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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,442 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the rental modem from the cable company. Easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless router was easy to setup and works great. I'd highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old modem and this works a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this t support change to internet only service with higher speeds and no data caps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    installed easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. just connect the power, cable and internet cables, that's it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best router i have bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modems i have bought ever. Works great and never had any issues with the connection

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not easy set-up, but tech support made it easy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great product, but not easy setup, but tech support turned all that around to be a great experience and pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad advised me to purchase this modem. It has exceeded my expectations so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install taking about 5 minutes to unpack install and have up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workes with my Comcast Xfinity service and getting near perfect as advertised internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy et up and works great. would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should easy set up I would recommend it to anyone looking for a new modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product serves well for the internet speeds that my area provides.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear cable modem, one of the only ones for comcast at the store so not much choice, it works though

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is intended to do. Have had zero issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great boost in latency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speeds increased from 15-20mb to over 70.00. The old modem was a 8x4

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, great deal and in the ends saves money verse renting from cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better product than the aris surfboard I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, cost was a little high, but wanted the router to be effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable with every major internet company and my current media com company.

    I would recommend this to a friend
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