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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,442 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Easy to install right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem! It seems cheap and plasticky, but it does the job and doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have cable (charter) signal into my house. The set up was easy this was a replacement to an already set up wi fi system in my house. Have used this product (Netgear CM500 Modem) for a few weeks now. Seems to work OK, I think if I had to do it over I would have bought the next one up. Sometimes it seems to load up, other times not. If you do any serious gaming (I don't) you should not get this one. For what I do I guess it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rather own not rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I purchased the modem instead of renting it and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. Upgraded to take advantage of Comcast increased speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great mid range modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem so far no problems hooking it up and seems to get enough juice for plenty of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem came with simple instructions for installing. Seems to be a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy... handed the box to COX cable and they configured it and its been running ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great and wasn’t too bad for the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this product for 3 weeks now. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent modem for a reasonable price. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear CM 500 is fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Netgear CM500 is a great modem for the price. It works with TWC /Spectrum fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for my house and service! Also very easy to set up with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my modem, and the setup was extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the modem to replace a combo modem/router. No problems to date, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for Time Warner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your monthly rental at the cable company. Easy to connect and activate with Time Warner Fast speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Much faster than my modem from Comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. Download speeds at least 2.5 times faster the my rental from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Increased internet speeds and no drops.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product, twice as fast as cable co. Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief! I thought I would have a drop off in speed from cable co. modem. The opposite happened and I saved $10 a month charge. Bonus!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it needs to do. Easy setup and complete

    I would recommend this to a friend
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