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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,442 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills reliability for basic internet connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I need to return modem Xfinity came with one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the modem is good But xfinity sent me one with package

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one already, this ines for the kids house and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3.0 modem is installed and works fine thus far. Very Fast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works just as it says it does not lag or any issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ready to go, easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable Modem arrived promptly. It's simple, easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well, at least for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been in service for about two months, but it works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and works perfect.Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable modem for the price. I haven't had any issues since I bought it 3 months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for the price easy to install highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best residential Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best router on the market for any home networking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem works as advertised. Setup was easy as I have a Netgear router as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The CM500 offers reliable operation, supports the Internet speeds available

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient don’t have to worry about fees works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good price. Easy hookup for installer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed for the price it was on sale and doing great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great! It offers high speed connections for all your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem in class.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem and got it when there was a $17 dollar discount on it. This modem is good for any average family who does not have a gigabit internet. If you have gigabit internet you will need a DOSCIS 3.1 modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to set up and get going but works great overall!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance is good and compatible with my service provider

    I would recommend this to a friend
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