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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,442 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    improve my internet speed massively. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from TWC Arris modem/router. I love this modem. I am using it with a Netgear R6200 that has gigabit ethernet ports. I get 235 mbs wired on a 4 year old laptop. And connect wifi with 4 bars at 65ft through 5 walls. Wireless my cell reports 178 mbs on 5G. Before I was lucky to get 46 mbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because was sick of renting one through my cable company. Does the job well good bargain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use. Great buy. Good square footage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. My internet is from Time Warner and this modem works so perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem so far I used, worked very well with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear Cable Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem compatible with comcast. Reliable and easy to operate. Haven't had any connectivity issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works just as well as you'd hope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy. Good price. Works well.Haven't had any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to install and connect all gadgets for work.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi signal works great throughout my home. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to hook up.nice having both modem and WiFi in one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem very fast I am satisfied with this product no problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good cable modem but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good easy to install cable modem. Sometimes there is network drop, not sure if its the internet or device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and big improvement over my last modem. Just make sure the cable company does the setting right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable modem performing well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast. Description on the Best Buy website did not specifically state it was compatible with Cablevision/Optimum but was stated on the box and the Netgear website. Received a price match with Microcenter. Optimum store did not accept return of their cable modem and was directed to another store further away. Opted to return via another trip to FedEx.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    would buy again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good bang for the buck. Setup was easy. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Charter supplied modem. Saw a very slight increase in transmission speeds during internet access.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem for the price .easy to setup as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love the modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is worth the money. Fixed issues with time warner internet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It did the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem seems to work as it should and it was fairly easy to set up.

    I would recommend this to a friend
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