Customer Ratings & Reviews

Looks beautiful, plenty of space, very quiet. The only thing I am still getting used to is the left door, since the ice maker is inside this door, the door is heavy and it slams quite easy, door needs to be hold until you close it The power cord is short. I noticed a gap on the back, looks like it was bumped. The delivery guy said "it is nothing, but you can call to exchange" look at the picture. I know is not easy to maneuver a heavy fridge but we paid a lot of money and expected for our fridge to have no damage at all.

The fridge works good with no issues, love the app LG thinq were it tells you if the door was left open and scans it if it is running to a problem and warns you thats a good thing,it freezes and cools everything good with no issues, the space inside the refrigerator is better then my old samsung fridge, it is quiet that sometimes scares me that is not working but it is working, I love this fridge

I was happy with the help from my salesman at Best Buy. The refrigerator runs quiet, has a lot of room, & the print resistant finish is great.

I loved it, it doesn't make noise and it has a lot of space

So far it has passed the wife test and granddaughter test as well. This unit is so quiet and keeps everything nice and cold.

Have only had for a week, runs extremely quiet and seems well built. Best Buy install team was very professional and helpful. Made sure we understood the flushing required and how to adjust the doors etc.

I love my new refrigerator! It has a great design. Very quiet. Lots of room inside. The 2 freezer drawers are awesome! Easy to find all your items. And it looks great!

Excellent product easy to clean and not make any noise

I'm 54 years old. I've been through my fair share of refrigerators. I don't know what we've been thinking of in the past, why we had put the freezer on top or on the side is beyond me. French Door design is the way a refrigerator should have been made in the first place. Groceries come and groceries go. Now I can open up both doors and see what I've got to toss and where there's room to put new groceries. And finding room for new groceries in this refrigerator is a breeze. We've had this refrigerator now for 4 months and I must say it is a joy opening the doors and seeing what there is to eat. Everything is right there in front of you and you don't even have to look very hard to find what you want. The refrigerator itself is very quiet. I very rarely hear it. Every now and then I hear a little tray of ice drop. Even with the smaller bucket we have never run out of ice. My wife and I both love this refrigerator! It is the best refrigerator we've ever bought. And it was worth every penny. We bought the 28-foot black stainless which matches well with our black appliances. It also doesn't show hand prints or streaks. Wipe it down every now and then and it looks like new. If I had it all to do over again I wouldn't hesitate to buy this particular refrigerator. I've always liked LG brands and this lives up to the brand name. I highly recommend this refrigerator to anyone who's looking for a new one. You will not be disappointed. The freezer is where it belongs at the bottom. How often do you really open the freezer? Two doors at the bottom for the freezers, party foods on top, frozen beef, pork, chicken, fish etc., at the bottom. Even if it's packed there's still room for your freezables. It's very easy to keep it all organized. So far no freezer burn. You can customize the temperature for both the freezer and refrigerator. The ice and water dispenser is very easy to use. The ice and water all tastes terrific even with the hard water we have in San Antonio Texas. The only problem I had with the ice and water is when my wife filled up a large cup of ice to brew a K-Cup of iced tea. She left it on ice and then I went to get a bottle refilled of water and I got ice. It was a minor issue, a little retraining to double check the setting before dispensing was all it took. Supposedly this refrigerator has Wi-Fi smart fridge capabilities I'm not sure what they do yet as I don't play with my computer as much anymore, but at one point I will explore it and I will update this post. Get this refrigerator you will be happy beyond belief! Especially when you open the double doors to grab a quick midnight snack!

I had this fridge for 6 years and the compressor decided to quit one day. But, it is a really good one, I decided to buy the same exact model. It is roomy, quiet, looks good, and most importantly it keeps the interior cold. What I didn't know is that the compressor is under warranty for 10 years (parts only from years 6-10). Nowadays, after reading so many reviews, there is not a single brand or fridge that does not have a problem, so I am willing to take another chance with this fridge. LG customer service is pretty excellent too. I was considering Frigidaire or Whirlpool or KitchenAid, but all of them have negative reviews too, and they are not built like they were used to, and they seem to be louder than the LG brand refrigerators.

Best Buy installed our fridge a few weeks ago, and we've been quite happy with the fridge. It has great capacity in the fridge and the freezer. - The thin ice maker does, indeed, save a lot of space. - The two freezer drawers have allowed us to organize and access our frozen food like never before. - We also really like the french doors for accessing food without having to open the whole fridge. - The french doors don't require as much space around the front of the fridge as single-door units need. Our last fridge (single-door) would hit our chairs by the kitchen island. With this fridge -- which is wider and more spacious than the last one -- we open the doors and have room to spare before the chairs by the island. We can be sitting in the chairs without fear of being hit if somebody opens the fridge door. :-) - The water and air filters are easy to access. - The ice maker is easy to open and access. It creates enough ice for daily use. For parties, you'll likely want to empty the bin (LG provides a freezer bin/pan for just this use-case). - Some customer reviews report this fridge is noisy. Usually, we don't hear any noise. Once in a while, the compressor kicks on for a few seconds. If the room is quiet, we'll hear it. The same is true (as is the case with all fridges I've had with ice makers) when the ice maker dumps cubes into the ice maker bin. Overall, though, we don't notice noise from this fridge. A few minor downsides: - The deli drawer is nice, but it runs the whole width of the fridge. This means you have to open both french doors to access it; that's inconvenient and lets a lot of cold air escape. - The delivery team told us to run a gallon of water through the filter before trying to drink the water. We ran at least that much but found the water tasted a little like plastic. We had to run a few gallons to clear the taste. - The ice maker has an on/off toggle switch; accidentally turning it off when opening the ice maker door is pretty easy. Keep an eye on it (especially if you know you'll need ice.) - The stainless steel finish looks great -- from the front; only the front and the sides of the doors are stainless steel. The side is a textured, dark gray finish. Our fridge sticks out past the cabinets and an inch or so of the fridge unit (before you get to the french doors) is visible. Thus, we can see a bit of the unfinished side -- this isn't horrible, but you should be aware that the sides are not stainless steel.

We love our refrigerator! Food doesn’t get pushed to the back where you can’t find it. The brilliant layout makes it so easy to store and organize everything. Very roomy inside! Love that it doesn’t take up too much room in the kitchen. Ice maker/water dispenser is amazing! It’s quiet and beautiful too! It keeps everything at a perfect temperature, Thank you, LG for making a product! Got a great deal at Best Buy!

Great space. The double freezer doors take a little getting used to, but holds sufficient amount. Had a few concerns from other reviews about noise, but not an issue at all. Only reasons for 4 (and not 5 stars): -The left refrigerator door is a little heavy due to the ice maker being attached. -Have to click a bottom to change from water to ice dispensing Other than that, I've had the unit for a few months and all is great so far.

I’ve been using the LG French Door Smart Refrigerator with Smart Cooling System in Black Stainless Steel for a few months, and it has exceeded my expectations in every way! Pros: Sleek Design: The black stainless steel finish is absolutely stunning. It resists fingerprints and smudges, making it easy to keep looking clean and elegant. Smart Features: The Wi-Fi connectivity is a game-changer. I can monitor and adjust the temperature from my phone, and I even get alerts if the door is left open—perfect for my busy lifestyle. Efficient Cooling: The Smart Cooling System keeps all my groceries fresh for longer. Fruits and veggies stay crisp, and I never have to worry about uneven cooling. Spacious Interior: The layout is so well thought out! It comfortably fits everything from weekly groceries to large platters for gatherings, and the adjustable shelves make organizing a breeze. Quiet Operation: I barely notice when it’s running. It's much quieter than my old fridge. Cons: None so far! Everything works perfectly, and it looks great in my kitchen. If you’re in the market for a stylish, functional, and smart refrigerator, I highly recommend this one. It’s worth every penny!

Was on a great package sale. The fridge is very quiet and the temp seems very stable. Have had this for a month and produce stays fresher for longer so already saving money on groceries. The shelves allow for good customization and rearranging.

Excellent refrigerator with plenty of storage. Smooth and quiet operation except for ice maker which requires frequent unclogs of the ice cubes which often get stuck in the dispensing chute.

I love the quiet operation of this refrigerator. It is roomy and has conveniently adjustable shelves. Although I had some difficulties with my initial unit, I am pleased with this refrigerator.

Excellent LG fridge Spacious and sleek — this LG fridge has completely upgraded our kitchen! Whisper-quiet operation and a beautiful stainless steel finish. Very satisfied! The smart features and energy efficiency make this a worthwhile investment.

So far so good!! Working great and looks great!! it is pretty quiet only hear it when it is pitch silence..very spacious and lighting is great inside is great!!Both freezers very spacious !! Only negative I can think of is the long draw in fridge both doors have to be open to access.. Also make sure you empty out a few gallons of water and ice before using as there is a weird taste at first

This item is a replacement of a similar model. The old fridge had issues with bottom freezer drawer icing up. After multiple service calls, it was replaced with this fridge. Similar features as the old one. So far so good with the new one. Quiet and all temperatures are right on. Roomy inside, shelves are easily arranged. Don’t plan on using the wi-Fi feature. Can use gallon containers on the side shelves.