Customers love the MT8733 modem/router's ease of use and quick setup. Many appreciate its strong performance and compatibility with Xfinity services. However, some customers find the price high and have experienced issues with connection stability and Wi-Fi range in certain areas. A few users reported occasional connectivity problems with other devices.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 185 reviews
Rated 4 out of 5 stars
connection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good set but only hard when yuo are in an area no cell coverage but working and happy
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had Geeksquad set up. Still had to call comcast to activate and get landline working(hour on phone). 2.4 which I needed at times, would not connect even with password request. NO CUSTOMER support. Phone them? Message that not available. Live chat on APP? Sends you to an email format for support and then an email saying ALL SYSTEMS are down. Returned device.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice device. Unfortunately, my ISP didn't address their channel errors, so I had to switch to fiberoptic. If you have cable, the device would perform great if they techs would fix the issues causing disconnects. Be wary even if it is supported by your provider. Their device, however, suspiciously had no issues. I sent the logs to advanced support at Motorola which is how the findings pointed to the ISP.
No, I would not recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Xfinity Modem I Own
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed upgrade to get faster internet and cable. This Motorola Modem has so far not disappointed me yet. It was easy to setup and it is very fast. I have comcast xfinity and this is the modem to use to get. It very compact to display.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent for Xfinity/Comcast w/phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Router work's great with Xfinity/Comcast. If you have a phone land line this has the connection for that and you will not need to get another when you increase speed and it 3.1. so can run giga speed!!!!
I`m running at 1gb. rate with no problem and you can go higher with this unit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is useless and I have been unable to reach Motorola technical support for more than 2 months. There phone number 512 877 6466 puts you on hold for hours until you give up. The VA is not helpful. Motorola can you please give me a refund of my $400. This is a rip-off. I pay for Xfinity download speed of 1,000 mbps but only receive 124 mbps with this modem. I am extremely frustrated!!!
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
A good option...
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to connect and so far works very well. A much better option than renting from Xfinity.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Great Buy MT8733
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Fast, Easy Setup. The phone App is a little confusing but you can always get access to the MT8733 via your computer on internet for set up information about what devices are on your network.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Alex, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. Thank you so much for choosing Motorola. -Elle
Pros mentioned:
Speed
Rated 5 out of 5 stars
A very good purchase!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed this modem/router on January 25, 2022 and, so far, it is very fast and very stable. The unit's two Comcast compatible telephone outlets are useful and the ability to manage this modem/router via the moto sync app is a nice bonus.
While the price of this unit is significant, the quality appears to be excellent—and purchasing this modem/router avoids paying a rental fee to Comcast for its corresponding equipment.
I would recommend this to a friend
Cons mentioned:
Connection
Rated 1 out of 5 stars
Do not consider this
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a Motorola product a im shocked on how bad it is. I want to kick myself for not returning it before the returned window closed. I will try to see what Motorola can do. It shuts off the internet for not apparent reason and my Ring cameras are always loosing connection. Wish I would of just a regular modem and kept my Orbi router.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally stopped renting! Super fast! No more disconnect stays connected! Easy to install. My kids have multiple gaming systems does not slow it down. Love it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently upgraded my home system with this, needed to have voice capability for Xfinity. Multiple LAN ports are excellent (1 2.5g, 3 1g), and it was set up within minutes. There has been zero downtime since installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent modem router to use with Xfinity. I am a grandmother who is not a tech person but had no problem setting up this equipment. I contacted Xfinity to connect the modem and Motorola to reset/ strengthen the WiFi.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After having it for 4 months it's constantly dropping wifi randomly. I have to reconnect my phone and work laptop at least once a day. Very expensive for what it can't do right. I've had to factory reset and set everything back up. DO NOT RECOMMEND BUYING THIS!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a newer modem to replace an outdated one. This one was compatible with Xfinity. It took a day or two to get all the kinks out after hooking it up but it seems to be working adequately now.