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Customer Ratings & Reviews

Your price for this item is $2,199.99
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Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,342 reviews
  • Rated 5 out of 5 stars

    Good refrigerator for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge. My previous fridge, (brand name with-held) that quit after only nine years, was also a French Door with water dispenser and ice maker, but had a single freezer drawer that was deep, and difficult to access frozen items at the bottom. I prefer this double drawer freezer. In the top drawer, with a divider, I keep ice cream and other things on the left side, frozen vegies on the right. The lower drawer, I keep chicken and fish on the left, and beef and pork on the right. This fridge is wi-fi capable, but I don't really see a need for it yet. It's not one of those high priced units, but it is good quality with lots of good features.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We appreciate your feedback; it's awesome to hear that your replacement refrigerator is living up to all the hype! Drawer design is invaluable for a refrigerator, and if we can ever help with any questions or concerns, please be sure to let us know. ^Ian LG

  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Good as expceted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great and exactly as expected, very spacious and keeps everything cold. Only downside was delivery taking two weeks?!?!? which felt extremely slow

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge! So spacious and easily functional. Keeps everything nice and cold and the freezer frozen! Adjustable temps ranges as well to suit your needs. Looks so beautiful in my kitchen too. Love the shelf space (they are decently adjustable too!) and the drawers. Still getting used to bottom freezer drawers (came from a side by side), but it’s been easier for me than I thought it would be. Can’t speak on ice/water yet, as I am awaiting my plumber to help me get my water line replaced before I can get that connected. We have had it almost a month…. And absolutely love our new fridge and are extremely happy with our choice!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    The reasoning why I will buy again from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, my name is Joseph and I love the stainless steel on this refrigerator. Also, it is so much room in the fridge and the freezer to put milk. A lot of frozen food with no hassle and then when I connected the icemaker with the water maker as well specially in the summertime it is a lifesaver Because I do not have to worry about getting ice or buying bottles of water. I could just rely on my fridge I want to say thank you to Best Buy and their delivery people they were so great with delivering and communication. In my opinion Best Buy is better than other companies to deliver and buy products from I would 100% buy again from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Cool refrigerator!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and functionability of this fridge. You can set the temperature to wherever you want it. It keeps everything cold and the freezer drawers are amazing! I also love the alarm when someone leaves it open it definitely let's you know.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg fridge works good freezes good cools milk eggs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works good with no issues, love the app LG thinq were it tells you if the door was left open and scans it if it is running to a problem and warns you thats a good thing,it freezes and cools everything good with no issues, the space inside the refrigerator is better then my old samsung fridge, it is quiet that sometimes scares me that is not working but it is working, I love this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity and visibility

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Freezer doors slide well and feel solid. Excellent capacity and visibility for all your food. Family of 6 and we pack it full but everything stays more organized and visible so less food wasted. Water and ice are dispensed quickly. Great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so much we bought the same model for our new home. Great storage and easy to clean. My only comment on improving is the capacity in the ice maker - but we use a ton of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this fridge for over a year and it is still working strong and no issues. I love the size and how it looks very nice in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Slick design. Keeps cool. Great quality!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old fridge gave out. This one looks durable! Love the slick design. Interior looks great. Easy to connect water line straight to the fridge. Filters are convenient to reach and easy to change. Automatic ice maker so you don’t have to manually make ice cubes. Option for cubes or crushed ice. Double doors opening. Comes with 2 freezer drawers so you can keep your items organized. Good amount of space in the fridge accomodate storage for a family of four. Delivery was smooth. Self installed. Decent price

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Review of LG 4-Door Fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Holds temperature very well. Lots of refrigerator and freezer space. Love the cylinder return on the freezer drawers!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    A lot of room, & quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the help from my salesman at Best Buy. The refrigerator runs quiet, has a lot of room, & the print resistant finish is great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best size and organization ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this item - I had an issue with my Frigidaire fridge after only 3 years - I got this one and am BEYOND happy, the amount of space is incredible I love the double freezer drawers makes it SOO easy to keep my popular freezer items up top and I LOVE the slim ice bin! I just empty it regularly into the bigger bin in the first level and I have TONS of great ice. I love love love it. 12/10

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Mara. We appreciate your time in leaving your review regarding your 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System in Stainless steel. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ^Anthony LG

  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we’ve only had it for a couple weeks, we are pleased with this refrigerator. I love that the freezer is 2 separate drawers which prevents items from piling up and getting buried underneath each other. Since the ice maker is smaller than our last one, we occasionally dump the ice from the door’s ice maker into the bin in the top freezer section to store extra ice. I have noticed the left door tends to close harder (not as gently) as the right door. I’m thinking this may be due to the extra weight from the ice maker. All in all, I’d recommend it! (The plastic hadn’t yet been removed from the fridge doors when the photo was taken)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it doesn't make noise and it has a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 4 Door Refridgerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this refer since the 22nd of Nov 2023. I love it and it is working great. There is plenty of room for food and the double freezer is perfect. I would recommend buying it. The Geek Squad who delivered it were super awesome, professional and efficient! I would also recommend buying from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool, zero noise, great delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to touch it to feeling is working and my drinking water is so cold. Bestbuy excellent and on time with the delivery. The seller was amazing with all the points we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lG refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator capacity is big good for big family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing I Did in November

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is what I've always needed and didn't know it. For a baker and caterer this solved so many problems with having to switch things out to different racks or other fridges in the garage. The water filter is also amazing. Our hard water in Sanford just wasn't something I'd drink from my last fridge. I can't drink enough of it now. love how adjustable this fridge is too. Loving LG!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Easy Access to all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I can really stock up on everything, and i have easy accessibility to everything. my spouse is handicapped, and this fridge is so much easier for him to get to items. I love the separate temperature control bins for fruits, veggies, and deli! I was concerned that the ice maker wouldn't be able to keep up with my needs, but once the ice wads being made, by the way first takes at least 24 hours, it easily kept up with my needs. The print proof really is print proof! I was constantly cleaning my last stainless steel fridge! I highly recommend this fridge.

    I would recommend this to a friend