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Customer reviews

Rating 4.6 out of 5 stars with 44313 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 1,205 reviews
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It completely broke off the first night I got it. I tried to give pop sockets another chance but they break everytime. I usually have to super glue them to my phone, this time the sticky side stayed on, it’s the part with the design that completely came off and all I did was put it in my back pocket and took it out and I had completely pushed it down before putting it in my back pocket

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review, Alex! We are sorry that you are not 100% satisfied with your PopGrip, and for the inconvenience this may have caused you. That should not happen and the item might be defective. Please return it to BestBuy or contact us at cs@popsockets.com. We'll be happy to assist.

  • Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible... broke within 2 days of having it. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The pop socket it’s great looking, but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product due to the fact that the adhesive does not hold very long. I bought this pop socket because of the looks/color, but in less then a week it was coming off. Not happy for the price I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it sucks doesn’t sticking going to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The stick on adhesive wouldn’t stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought other pop sockets before but this one just wouldn’t stick even on the pop wallet I had on my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's pretty, but . . . it hurts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty, but . . . the glitter is very coarse and rough (see pictures). It will scrape against your skin and hurt. Forget throwing this in your purse and trying to grab something else. In case you're wondering, as it states, it also doesn't fit in Popsocket holders, like the ones in the car. I tried, just to see, and nope, too thick for the holder. I'll be putting the old one back one or getting a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke with first pull, Best Buy would not warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled apart when I popped it out the first time and won't go back together. Best Buy would not warranty as I couldn't get into the store within the return time period one week after delivery. Pretty design.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review, Chris! We are sorry that your PopGrip broke so soon, and for the inconvenience this may have caused you. That should not happen and the item might be defective. Please contact us at cs@popsockets.com. We'll be happy to assist.

  • Rated 1 out of 5 stars

    Broken PopSocket after only a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed in this purchase. My Popsocket broke at the base for no reason at all after only a few weeks! I have never had any issues like this with my Popsocket before, and I have been using them for years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seriously?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly how it looked when I pulled it out of the mailer(no damage from shipping). It had to be scuffed up when they put it in there. What a hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    work out pop socket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pop socket was worn out and did not have a clear protective film over it to protect it. Therefore, the surface was all scratched up and dull, I do not want to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all what I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this pop socket to come with the teal and yellow but it came solid white. I only chose it because of the colors so I was highly disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't stick for long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second PopSocket. First one was great; held up for almost 2 years. I accidentally broke my first one, so ordered a second. Cleaned my phone case thoroughly (scraped off all leftover adhesive and whipped with an alcohol wipe then let dry). After about 3 or 4 days the adhesive on the new socket gave out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought this product was amazing but quickly realized that it was cheaply made and it broke within a week of purchasing it and now I just have a random circle stuck on the back of my phone case. I wish they were built a little bit sturdier.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review, Amberlee! We are sorry that your PopGrip broke so soon, and for the inconvenience, this may have caused you. That should not happen with proper swapping, and the item might be defective. Please return it to BestBuy or contact us at cs@popsockets.com. We'll be happy to assist.

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage. It's bulky and gets caught on anything in your pocket. Phone will not wirelessly charge with phone case and popsocket on. Don't waste your money on this.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review! We are sorry that you are not 100% satisfied with your PopGrip, and for the inconvenience, this may have caused you. Please return it to BestBuy or contact us at cs@popsockets.com. We'll be happy to assist.

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke apart. I used it for about one week, when it came apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter but does not work well. This may be better for adults and those on their phones a lot

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review, Miggy! We are sorry that the PopGrip does not work well for your daughter, and for the inconvenience, this may have caused you. Please return it to BestBuy or contact us at cs@popsockets.com. We'll be happy to assist.

  • Rated 1 out of 5 stars

    Great Idea, Horrible Application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I finally jumped on the pop socket bandwagon, and against my better judgment, spent like $14 on this pretty iridescent pink one. Sure, it was cute. I did quickly love the way I could handle my phone by the pop socket extended. I also purchased the holder for my vehicle dash. So, everything was all good until, for absolutely not reason at all, the thing just fell off one, literally in my lap. I was not pulling or tugging on it, or somehow handling it that might make the adhesive want to break free. So, here we have the whole root of the problem with these things. It is a wonderful concept and they DO want you to be able to it around "up to 3 times." But, I can tell you, it wont last through 3 fall off's. After the first sudden release, I was so glad I wasnt just holding onto the socket and not my phone, but two, they are wayyyyy to expensive to have such crappy, adhesive. I felt it and it was hardly sticky at all. I wont buy another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I love popsockets & usually don’t have issues with them I was very upset with this purchase. Absolutely beautiful glitter design but it doesn’t stick at all! I literally have it taped to the back of my phone case because I couldn’t fathom paying $16 for it to just throw it away. If it stuck correctly I would’ve had anything but positive things to say.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made phone holder.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made cell phone holder. Would not stay stuck on phone.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review, Barbara! We are sorry that your PopGrip did not stick to your phone, and for the inconvenience, this may have caused you. Please note: PopSockets bases are engineered to be super sticky and most compatible with smooth, flat surfaces. PopSockets bases will not stick as well to silicone, highly textured, as many soft cases on the market. They also will not adhere as well to iPhone 11 and up models or the Samsung Z3 flip phone models without a suitable case.



      Not recommended to stick to leather or fabric/textile cases. Our super sticky gel may damage leather cases when trying to reposition or remove the base.

      The gel does not stick "as well" with naked iPhones. While it does stick adequately to a naked base model (and sometimes to Pro/Pro Max depending on circumstances), it will not stick "as well" as if you used a suitable case.



      Not Sticking: If your PopSockets product is no longer sticking, follow the steps below to reactivate the adhesive gel on your PopSockets product.

      Step 1: Give your PopSockets gel a quick rinse.

      Step 2: Let it air dry for 10 minutes. Do not leave it out any longer, this will cause the adhesive gel to dry out entirely.

      Step 3: Stick your PopSockets product back onto your phone, and let it sit for a few hours before engaging it again. This will ensure a stronghold. If the above does not apply, then that should not happen and the base might be defective. Please contact us at cs@popsockets.com for a code for a free new sticky base. We'll be happy to assist.

  • Rated 1 out of 5 stars

    Not metal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my magnet...........................

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review! We are sorry that your PopGrip did not work for you, and for the inconvenience, this may have caused you. In order to work with a MagSafe phone/case you would need a MagSafe PopGrip. Please return it to BestBuy or contact us at cs@popsockets.com. We'll be happy to assist.