refrigerator for a small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this refrigerator. It also flits perfectly into our kitchen without sticking too far out. Having the drawer above the freezer is the perfect space for canned drinks etc. We have only had it less then a month so it's hard to rate the operational components at this point. Just a few little things the compartment at the top inside of the right door is perfect for butter etc does not open easily when your putting things away. Another downside the 3 fruit and veggie drawers are so narrow they do not fit large produce like celery. It would be been better to have 2 bigger drawers than 3 smaller. We also lost some cubic space by going with the counter depth. Didn't think it would matter but right now with a family of 4-5 it's too small

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LG Counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very nice looking. Lighting led lighting illuminates everything. Ice quantity production in door is very limited. Needs extra storage for ice. Would give 5 stars for customer service and on time delivery from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Very Very Happy With Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG delivers with this design... convenient bottom freezer with lots of space, love love love the middle drawer, and the brightness of the lights is perfect! ... very handsome... elevated the look of my kitchen. I've had for two years now and no complaints... keeps vegetables very nice for extended periods of time (in my opinion)... I would buy this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Has all the features we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The center drawer was the deal maker for our new refrigerator. Very handy for frequently used items. The adjustable shelves make customizing the storage capability easy and convenient. The water dispenser and ice maker are easy to use and the ice maker refills quickly. The freezer has sufficient capacity for our needs.

    I would recommend this to a friend