Customer Ratings & Reviews
- Model:
- MG5750/49
- SKU:
- 5821700
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Awful selection on my part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been harder to find a good beard trimmer that works well on black hair. This purchase was not a good choice by any means. The blades aren’t very sharp, and attempting to cut my beard might as well have been accompanied by a laugh track. The motor doesn’t sound as if it’s very fast after being fully charged. Even directly against the skin the results aren’t good. I doubt this can be returned, but maybe the review can help someone avoid the product. Off hand the bag that comes with the trimmer is a cheap drawstring that requires you to empty the bag to grab what you’re looking for. Poor quality.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for writing us a feedback about your Norelco Multigroomer. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Pros mentioned:Long battery life
Decent but not great clipper
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need longer battery life and better clippers opt for another pair this one appears to have a lower build quality than the other options in the same Phillips line but for the price its great.
I would recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Code,
Thank you for writing us a feedback about your Multigroom Series 5000. How unfortunate to hear that this model did not meet your expectations. Should you need some guidance in getting another model, we would be happy to help, if you reach out to us on our social media pages below.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Works great but charging issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked fine expect few issues. This trimmer starts on its own during night time and I used it very rare, could be 5 times. The charger is not working and I could not use this trimmer after it as the trimmer is not getting charged anymore.
No, I would not recommend this to a friendIt barely works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this trimmer a month ago. I used it two times and after I finished using it last night I couldn’t turn it off and it kept on buzzing and It just stopped working.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for taking the time to reach out to us. We are sorry to hear you are experiencing this inconvenience. If you would need further assistance from Philips, our social media pages are 24/7 available to help you out with your concern. Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Functional, but not great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had big expectations for this razor, but they were not met. I was disappointed with the bulkiness and overall quality if the razor. It functions, but just feels cheap and ineffective.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello, Brussel. Thanks for leaving your review behind here, we appreciate your feedback on your experience with the Philips Norelco Multigroom 5000 and regret to hear that your expectations were not met. We would very much like to see if we can be of any help here, by sharing some tips here with you, that could improve the results you are getting. It is important that the cutting element or the trimming comb which you are using with your groomer is attached correctly to its body. If the attachments are not placed correctly, the groomer may not work, or give desired results. If you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can result in uneven clipping.For the best trimming experience, make sure your groomer is in full contact with your skin and move it gently and steadily.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
For longer beards; not stubble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough short/stubble attachments. Wish they had smaller/shorter attachments.
No, I would not recommend this to a friendBrand response from Answered by Philips
Posted .Hi, thank you for sharing your thoughts on the Multigroom 5000. It's a pity to hear that the device didn't come with the amount of stubble attachments you had hoped. We'll make sure that your feedback regarding this is noted.
If you have any questions, now or in the future, then please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Thank you again for your review.
Kind regards,
Philips Consumer Care
Multigroom 5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the standard trimmer can grab and actually drew blood
No, I would not recommend this to a friendnot for clean shaves
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you'll be left with stuble no matter the attatchment with this. Cant even use it in the shower
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for writing us a feedback about your Norelco Multigroomer. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the clippers with a guard and it left an uneven cut that had to be corrected by another set of clippers.
No, I would not recommend this to a friendThis thing is too sharp..
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing nicked me on the neck and I was bleeding... be careful.
No, I would not recommend this to a friendPhilips Norelco - Multigroom 5000 Trimmer - Black
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the performance is low when compared to other models
No, I would not recommend this to a friendplenty of attachments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not shave close enough and nose trimmer is not very good
No, I would not recommend this to a friend- Pros mentioned:Price
Overcomplicated.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not great to use as beard trimmer. There are only 2 lengths of 'beard guards,' 5 mm and 7 mm (2mm stubble is not a beard). You can mix in 'hair guards' but you need to switch out the cutting blade to a different size every time you switch between a 'beard' length and a 'hair' length. Its not a huge deal but when you have to trim daily it's a bit annoying. It is cheap though, and getting a nose-hair trimmer is a nice plus, though. It's all minor quibbles, but a convenient and simple trimmer isn't exactly a high bar to meet. Why have 3 different types of guards?
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Bern,
Thanks for taking the time to leave us a review. We understand that different models might be more convenient for some people, however we would be happy to assist you in making your experience with this trimmer easier for you.
For any questions, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
What experts are saying
