Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $60.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 848 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and wonderful performance overall I would buy again if needed to get a new one

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fats, reliable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speeds, fast and reliable. This should be a great way to future proof my home equipment for a couple of years. I paired this with the nest-WiFi mesh system, and it easily delivers 1gb speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to upgrade my cable/modem wifi router after about a decade, because I knew it was time. I got more devices connected, and the speed was kept because of the outdated Wi-Fi antenna. From the moment I plugged it in and linked with the Orbi mesh router, I have actually noticed a positive change in my speed and latency. I’m glad I waited till now to get this router and the Orbi that I feel can last me for a while like my last device. 

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Fast setup and internet

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install activate with Xfinity app. Fastes modem on the market 2023

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Super fast and so far an excellent router upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Monster performance!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is definitely getting me the speeds I’m paying for! I first tried using the much cheaper Arris modem but had nothing but problems trying to connect with Xfinity. I but the bullet and paid the premium for this modem, and boy is it worth the money! Now I get nearly 1GB/s out of my TP Link Deco mesh Wi-Fi routers. Si play amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from renting an Xfinity Gateway router/modem so take this review with a grain of salt. Super easy to set up and activate with Xfinity. I didn’t have to call or wait on the line for customer service. Just activate on the Xfinity app. Hooked up my NETGEAR Nighthawk Router and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is crazy fast. With comcast, I get download speeds over 1300 when plan is rated for 1200. Very easy to set up. You dont even need to connect to a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Puts my Spectrum modem to shame. No noticeable increase in speed but it ramps up to the max instantly. Currently paired to Netgear Orbi Mesh. Love the range and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Yep its fast

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, great speeds, and after two weeks of using its rock solid. Overall it’s pricy but well worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, no issues as of yet. Works great for using Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Upgrading to Wifi 6 E

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Connected and recognized by cable account almost instantly. Was paying for services I wasn't receiving with old modem. Upgrading to Wifi 6 E, need the right modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Resolved all my issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate to be the bearer of bad news, but the cable modem provided by spectrum seems to have created all my headache's. This cable modem resolved all the disconnect issues I was having and then some. I now have faster speeds and much better connectivity due to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is really good. Works well with my Xfinity connection. Can be a good investment if you don’t want to pay the modem rent to them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful and fast modem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a breeze getting the modem activated with Xfinity and so far my speed and connection has been solid. The modem is an attractive piece of hardware on display. I've had several Netgear routers in the past, but this is my first modem and so far I'm pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Fast and stable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to retire the aging Arris 1602A and get about 10% speed boost. Unlike the 1602A touch hot, this one touch just feel a little warm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Improved our Internet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to improve our Internet performance. We don’t use the cable companies equipment and this was the perfect substitute. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup on Cox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to review a cable modem. It either works or doesn't. Bought this model to replace a DOCSIS 3.0 modem that died after 8 years. I don't have an internet service level to test the full capabilities of this particular modem. After I hooked up the modem and opened a browser. Cox detected the modem and walked through the steps to set it up. The easiest modem I have ever installed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Modem to compliment my router

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great performance,no problems so far,works well with the nighthawk router i bought

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear CM2000 cable modem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting great speed with our Xfinity connection. When setting up for the first time be sure to power it up and wait for it fully boot before registering it with Xfinity. It rebooted several times before settling in. Registering with Xfinity took about 15 seconds using the Xfinity phone app (requires cellular connection).

    I would recommend this to a friend