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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 35197 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 35,197 reviews
  • Rated 4 out of 5 stars

    Worth It for Frequent Shoppers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the My Best Buy Plus™ membership for a few months now, and overall, it’s been a great value. The free 2-day shipping and exclusive member pricing have definitely helped me save both time and money — especially during tech drops and seasonal sales. I also appreciate the extended return window, which gives me peace of mind on bigger purchases. If you shop at Best Buy regularly, especially for electronics or appliances, this membership pays for itself pretty quickly. Only downside: I wish there were more perks tied to in-store experiences, like early access to hot items or bonus reward points. Still, I’d recommend it to anyone who shops Best Buy more than a couple of times a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reward program

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reward program — so the sales representative at Best Buy had me sign up for the rewards program because it gave me an additional percentage off my refrigerator purchase so it was worth signing up for otherwise I would not sign up for a rewards program I would never pay for one because I don’t purchase that many thanks. So thanks for that Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership - Worth it for many

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a great experience with this membership. The additional return time was very helpful and giving me confidence to purchase an open box laptop,by knowing I had the extended 60 day return policy with the membership. I’ve also received two different promotional $10 my Best Buy rewards certificates, a nice additional perk to offset membership cost. Of course, this promotion has served it’s purpose for BestBuy by encouraging me to purchase additional items. Overall, I would recommend it if you plan to purchase many items, or expensive electronics that you are not sure will work out for your needs from Best Buy over a calendar year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ’ve been using the Best Buy Membership program for a while now, and I can confidently say it’s one of the best retail memberships out there—especially if you shop for electronics even a few times a year. What I love most: Free 2-Day Shipping: This alone makes the membership worth it. I don’t always have time to go to the store, and getting tech gear or household electronics delivered quickly is incredibly convenient. Exclusive Member Deals: The savings on member-only deals are significant. I’ve already saved money on headphones, a soundbar, and even a laptop. They offer early access to sales, which is great during the holidays or major sales events. Extended Return Window: Having more time to return items takes the pressure off, especially for pricier purchases. It gives me peace of mind. Protection & Support (with Total™ tier): If you go with the higher-tier membership, you also get 24/7 tech support and protection on most products. That’s a big deal if you’re investing in major electronics or appliances. Is it worth it? Absolutely. If you buy from Best Buy more than once or twice a year—or if you're furnishing a home, upgrading your electronics, or just like knowing you're getting the best value—the membership pays for itself quickly. Between the free shipping, extended returns, and member discounts, I’ve already saved more than the cost of the membership. Highly recommend it for tech lovers, families, or anyone who values convenience and savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value For The Money

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was very good the product was ok. The TV occasionally blacks out for a couple of seconds which is annoying especially when it does so at critical points. In addition, it comes from the factory with a backlighting (brightness) level set at its highest which can affect the life of certain component parts, and I do not know how to change it. Other than that, it's good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love BestBuy Plus membership & store experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Sellers helped me to understand the sales deals throughly and customer benefit of membership (best buy plus) and also compensating online competitive price. Secondly I love the Apple Pro Max - M4 Chip it is ultimate. Always purchasing Store Purchase is a best choice forever, I got a full satisfaction. I amazed with the Apple MacBook Pro max -M4 , within 5 days I m mastered apple MacBook usage , for me it is great experience especially 2 decade Microsoft employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Frequent Shoppers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Free 2-day shipping on most items. Exclusive member-only deals and early access to sales. Extended return windows, which is a big plus for tech purchases. Access to Geek Squad support for quick assistance. Cons: Limited value if you don’t shop at Best Buy regularly. Some perks, like extended warranties, still cost extra. My Experience: The Best Buy Plus membership is a solid investment if you frequently shop for electronics, gadgets, or appliances. The free 2-day shipping has been a lifesaver for last-minute purchases, and the extended return window provides peace of mind, especially when buying expensive items. The exclusive deals are a nice touch and can easily make up for the $50 annual fee if you time your purchases right. Geek Squad support has also been helpful for troubleshooting small issues with devices. However, if you’re not a regular Best Buy shopper or prefer other retailers, the benefits might not feel as impactful. For me, it’s been worth it—especially during the holiday season when the perks truly shine. Would recommend to tech enthusiasts or anyone who loves snagging deals on electronics!

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, FranLCR! Thanks for sharing your insight into membership perks, and we couldn't agree more on your recommendation! There are lots of advantages between My Best Buy Memberships™ that leave you covered and saving money! To compare memberships, visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for further support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy yearly membership

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus yearly membership is a solid investment for anyone who regularly shops at Best Buy. One of the standout perks is the exclusive member pricing, which can save you a significant amount of money on electronics, appliances, and more throughout the year. The free shipping and extended return windows add extra convenience and peace of mind to your purchases. Another great benefit is the access to exclusive sales and early access to product releases. This can be particularly valuable if you're looking to snag popular items before they sell out or take advantage of limited-time deals. Additionally, the included tech support can be a lifesaver if you ever run into issues with your gadgets. Overall, the Best Buy Plus membership offers a range of valuable benefits that can easily pay for themselves if you take advantage of them. From discounts and free shipping to extended returns and tech support, it's a worthwhile option for frequent Best Buy shoppers looking to maximize their savings and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Plus™ membership thinking it might be a nice perk—but it’s turned out to be one of the smartest purchases I’ve made all year. What impressed me most was the exclusive member pricing. I can save hundreds on a new desktop and some sound systems just by being a member. And when the price dropped a few weeks later, Best Buy refunded me the difference—no hassle, no questions asked. That kind of customer-first approach is rare these days. Shipping is always fast and free, and I love that I get early access to deals before they go public. It feels like I’m part of a VIP club without the VIP price tag. If you shop at Best Buy even a few times a year, this membership pays for itself. It’s not just a loyalty program, I do really think it’s a smarter way to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny for the peace of mind!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the membership and it has already paid for itself. The exclusive savings are great, but what I really value is the extended return window and the free shipping. It just gives me extra peace of mind when shopping. Best Buy’s service has always been reliable, and this membership makes the experience even better. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love saving money.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, my wife and I were going to decline this membership. However, our LG representative salesman encouraged us to go ahead and purchase it, with the anticipation of potential price matches down the road. To date, we have lowered our purchase price by $200. So even with the roughly $50 membership price, we are net positive $150. We are glad we purchased the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership – Worth Every Penny!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who shops for tech, home essentials, and gifts all year round, upgrading to the Best Buy Plus membership has been a total game changer. The moment I signed up, I noticed the difference—not just in savings, but in the overall experience. Here’s why it’s absolutely worth it: • Free 2-day shipping on nearly everything I order. No more waiting around or scrambling for last-minute purchases. • Exclusive member-only deals that actually save real money. I’ve already saved more than the cost of the membership just in my first couple months. • Extended return windows, which give me peace of mind, especially for higher-ticket items or gifts I’m not 100% sure about. • And most underrated: early access to sales. I beat the crowds and got exactly what I wanted during major promo events—no stress, no sellouts. For anyone who shops Best Buy even a few times a year, Best Buy Plus pays for itself quickly—and if you’re a frequent tech buyer or like staying on top of the latest gear, it’s a no-brainer. Combine the perks with Best Buy’s already solid customer service and price-matching, and it honestly feels like a VIP pass to smarter shopping. Highly recommend! It’s one of those memberships you don’t realize how much you needed—until you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the return policy with no stress

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to sign up for the My Best Buy Plus™ membership, and it’s been totally worth it so far. I recently had to return a gaming laptop, and the whole process was super easy and stress-free thanks to the added flexibility and extended return window. I also really appreciate the free shipping and exclusive deals, which make shopping for tech a lot more convenient. Overall, the membership gives me peace of mind and a few nice perks that make buying (and sometimes returning) big purchases feel a lot smoother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Best Buy Plus™ membership

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my My Best Buy Plus™ membership. It's been a game-changer for me, especially since I buy most of my tech from Best Buy anyway. The annual fee pays for itself after just one or two purchases with the member-only pricing. The extended 60-day return window is also a huge plus. It just gives me peace of mind knowing I have plenty of time to test out a product to make sure it's the right fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love you when you make a purchase ONLY.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy! However….Geek Squad installer never answers our text or returns our calls when we have an issue with our new television. He even gave us his work cell number. Even our local BB manager can’t get them to call us. The “in store” Geeks are very helpful. Membership is beneficial for installation only basically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership has been completely worth it. The member pricing alone has already saved me money, and having access to fast shipping and exclusive deals is a huge bonus. The added protection and support from Geek Squad gives me peace of mind whenever I’m buying electronics for my home and family. Overall, it’s a solid value that makes shopping at Best Buy easier and more convenient. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dissatisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy in Waco did a good job. I hate the tv I bought. The color is terrible. I have tried to adjust it every way possible but it still looks bad. The picture in the store was beautiful but not at my house. Very dissatisfied with my choice.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with not viewing the right color on your television can be difficult. We do offer professional color correction to get your television looking it's best. Reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Perks That Really Add Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the My Best Buy Plus™ membership for a while now, and it's been a great experience. The biggest thing for me has been getting early access to sales. I was able to get a new monitor during a member-only event, and it felt awesome knowing I got a jump on the crowd. The 60-day return policy is also huge—it gives me plenty of time to set up and test out my electronics without feeling rushed. I also appreciate the free shipping, especially since I live a little far from the store. Overall, the perks really make the membership feel valuable and worth the small annual fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a TV for my mother for her 64th birthday because she's home bound due to illness & age. She loves this TV it shows a beautiful quality picture. This wasn't the one I went in the Best Buy deal to buy but with the help of the sales guy I walked out a happy customer. And my mother enjoys it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership With Real Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been an excellent experience for me so far. The membership benefits feel real and useful — especially the exclusive deals, faster shipping, and extended return window. Everything has been smooth and convenient every time I’ve used it. It definitely adds value if you shop at Best Buy regularly. I’m very satisfied with the service and the overall quality of the membership

    I would recommend this to a friend