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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,442 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and connect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and the connection is powerful for my entire home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome for my one bedroom apartment probably would still be very affect in a bigger place. I purchased this instead of renting from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It is a lot faster then my previous modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lot faster than my previous modem but that is not saying to much because the previous one was extremely out dated. So far so good....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Router & Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. Since it was installed, there has not been any issue. It is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Saving almost 180 a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream simple set up once you get ahold of Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with comcast and was extremely easy to setup. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a real nice modem works great with no issues at all would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed. It's refreshing to buy something and have it do exactly what it's supposed to do!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems with it, works great. Gives me good internet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid affordable router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this a month ago and it’s worked well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to at a very affordable price, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was great helping me pick out the right combo of router and Modem - they worked great in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace one from Comcast that I was renting for $10.00 a month. Easy install, working great!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready to cut the line and just have internet. Went browsing for our own modem. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem for the price and saves me the rental cost from comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great performance in our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our cable modem and is handling the fastest cable speed internet with no problem in our 2 story house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem we have had no problems! Works well with our Orbi system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less costly than brand leader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem performs well and is less costly that the brand leader modem with the same specifications. Why pay more

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superfast. Very happy with the purchase. It's also 5G compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing every other component of my home network, I discovered a modem upgrade was the culprit. Working as advertised and setup was simple.

    I would recommend this to a friend
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