Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 942 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 942 reviews
  • Rated 1 out of 5 stars

    Complete failure of the Best Buy system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered before Christmas and it shipped to Saint Paul where it has been stuck in a "Delayed" status since. It's now February and still "Delayed". Nobody has reached out to let me know what's happening and there is no convenient way to track it down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the same feeling as the old keyboard

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh not worth the price trust me . Shejejehejejejejeeje

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome accessoy! Not apple ready!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work seamlessly out of the box as all apple products should. Could not get the finger print reader to read even using numerous online tips and tricks to trick the computer to accept it. NOT WORTH $199!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for pre M1 MacBooks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and unable to use Touch ID if the MacBook is not an M1 chip.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Blue tooth wireless keyboard problem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a BestBuy issue. It’s a Bluetooth Apple problem. My New 2022 mini Mac, new display, new wireless keyboard and mouse: could not communicate. Power was on display. Keyboard Could not communicate with display. Called Apple & it took 1.5 hours to set up and the only way it could be done was to use my year 2000 wiredkwyboard and wired mouse. None of my (3) other Apple wireless keyboards would set up either and thus I bdrive back to BestBuy to buy the new wireless keyboard. It’s an Apple blue tooth connection problem and if Bluetooth does not work initially with the new mini Mac, display and keyboard an old model wired keyboard is required as the only solution to make the initial connection. I’ve been on AppleCare many times over the years and I am always requested to use the wired keyboard to fix issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Magic Keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. I'm not sure what the hype is all about

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Did not add any value or productivity to my setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box? DO NOT BUY. It probably won't won't work

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This open box product was returned for a reason - it's faulty. By the time it started to exhibit the issues (keyboard just stops working despite being connected via Bluetooth, REPEATEDLY throughout the day), I was outside of the return window. BestBuy - you need to up your game, as well as your Geek Squad, if you are going to sell returned/open box items without ensuring that they are 100% working properly. It wasn't that much of a discount to get it this way, and I completely regret it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works with Macs with M1 models for the touch ID

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard! I like having the Touch ID like my MacBook and a 10 key was a necessity due to the data entry I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Apple keyboard!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple keyboard and will never use a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality from apple as always goof job guys!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and slim design, though it does not have backlight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item send

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a different model, and different color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BlueTurtle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I actually received was a corded keyboard (not magic) that actually doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Angle Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the Touch ID with numeric because it doesn't have anything to support it at the bottom to place the keyboard at an angle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go for one without Touch ID

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one without Touch ID and needed one so that I can use the Touch ID while my max book flap is down .. but this stops working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best Keyboard

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My keys always feel flat. It is almost uncomfortable to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth every penny. This keyboard is comfortable to use, the fingerprint reader is instantaneous, and it pairs seamlessly with Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic keyboard for my MacBook pro wanted a MacBook keyboard with the touch ID

    I would recommend this to a friend
Sponsored