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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S7 Cell Phones - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4024 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-19 of 19 Reviews mentioning:
thickness
  • Rating: 3 out of 5 stars

    Does it's job.

    Posted
    Hukebine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Does it's except that the screen protector is too thick and kills the screen touch sensitivity. Along with that you also CANNOT use the wireless charger due to the thickness of the case.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Too big

    Posted
    Jbminime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This case was too big and bulky to fit comfortably in my pocket. I want protection for my phone but the size and thickness seemed like overkill.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Jbminime,

      We’re sorry that the Defender case was a tad too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?skuId=4914700

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-black/4914508.p?skuId=4914508

      Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    sturdy case hopefully better than Commuter

    Posted
    AshC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sturdy and good fit for phone. The thick cover takes getting use to when typing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sturdy Cover

    Posted
    Annie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sturdy, definitely protects. The keys are a little slower as the screen protector is thick. Takes time getting use to but overall well worth the protection of my phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Strong and grippy.

    Posted
    Hawkeye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love otter boxes and have got one for every phone I've got for years. Strong grip with all the rubber which I love. Only downside to the defender series is that it's quite thick which I don't really mine other than it makes it hard sometimes to fit in a mount or wireless charge through it (it will charge through it but I've to usually press down a little bit in just the right spot to get it to activate)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You Won't Be Dissapointed

    Posted
    AllTheWay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a very good product, so good that I've been using them since for over eight years now. Thick rubberized cover that fits over a plastic case with a relatively thick film that protects the screen of your phone which still provides touch interaction with your phone's screen with VERY little difference than not having your phone protected. The case interlocks with firm locking tabs. and what's also great about the OtterBox is that the OtterBox company really does stand behind it's product that if you had to have any or all of the OtterBox product replaced, you would well be taken care of by calling the OtterBox company.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great S7 phone Case

    Posted
    gbdmd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Otter Box Defender Cases are just thick enough on the edges to keep the phone glass off surfaces so as to avoid scratches. Sturdy case. I haven't tried any drop tests. But the surface gives you a secure grip of your phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Heavy duty protection

    Posted
    Jungledave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've used these since my S4. It's designed to be heavy duty. it's not a dainty light case Pros It's protects the edges and back very well. Built in screen protector means no sticking protectors to your screen Easy to clean Rugged Cons Weight - Case and clip on are heavy Size - Protection is thick and adds weight to the phone Clip on case is bulky and can be a pain Difficult to open if you have to remove the phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    the best

    Posted
    techuser86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This case took a little more time to put together than simpler cases, but is worth a little extra trouble. It is really easy to grip, and won't slide around on any surface. It also completely protects the phone, unlike a lot of the cases out there. The only issue is that because it's thick, it does make the phone a little bulky in your pocket.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good case for protecting your phone.

    Posted
    Doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got the case for use while at work in construction. It fits the phone nicely and it's not too bulky. The only real downside is the loss of sensitivity due to the thick screen protector. Because of that I only use it during the week and switch to a case with no screen cover on the weekends.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case

    Posted
    Kitten1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great case. I have actually dropped my phone twice now and it has kept it safe and snug. It does make the phone thicker though so if that is a downside for you I would not purchase it. If you want great protection this is the case for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case

    Posted
    Kbud

    I have had an android since the T-Mobile G1 and have always had an otterbox. I have never broken any of my phones. The Defender series for the S7 maintains the same durability while sliming down the thickness. Great case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    Jerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've have the same, bought when I got my Phone, but it was worn out so I needed a new one. It's very good, I've dropped my phone several times, my phone was not damaged. Again I had to replace it do to being worn out due my contiuous use over the years. I like it, but it does make the phone very thick, S7 are very thin. But it does provide protection, which I like very much.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keeping it Safe

    Posted
    KyKy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Grippey, meaning not slick. Won't be falling out of hand or pocket. A little on the thick side, but prevents me from "butt dialing", or accidently turning it off, when passing it to someone. Like the attached screen protector, but notice that water can get dropped on it thru the opening at the top. Not a biggy, but am more careful.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very Sturdy... With Drawbacks

    Posted
    ChrisB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you are incredibly hard on a cellphone, and want ultimate protection, this is a great case. However, the reason I only gave it 3 stars, it has a flaw for anyone using their smartphone with a credit card reader. The case is so thick, it is impossible to plug the reader into the phone with the case on. I ended up getting a different Otterbox (Commuter) that works with the reader. I did keep this case, as I may swap between the 2 cases based on circumstances.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Chris,

      Thanks for your candid feedback! True, we cannot guarantee that all third party accessories will be compatible with our cases. We are glad that the Commuter is working out though and that you have the option to switch back to the Defender if needed. If you ever have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Great strong box for the phone

    Posted
    cashed15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This thing is built like a tank, previous phone was in terrible shape due to dropping it and cracking the screen multiple times. This thing has been dropped multiple times and the phone is completely safe inside this strong box of a phone case. Only complaint. . this thing is huge, easily doubles, maybe triples the thickness, but its the price you pay for the protection this case provides.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Tough Case for drops

    Posted
    s7er
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Tough but larger size if for pocket use. Mic a little harder to hear given thickness of case but dropped several times and no concerns. Typing is harder with built in screen. Need to take time to press keys. For protection 5, for size 3, for mic sound 3 and for typing 3.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi s7er,

      Thanks for your honest feedback! The Defender should not hinder your touch screen interaction or audio experience. We are sorry that this is happening and we certainly want to help out. As far as it being a bit too bulky for your pockets, maybe our Commuter or Symmetry case would work out better. They are both slimmer than the Defender and they still offer great protection. Check out the links below for more information on those cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s7-cell-phones-black/4914700.p?id=bb4914700&skuId=4914700

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-black/4914508.p?id=bb4914508&skuId=4914508

      If you do want to stick with the Defender please give our helpful Otters a call at 1-855-419-7417, and we will be happy to assist with the audio and screen protector problems.

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Great, tough, durable case.

    Posted
    GeekGuru1992
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's like an armored suit for your phone. I've always had Otterbox Defender cases for most of my phones and they have all been great. HOWEVER... A heads up for those who use wireless charger pads(Such as the Samsung Fast Wireless Charging Pad) Due to the thickness of the Defender case, the wireless charging feature is affected. It still works but not that great and it's much slower than without the case. I had to return this case because of that problem. HOWEVER the Otterbox Commuter case works well with wireless charging.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy Case

    Posted
    izakt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got it on sale for $30. Very sturdy case, and it comes with a belt clip which works well. It was a little tough to get my phone inside the case, but that's a good thing. The rubber presses together nicely. The rubber flap over the charger is a little heavy though. It is a little hard to plug in sometimes, only because the flap is heavy (thick). Nothing wrong about it though.

    I would recommend this to a friend