Customer Ratings & Reviews
- Model:
- RF263BEAESR
- |
- SKU:
- 4980442
Customer reviews
Rating 4.3 out of 5 stars with 4516 reviews
(4,516 customer reviews)Rating by feature
- Storage Capacity3.4
Rating 3.4 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design2.3
Rating 2.3 out of 5 stars
Expert reviews
See all expert reviews(1)Rating 3.8 out of 5 stars with 1 review
Rated 3 out of 5 stars
It got rusted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it new, works fine but the front left door got rusted within a week.
No, I would not recommend this to a friend- Cons mentioned:Water leakage
Rated 3 out of 5 stars
wonderful fridge except for ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Icemaker makes wet ice and crushes the ice even though the setting is for cubes. At start of dispensing about a tablespoon of water comes out prior to the ice. Almost makes me regret my purchase!
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
No, I would not recommend this to a friend Rated 3 out of 5 stars
It's kk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is truly very loud and scary. Ice comes out very chunky and broken up.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good quality, needs bigger capacity
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very good. The capacity is not really great.
I would recommend this to a friendRated 3 out of 5 stars
Not the best I've owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the space and french door bottom freezer but it runs louder than any fridge I've ever had
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but we had some problems with eventually we had to upgrade
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be ok. It does seem to collect a lot of fingerprints.
I would recommend this to a friendRated 3 out of 5 stars
Good value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, value for money, would recommend this product
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quiet as the Kenmore I had before, but an overall nice product.
I would recommend this to a friend- Pros mentioned:Adjustable shelves
Rated 3 out of 5 stars
Slim door space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the fridge is nice. The adjustable shelves make it easy to stick taller items inside without having to remove the shelve completely. Major draw back is that the shelves on Rach door are so small/thin you cannot put anything of normal size in them.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jamie,
Thank you for giving us honest feedback about the Samsung refrigerator. You made an excellent choice for your home. We appreciate your suggestion about the shelves on the rach door. Right now, we are continuously working to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144392110
^Rainly
Rated 3 out of 5 stars
Very good refrigerator. Good buy for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good refrigerator. A good buy for the money.
I would recommend this to a friendRated 3 out of 5 stars
Ok appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just hoped I was told that the appliances will show the fingerprint so much
I would recommend this to a friendRated 3 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Side doors not efficient in storing anything.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great in store service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest let down for this fridge is it is not fingerprint resistant. I am constantly wiping ot just like other stainless steel products. My 2nd issue is that there isnt much room for tall items. It fits 2 gallons of milk comfortable everything else needs to lie down. Lastly it was delivered damaged. The freezer was scratched. They let u keep the damaged one and can orderniust the doors to replace them. I've had 2 dates set for that to happen and I still have a damaged fridge... the doors aren't available each time they are suppose to come out and fix it. My experience in store purchasing the fridge was great but outside of them it has been less than perfect
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you, Kdav1104, for sharing your story. Samsung values feedback from all our customers as it helps us to continue working towards a better overall customer experience. ^Jecca
- Cons mentioned:Noise
Rated 3 out of 5 stars
Seems a little noisy and drips water after ice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is noisier than my 10 year old Kenmore refrigerator. Is slow in dispensing ice. also drips water around door ice dispenser gasket after getting ice.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator so far. Don't like the fingerprints and condensation
No, I would not recommend this to a friendRated 3 out of 5 stars
Shows fingerprints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller on the inside Than thought to be disappointed me
No, I would not recommend this to a friendRated 3 out of 5 stars
nice frige
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the item how big it is. i really like it a lot.
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
This appliance is loud. Filters leak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I would buy this again. Functionality is great, but the noise and the leaking of the filter has not been optimum
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
No, I would not recommend this to a friend - Cons mentioned:Water leakage
Rated 3 out of 5 stars
Water Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint I have with this fridge is that the water leaks and there is no removable catch for it. So there is a stain where the water comes out and unless you wipe it up daily it does not come out.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi ryanb,
Thank you for letting us know about your refrigerator. We apologize for the inconvenience it may cause you. I'm sorry to hear that there's a leakage in your refrigerator. I understand that this experience is not ideal.
You can check this link that indicates a troubleshooting guide when there's a leakage on the refrigerator.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001852/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144228527
^Rainly
Rating 3.8 out of 5 stars with 1 review
(1 Review)- goodhousekeeping.comRating, 3.8 out of 53.8April 19, 2013
Samsung 26 cu.ft. French Door Refrigerator with External Water & Ice Dispenser #RF263BEAESRAmong our top performers, this 25.6 cu. ft. Samsung dispenses filtered water and ice on the door, has a large pantry drawer for cold cuts, party platters, or even a pizza box, and features crispers with humidity controls. The freezer drawer tilts
Full Review