Customer Ratings & Reviews

The agents cleaned my computer and got it working better. Also they removed two leaks. They were very polite and very professional. I was happy with the results.

The agent was very helpful and understanding about the issue of my slow computer. He cleared much garbage thet he claimed was making it so slow. Unfortunately I have not had a chance to use my computer to see if it has helped with any response time.

The tech got my laptop up and running again.He brought my laptop back to life.

The support was super! Very professional, efficient and attentive to my problems. The fact that I could work with them online without going into the store was a huge convenience, plus their assistance was immediate -- no multi-hour or multi-day delays. I would reach out to them again should I experience any more issues with my computer.

So far, my Lenovo laptop computer is working very well and easy to navigate. All my previous information was rolled over to this new one.

My wife and I are both in our 80's and dealing with current technology is very difficult. The Geek Squad agent seemed to understand this and was able to keep our participation in repairing our computer as simple as possible.

The agents helped clean up the hard drive on my computer. It's working much better.

PC is running great now. both of the gentlemen I talked to were very helpful and knew their jobs well.

The agents were very quick and helpful with tuning up my computer and were clear in their communications with me

wonderful service. nice customer service. done timely and fairly.

The agent worked with me to resolve my issues in a professional manner and was willing to take the time, energy and effort to work until the issue was resolved. He is a true asset to Geek Squad.

Was able to get us back up and running in no time.

They made it very easy. Only took 20 minutes. It was very convenient.

I had an issue with a scam/hacker. I contacted the Geek Squad and they took care of my issue in a timely manner. They were awesome to deal with

Was thorough and corrected the problem. It was difficult to understand the agents and two were required. I was disappointed this service was not covered under the purchase of my new laptop.

The computer is still somewhat slow. The tune up didn't make a noticeable difference.

The agent was patient and professional in checking my computer for malware and viruses aftrer I had problems with a couple of my online accounts.

Geek squad got my sons laptop running nice and smooth after a tune up. The price was reasonable and the process was super easy. They remotely logged in and I had the service done right from the comfort of my home!

They took care of my request. Thank you for the follow up.

Computer setup went well. No problems. Order was ready on time.