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Williston, VT 05495
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  • Geek Squad In-Store Service

Remote Start Installation with T-Harness

SKU:
1455002
See Details

Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 381 reviews

  • Service not rendered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get a date for installation because the technicians were not experiencing in installing the remote start on an Audi Q7. The Audi dealership advised against it because of all the electrical components involved.

    No, I would not recommend this to a friend

  • Viper car starter ,not installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review I bought threw best buy at Pittsburgh mills. They informed me they couldn't install it because they are closing the end of March. Had to call other stores to find one that would install it ,no one answers the phone. Finally got app. Still not in.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing your remote starter installation experience with us. Our scheduling team at 1-800 GEEKSQUAD (800-433-5778) would be happy to help with scheduling your installation service.

  • Don’t like installing alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short I’ve already left long review explaining. The two techs I had communication with didn’t want to install my alarm. They tried everything to get out of it. If I didn’t stand up for myself I’d still be waiting. Product works well besides the fact of having to buy everything separately.

    No, I would not recommend this to a friend

  • Sorry Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first appointment. Over two hours go by and the installer is walking around the sales floor. Never even started on my car. When asked why he said been very busy that they only had two techs. But only had two vehicles to do. Best Buy needs to look into who there hiring. Just plain sorry!

    No, I would not recommend this to a friend

  • Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a product with an install plan for my fiancé’s car. Then was told we don’t work on European cars. Horrible. This should have been addressed when we purchased the product. Useless service!

    No, I would not recommend this to a friend

  • Didn’t receive verification email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet and didn’t receive my variation email.

    I would recommend this to a friend

  • Install Team Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote start never worked properly and the little that did stopped after only one day of being installed. After my third trip to try and get the issue corrected I had them to just remove the remote start.

    No, I would not recommend this to a friend

  • They messed it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont go to the Richmond, tx store for installations. He installed my remote start all wrong and it fried the VSM 550.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote start did not work when I brought it home.

    No, I would not recommend this to a friend

  • Never was able to have the work done

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be installed with a remote start I ordered but I never received an email or instructions on how to schedule the install at my local best buy. Talked to customer support and go nowhere. Has been sitting in my backseat ever since

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your review here on our website! We always expect out installations and services to go off without any issues, and I'm sorry this hasn't been the case and that you've had some troubles getting support. To schedule an appointment, you can contact your local store or visit us online at - https://www.bestbuy.com/services/triage/home.

  • Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in November. I STILL CAN’T GET AN APPOINTMENT TO GET IT PUT IN BY GEEK SQUAD.

    No, I would not recommend this to a friend

  • Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appointment was rescheduled because goths representative did not put in the correct work order. Then when I called back to reconfirm the new date, the customer was very rude!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy the product to get the alarm installed never told me that

    No, I would not recommend this to a friend

  • Don't repair Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Didn't know i Had total tech and I said I needed my galaxy fixed and was told that they are blocked by Samsung from repairing the only reason I paid for the plan.

    No, I would not recommend this to a friend

  • order cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pre-paid for order , tried to change install locations and order was mysteriously cancelled, only part of my order was refunded

    No, I would not recommend this to a friend

  • Waste of MONEY !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited all these weeks just for my appointment to not get installation done all because i have to purchase a SOLD out kit not in stock

    No, I would not recommend this to a friend

  • Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation experience. Viper remote start was trash. They made it right with a Compustar at my expense. Did waste my time though. Only getting one star because they shouldn't sell junk!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to visit us and let us know about your installation experience. Having a remote start is great, especially at this time of year but we know that you want to have the best and most reliable system in your vehicle. We're glad to hear that you were able to get a different system in your car and apologize for any inconvenience this process caused. We hope we can assist you with another purchase or installation in the future and better serve you.

  • No service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because no locations in town had technicians to install nearest location

    No, I would not recommend this to a friend

  • Can not get this installed after 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not let me make reservation on line. I’ve called the store several times and have yet to have Geek Squad answer the phone.

    No, I would not recommend this to a friend

  • Schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cancel my appointment without any explanation nor alternate days given

    I would recommend this to a friend
Page 18, Showing 341-360 of 381 reviews
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