Customer Ratings & Reviews

- The brushes got stuck one time because it picked up a plastic thread - And one time it would not dock due to some error that eventually resolved

I've had a Roomba for several years and replaced it with this Roborock. There is absolutely no comparison. Roborock is the definite leader in this space and I cannot be happier with my new robot vacuum/mop. It does a fantastic job and runs every day to keep up with my kids, 2 dogs, and a cat. My floors look and feel amazingly clean! Thank you Roborock!

best robot vacuum ever keeps up with all the dirt and vacuum and mops great

A long time irobot customer looking for a better machine to clean my floors. This vacuum is wonderful! With the obstacle avoidance, spinning mop pads, the reaching brush and the self cleaning features what else can you want or need? Ever since i purchased this machibe it has performed as expected. My floors are cleaner than ever so i bought another one for my second floor. :)

Good build and features, but at $1,400 it felt overpriced — now that it’s $900, it finally matches what you actually get. Performs well and looks great, but paying $1,400 only to see it drop to $900 stings a bit — value didn’t match the premium price. Solid product overall, but not worth what I paid in January — great choice now that the price is fairer. I like it, but early buyers like me overpaid; $900 feels right, $1,400 didn’t. Strong performer with quality feel, yet steep early pricing makes it hard to recommend at full cost.

I have tried other brands which work ok in the beginning period after a few months later, navigation does not work property, get stuck, it doesn't go back to charging doc. I would always find the others in random places in the morning. I am going to say this is the best robot. So far i highly recommend it 2 others.

The perfect housekeeper! I work a very demanding job which leaves me feeling exhausted by the end of the day. Having this useful vacuum/mop makes my home chores much easier to maintain. Especially when I have bad allergies due to built up dust. It runs daily, minimizing allergens.

We have three dogs. One being a husky who sheds every second of the day. This vacuum picks up all the hair with no problems! The mol feature is perfect. I have two rugs and the mop pad lifts when its on them.

This vacuum cleaner and mop does a great job! Easy to setup and maintain.

Very efficient, durable, great suction power, and provides a very thorough clean.

This is my favorite robo vac. I have owned multiple brands but this one is top. There is a lot of maintenance you have to do to keep it clean though

Definitely the smartest robot vacuum we have bought!

It is costly than any other robot vacuum, but it is worth the investment. Mopping is very strong compared to other brands.

I’ve had Roborock models before with much better success. This machine has not once completed a clean without getting stuck (0/5 attempts). Mapping was fast but the obstacle avoidance is seriously lacking. Now I have an error 5 that can’t be cleared so either it malfunctioned or the bearings seized up. Complete disappointment especially at the price point.

An amazing addition to our home! First off, the thing looks classy and fits right in our living area. The setup was a breeze, and there have been no issues so far. The app is intuitive and makes it so easy to manage schedules/routines. The hair de-tangling system was a major highlight for me before buying, and I can confirm that it works super well.

Supper nice and definitely recommend this vacuum plus mop cleaner. Attention to detail cleaning

From day 1 it would sometimes have to retry docking a few times before it would work. Then after just a week it would fail to dock at all but would work if placed on the dock manually. Now it refuses to recognize the dock at all and will not charge, empty, or wash. I bought this to replace my Roborock S8 Pro Ultra that also had it's dock fail in the same way (just outside warranty of course) and this one of6 having the same issue almost immediately. A quick Google search shows there's a capacitor in the charging dock that fails and causes this issue, going back multiple generations to the S4/S5. You'd think years later they'd have fixed this issue but nope. Completely unacceptable for how much these stupid things cost. Such a shame because otherwise this robot is AMAZING.

Pretty awesome. Does a great job and the app is so easy to work

Must cop this robo vac it does moatly everything good.

This turned out to be a great product. Detects wires and furniture's .Works gr8. Easy setup