The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 382 reviews
Rated 1 out of 5 stars
Horrible Customer Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give it zero stars if possible. I purchased a Viper remote start kit with installation. I setup my appointment online. On my appointment date I arrived an hour and a half early and left my vehicle. I returned approximately 2 and a half hours later to find my vehicle still in the same location I had parked it. Long story short, I was given one excuse after another and that it would be approximately another 4 hours before the install of the remote start would be completed. I cancelled my purchase and left. I have been a customer with Best Buy for several years, but I believe I will no longer do business with Best Buy.
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
That sounds like a clearly disappointing experience, and I apologize for that remote start installation service not being completed in a timely manner. I appreciate you taking the time to share this with us here and letting us know how this experience made you feel. Our store management team at that Best Buy location would be happy to accept detailed feedback around this, as well as our team at 1-800 GEEKSQUAD (1-800-433-5778).
Rated 4 out of 5 stars
great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i bought it as bundle with geek-squad installation nice deal.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed my remote starter.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great work. Looks factory and very happy with my wifes remote starter.
I would recommend this to a friend
Rated 5 out of 5 stars
CAR START REMOTE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
IT WAS DONE PROFESSIONALLY AND ON TIME. THEY CALL ME AT EXACT TIME THEY GIVE ME TO PICK UP MY VEHICLE
I would recommend this to a friend
Rated 5 out of 5 stars
Good quality, friendly service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy installed a remote start in my wife's VW Jetta. Install was performed with no problems and the installer did a great job of explaining the features of the device.
I would recommend this to a friend
Rated 5 out of 5 stars
Unable to install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unable to move forward with install, was glad geek squad called to ask if I knew this could void warranty. So checked with honda who said it would so decided to get refund
I would recommend this to a friend
Rated 4 out of 5 stars
Quick and convenient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Flexible hours. Did great job! Even helped with app setup.
I would recommend this to a friend
Rated 1 out of 5 stars
Terrible install experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered a remote start install online after confirming with car audio customer service that my car could be serviced.
After waiting a month for my install, my appointment was canceled the day of the appointment by the Davie Fl store and never rescheduled.
Rescheduled with a 2nd store in margate Fl, after another month of waiting, the install technician lied to me upon arrival saying Best Buy “no longer did car security installs on manual cars”. Called the car audio customer service to get clarity, was informed the technician lied.
Called off work 2 times to accommodate the install schedule. Never got any assistance.
Abysmal experience.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best customer service work great also very useful in winter
I would recommend this to a friend
Rated 5 out of 5 stars
Very helpful feel squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered the remote start with very limited information. The geek squad was super helpful and patient making sure i got exactly what was needed and knew what to expect.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The service was great and made installation much easier.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Technician
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This reviewer received promo considerations or sweepstakes entry for writing a review.
went above and beyond, from helping me choose the system to scheduling and installing it, he did an amazing job. Job was even completed an hour early then estimated.
I would recommend this to a friend
Rated 5 out of 5 stars
Very good work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fabulous team that did the install of my remote Starter. they did a great job.
I would recommend this to a friend
Rated 4 out of 5 stars
overall good experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
wires are rattling but otherwise it was a seamless experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Pleased so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this remote start online and it was delivered last week. I am having it installed next week and I am sure the service will be as great as always.
I would recommend this to a friend
Rated 4 out of 5 stars
Good price on Black Friday
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits my needs. Wish it controlled the heated seats too
I would recommend this to a friend
Rated 4 out of 5 stars
GREAT EQUIPMENT FOR WINTER IN SCRANTON
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This reviewer received promo considerations or sweepstakes entry for writing a review.
HELPS YOU TO KEEP ICE AND SNOW FROM CAR. WARMS CAR UP.
I would recommend this to a friend
Rated 5 out of 5 stars
Great remote start to begin with
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician well versed on products...had purchased the wrong item online . The technician corrected the problem prior to installation...well please with his services
I would recommend this to a friend
Rated 4 out of 5 stars
Needed it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was needed for the installation on my 2015 camry
I would recommend this to a friend
Rated 5 out of 5 stars
Terrific
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installer was a+ no complaints. Was very informative.